Specific 3D Programs Cause System to Freeze

Jasumi · 06-28-2009, 02:03 AM

Hello.

I've been dealing with this issue for some time, hoping I can find a solution.

----------------------

Issue:

Starting up Poser 7, Daz3DStudio, and Blender causes my entire system to lock up. My only option is to perform a hard reboot and restart. I can not even open the program to change settings because by then my system is hanging. The farthest I have ever gone is the loading screen. lol Always freezes at the same point as well.

In Poser 7, a few seconds after the loading screen appears (it freezes).

In Daz3D and Blender, immediately after double-clicking the desktop icons (it freezes).

While I can load and enter 3DS Max 2009, rendering a Reactor scene results in a freeze.

Possible Suspects:

-OpenGL related
-I have 3 versions of Microsoft Visual C++ (including 2005 and 2008). One is a 32-bit program and I have a 64-bit machine. Possible conflict?
-Bad Drivers

Unsuspecting:

--Faulty Hardware. I can play high-end games with no issue.

My System Specifications:
E8400 @ 3.0ghz
Sony DVD-RW
Western Digital 500gb HDD
HIS Radeon HD3870x2
Patriot 4gb @ 800mhx 4-4-4-12
Gigabyte DS3L
Rosewill 600w
Raidmax Smilodon
Windows Vista x64

Thanks in advance.

**Mcninjaguy** · 06-28-2009, 03:02 AM

That PSU you have for sure is of poor quality.

You should have something like this

Corsair 750w
$120
after rebate $100

Jasumi · 06-28-2009, 04:09 AM

lol Yeah, it's not the best but it fit into my budget.

I actually haven't had any problems with it thus far.

**wrench97** · 06-28-2009, 04:45 AM

Can you unlink the GPU's in CCC? Some 3d programs have trouble with multiple GPU's.

Jasumi · 06-28-2009, 04:52 AM

Yes, I've tried disabling Catalyst AI/ turning off my second GPU. Still the error.

**wrench97** · 06-28-2009, 05:38 AM

Try this open GL test to eliminate open GL as the cause> http://www.ozone3d.net/benchmarks/fur/

Jasumi · 06-28-2009, 05:52 AM

Ok, I have Good News and Bad News

Bad News:

My PC froze right before FurMark could open

Good News:

I am certain this is an OpenGL issue now

How can I go about fixing this? Help would be appreciated.

**wrench97** · 06-28-2009, 06:24 AM

OpenGL is part of the operating system and the video drivers, open the program you use to check voltages and then try opening the GL test program watch the 12v rail while it freezes for the reading.

Jasumi · 06-28-2009, 06:32 AM

OK, my voltages were all good.

Though I have noticed something.

All Catalyst Drivers newer than 8.8 seem to be incompatible with my System. Everytime I try to update them, a blue screen loads upon startup. Yet with the 8.8 drivers I can load windows normally.

**wrench97** · 06-28-2009, 08:27 AM

What is the 12v reading?
Is .net framework up to date?
The 9.6 version should work on Vista 64 bit.

Jasumi · 06-28-2009, 06:58 PM

Right before my system froze, my 12v read 12.04v. I'm not an overclocker, so my system runs stable.

My .NET Framework in %systemroot% is up to date, as well.

Do you maybe know of a memory log dump by chance, for system freezes?

**wrench97** · 06-29-2009, 12:54 AM

Only if it blue screens will you get a system mini dump`log.

dai · 06-29-2009, 02:07 AM

for 3870x2 you need to be up here

http://www.newegg.com/Product/Produc...nc.-_-17139009

Jasumi · 06-29-2009, 02:35 AM

Darn, I've got some luck.

I think I'm suffering from an IRQ conflict.

Do any of you guys have any troubleshooting methods? Particularly something OpenGL related?

I am not very knowledgeable in IRQ conflicts as of yet, but I have been suffering system freezes when loading OpenGL apps. I think it could be IRQ related.

Sorry for like triple posting, but I can't edit my posts. Please ignore all of that.

OK, this is strange.

