Ram issue

Retroman · 05-22-2009, 12:49 PM

I have two sticks of ram, and I recently sent one in for an rma because I believed it to be faulty. When Install the module of ram that I received back from the company, by it's self or with my other one, my computer either freezes on the windows loading screen, or automatically restarts. I highly doubt that I received a faulty module from the company, is there anything else that could be causing this?

**Tyree** · 05-22-2009, 03:32 PM

It appears you've done the checking (you didn't mention if you tried the stick in different slots) and it certainly sounds like a bad stick.

Retroman · 05-22-2009, 04:42 PM

I have tried the all four of the slots on my computer, but with no luck. I am reluctant to assume that it is a bad stick as this is twice I have had to send it to the factory for replacement. The odds that it would be bad twice seem very low to me. Is there any other possible conclusion?

**Tyree** · 05-22-2009, 08:20 PM

If the other stick works, by itself, in all four slots and the replacement stick won't work in any of the four slots....it's defective. The only other possibility is the RAM is not compatible with your Mobo.
What brand is the RAM and where did you purchase it?

Retroman · 05-22-2009, 10:57 PM

The ram is Gskill, and I bought it from newegg.

dai · 05-23-2009, 12:29 AM

if you bought it as a matching pair rma both sticks

Riskyone101 · 05-23-2009, 05:22 PM

Also dont be so insistent that the ram is good either,
I have had my fair share with bad ram, had to send back 3 times before
I had recieved a good stick or sticks, and yes they were supposedly bran new sticks also, corsiar brand at that.

Retroman · 05-23-2009, 07:26 PM

I guess it is bad then. I just find it hard to believe that I got bad ram twice but...

Riskyone101 · 05-23-2009, 10:05 PM

I didnt mean it was bad for sure, just trying to tell you to keep an open mind is all
sometimes we get so drowned into the problem, we miss the obvious.

I usually just step away from it for awhile and then come back with a fresh mind again
to fix the problem, I know sometimes it can become so irritating to figure out.

Now with this in mind lets start here with:

make and model of pc?
What kind of ram did you purchase?

Example: Dell Dimension 4400
DDR2 512MB 667Mhz (of course this incorrect but just showing what info I would like to see please).

**Tyree** · 05-24-2009, 09:28 AM

Quote:

Originally Posted by Retroman

The ram is Gskill, and I bought it from newegg.

My apologies, I should have elaborated when I ask what kind of RAM you purchased.
I should have ask the brand and specs of the RAM.
GSkill is quality RAM but all manufacturer's can have problems.
I would email Newegg support and strongly voice your dissatisfaction.
They may offer you some compensation.

Retroman · 05-24-2009, 01:19 PM

I built my pc from the ground up from parts I bought from newegg, such as my ram, and parts that I purchased from a local computer part store named fry's electronics.

The Ram I have Gskill f2-8000 DDR2-1000 2gbx2
I have two modules of the same type of ram, and only one of them works.
One strange issue with my ram is that one module has two metalic clips on the top, and the other does not, I think this is just a cosmetic issue, but I don't know.

I also bought the ram about eight months ago. I don't know how long newegg's waranty stretches for, but I doubt it's that long.

Thanks for all the help guys.

05-22-2009, 12:49 PM	#1 (permalink)
Retroman Registered User Join Date: Apr 2008 Posts: 61 OS: Windows Vista	Ram issue I have two sticks of ram, and I recently sent one in for an rma because I believed it to be faulty. When Install the module of ram that I received back from the company, by it's self or with my other one, my computer either freezes on the windows loading screen, or automatically restarts. I highly doubt that I received a faulty module from the company, is there anything else that could be causing this?

05-22-2009, 03:32 PM	#2 (permalink)
Tyree Mentor Hardware Team Join Date: May 2009 Location: Illinois Posts: 5,600 OS: XP Pro-7RC-Mandriva My System	Re: Ram issue It appears you've done the checking (you didn't mention if you tried the stick in different slots) and it certainly sounds like a bad stick. __________________ Posting your PC specs will help us to help you quicker and more efficiently.

05-22-2009, 04:42 PM	#3 (permalink)
Retroman Registered User Join Date: Apr 2008 Posts: 61 OS: Windows Vista	Re: Ram issue I have tried the all four of the slots on my computer, but with no luck. I am reluctant to assume that it is a bad stick as this is twice I have had to send it to the factory for replacement. The odds that it would be bad twice seem very low to me. Is there any other possible conclusion?

05-22-2009, 08:20 PM	#4 (permalink)
Tyree Mentor Hardware Team Join Date: May 2009 Location: Illinois Posts: 5,600 OS: XP Pro-7RC-Mandriva My System	Re: Ram issue If the other stick works, by itself, in all four slots and the replacement stick won't work in any of the four slots....it's defective. The only other possibility is the RAM is not compatible with your Mobo. What brand is the RAM and where did you purchase it? __________________ Posting your PC specs will help us to help you quicker and more efficiently.

05-22-2009, 10:57 PM	#5 (permalink)
Retroman Registered User Join Date: Apr 2008 Posts: 61 OS: Windows Vista	Re: Ram issue The ram is Gskill, and I bought it from newegg.

05-23-2009, 12:29 AM	#6 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,627 OS: win 7 32x 64x rtm	Re: Ram issue if you bought it as a matching pair rma both sticks __________________

05-23-2009, 05:22 PM	#7 (permalink)
Riskyone101 Tech Hardware Team Join Date: Oct 2008 Location: Chicago, IL. Posts: 3,697 OS: XP Pro SP3, MCE 2005 sp3, Vista Ultimate SP2, Windows 7 Ultimate My System	Re: Ram issue Also dont be so insistent that the ram is good either, I have had my fair share with bad ram, had to send back 3 times before I had recieved a good stick or sticks, and yes they were supposedly bran new sticks also, corsiar brand at that. __________________

05-23-2009, 07:26 PM	#8 (permalink)
Retroman Registered User Join Date: Apr 2008 Posts: 61 OS: Windows Vista	Re: Ram issue I guess it is bad then. I just find it hard to believe that I got bad ram twice but...

05-23-2009, 10:05 PM	#9 (permalink)
Riskyone101 Tech Hardware Team Join Date: Oct 2008 Location: Chicago, IL. Posts: 3,697 OS: XP Pro SP3, MCE 2005 sp3, Vista Ultimate SP2, Windows 7 Ultimate My System	Re: Ram issue I didnt mean it was bad for sure, just trying to tell you to keep an open mind is all sometimes we get so drowned into the problem, we miss the obvious. I usually just step away from it for awhile and then come back with a fresh mind again to fix the problem, I know sometimes it can become so irritating to figure out. Now with this in mind lets start here with: make and model of pc? What kind of ram did you purchase? Example: Dell Dimension 4400 DDR2 512MB 667Mhz (of course this incorrect but just showing what info I would like to see please). __________________ Last edited by Riskyone101; 05-23-2009 at 10:10 PM.

05-24-2009, 01:19 PM	#11 (permalink)
Retroman Registered User Join Date: Apr 2008 Posts: 61 OS: Windows Vista	Re: Ram issue I built my pc from the ground up from parts I bought from newegg, such as my ram, and parts that I purchased from a local computer part store named fry's electronics. The Ram I have Gskill f2-8000 DDR2-1000 2gbx2 I have two modules of the same type of ram, and only one of them works. One strange issue with my ram is that one module has two metalic clips on the top, and the other does not, I think this is just a cosmetic issue, but I don't know. I also bought the ram about eight months ago. I don't know how long newegg's waranty stretches for, but I doubt it's that long. Thanks for all the help guys.