I booted up Poser in Safe Mode and it worked! What are the differences between Safe Mode and Normal Mode? Could it be that Safe Mode uses less exe files?

This would seem to be some bizarre driver conflict then.

dai · 06-29-2009, 05:40 AM

safe mode does not load the video driver
so you don't get the large power pull
which is another indication you are underpowered

Jasumi · 06-29-2009, 05:42 AM

I'll look into stress-testing my PSU then.

dai · 06-29-2009, 05:55 AM

no one as said there is anything wrong with your psu

what was said it was underpowered for the system you want it to run

Jasumi · 06-29-2009, 06:15 AM

Yes, I understand. It's just that my PC plays high-end DirectX games with no fault. I can play Crysis on all High for a few hours and my PSU never gives out.

Unless, OpenGL apps draw more power than DirectX?

06-28-2009, 02:03 AM	#1 (permalink)
Jasumi Registered User Join Date: Jun 2008 Posts: 10 OS: Vista Ultimate x64	Specific 3D Programs Cause System to Freeze Hello. I've been dealing with this issue for some time, hoping I can find a solution. ---------------------- Issue: Starting up Poser 7, Daz3DStudio, and Blender causes my entire system to lock up. My only option is to perform a hard reboot and restart. I can not even open the program to change settings because by then my system is hanging. The farthest I have ever gone is the loading screen. lol Always freezes at the same point as well. In Poser 7, a few seconds after the loading screen appears (it freezes). In Daz3D and Blender, immediately after double-clicking the desktop icons (it freezes). While I can load and enter 3DS Max 2009, rendering a Reactor scene results in a freeze. Possible Suspects: -OpenGL related -I have 3 versions of Microsoft Visual C++ (including 2005 and 2008). One is a 32-bit program and I have a 64-bit machine. Possible conflict? -Bad Drivers Unsuspecting: --Faulty Hardware. I can play high-end games with no issue. My System Specifications: E8400 @ 3.0ghz Sony DVD-RW Western Digital 500gb HDD HIS Radeon HD3870x2 Patriot 4gb @ 800mhx 4-4-4-12 Gigabyte DS3L Rosewill 600w Raidmax Smilodon Windows Vista x64 Thanks in advance.

06-28-2009, 03:02 AM	#2 (permalink)
Mcninjaguy Mentor, Games Team Join Date: Jun 2008 Location: Ottawa, Ontario, Canada Posts: 10,422 OS: Windows 7 Ultimate 64bit My System Blog Entries: 1	Re: Specific 3D Programs Cause System to Freeze That PSU you have for sure is of poor quality. You should have something like this Corsair 750w $120 after rebate $100 __________________ If you have problem, PM me and I'll respond in the thread you made. power-supply-information-selection Nvidia Drivers ATI drivers Direct X

06-28-2009, 04:09 AM	#3 (permalink)
Jasumi Registered User Join Date: Jun 2008 Posts: 10 OS: Vista Ultimate x64	Re: Specific 3D Programs Cause System to Freeze lol Yeah, it's not the best but it fit into my budget. I actually haven't had any problems with it thus far.

06-28-2009, 04:45 AM	#4 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 17,919 OS: Win7	Re: Specific 3D Programs Cause System to Freeze Can you unlink the GPU's in CCC? Some 3d programs have trouble with multiple GPU's. __________________ Power Supply and Selection

06-28-2009, 04:52 AM	#5 (permalink)
Jasumi Registered User Join Date: Jun 2008 Posts: 10 OS: Vista Ultimate x64	Re: Specific 3D Programs Cause System to Freeze Yes, I've tried disabling Catalyst AI/ turning off my second GPU. Still the error.

06-28-2009, 05:38 AM	#6 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 17,919 OS: Win7	Re: Specific 3D Programs Cause System to Freeze Try this open GL test to eliminate open GL as the cause> http://www.ozone3d.net/benchmarks/fur/ __________________ Power Supply and Selection

06-28-2009, 05:52 AM	#7 (permalink)
Jasumi Registered User Join Date: Jun 2008 Posts: 10 OS: Vista Ultimate x64	Re: Specific 3D Programs Cause System to Freeze Ok, I have Good News and Bad News Bad News: My PC froze right before FurMark could open Good News: I am certain this is an OpenGL issue now How can I go about fixing this? Help would be appreciated.

06-28-2009, 06:24 AM	#8 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 17,919 OS: Win7	Re: Specific 3D Programs Cause System to Freeze OpenGL is part of the operating system and the video drivers, open the program you use to check voltages and then try opening the GL test program watch the 12v rail while it freezes for the reading. __________________ Power Supply and Selection

06-28-2009, 06:32 AM	#9 (permalink)
Jasumi Registered User Join Date: Jun 2008 Posts: 10 OS: Vista Ultimate x64	Re: Specific 3D Programs Cause System to Freeze OK, my voltages were all good. Though I have noticed something. All Catalyst Drivers newer than 8.8 seem to be incompatible with my System. Everytime I try to update them, a blue screen loads upon startup. Yet with the 8.8 drivers I can load windows normally.

06-28-2009, 08:27 AM	#10 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 17,919 OS: Win7	Re: Specific 3D Programs Cause System to Freeze What is the 12v reading? Is .net framework up to date? The 9.6 version should work on Vista 64 bit. __________________ Power Supply and Selection

06-28-2009, 06:58 PM	#11 (permalink)
Jasumi Registered User Join Date: Jun 2008 Posts: 10 OS: Vista Ultimate x64	Re: Specific 3D Programs Cause System to Freeze Right before my system froze, my 12v read 12.04v. I'm not an overclocker, so my system runs stable. My .NET Framework in %systemroot% is up to date, as well. Do you maybe know of a memory log dump by chance, for system freezes?

06-29-2009, 12:54 AM	#12 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 17,919 OS: Win7	Re: Specific 3D Programs Cause System to Freeze Only if it blue screens will you get a system mini dump`log. __________________ Power Supply and Selection

06-29-2009, 02:07 AM	#13 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,200 OS: win 7 32x 64x rtm	Re: Specific 3D Programs Cause System to Freeze for 3870x2 you need to be up here http://www.newegg.com/Product/Produc...nc.-_-17139009 __________________

06-29-2009, 02:35 AM	#14 (permalink)
Jasumi Registered User Join Date: Jun 2008 Posts: 10 OS: Vista Ultimate x64	Darn, I've got some luck. I think I'm suffering from an IRQ conflict. Do any of you guys have any troubleshooting methods? Particularly something OpenGL related? I am not very knowledgeable in IRQ conflicts as of yet, but I have been suffering system freezes when loading OpenGL apps. I think it could be IRQ related. Sorry for like triple posting, but I can't edit my posts. Please ignore all of that. OK, this is strange. I booted up Poser in Safe Mode and it worked! What are the differences between Safe Mode and Normal Mode? Could it be that Safe Mode uses less exe files? This would seem to be some bizarre driver conflict then. Last edited by dai; 06-29-2009 at 05:38 AM.

06-29-2009, 05:40 AM	#15 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,200 OS: win 7 32x 64x rtm	Re: Specific 3D Programs Cause System to Freeze safe mode does not load the video driver so you don't get the large power pull which is another indication you are underpowered __________________

06-29-2009, 05:42 AM	#16 (permalink)
Jasumi Registered User Join Date: Jun 2008 Posts: 10 OS: Vista Ultimate x64	Re: Specific 3D Programs Cause System to Freeze I'll look into stress-testing my PSU then.

06-29-2009, 05:55 AM	#17 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,200 OS: win 7 32x 64x rtm	Re: Specific 3D Programs Cause System to Freeze no one as said there is anything wrong with your psu what was said it was underpowered for the system you want it to run __________________

06-29-2009, 06:15 AM	#18 (permalink)
Jasumi Registered User Join Date: Jun 2008 Posts: 10 OS: Vista Ultimate x64	Re: Specific 3D Programs Cause System to Freeze Yes, I understand. It's just that my PC plays high-end DirectX games with no fault. I can play Crysis on all High for a few hours and my PSU never gives out. Unless, OpenGL apps draw more power than DirectX?