my comp wont come on after ram is installed

scopioversion1 · 03-03-2009, 01:00 PM

hello. i have a dell inspiron e1405 laptop that started off with originally 512 mb of ram. im tryin to upgrade it to the full 2 gb. the 2 gbs i have are crucial (1 gb each) with a speed of 667. when i take the original 512 out and install 1 gb into slot A, it works fine, but when i put either the 512 or the other gig into slot b, my comp wont come on. when i put the gig in, my num lock and cap lock flash and then my comp shuts down. im pretty sure i have the right type of ram, because the 1 gig works fine. (if not correct me plz) what could be the problem? thanks

**belfasteddie** · 03-03-2009, 10:35 PM

Might need a Bios update. You need to verify that the new ram is the same specs as the old.

**wrench97** · 03-04-2009, 03:09 PM

One of these? > http://www.crucial.com/store/listpar...on%20E1405

scopioversion1 · 03-08-2009, 01:05 PM

no. mine are 1 gig each. info

2 - 1gb 200 PIN SODIMM 128MX64 DDR2PC2 - 5300

i tried the bios update. but i still had the same problem

**wrench97** · 03-08-2009, 01:24 PM

Scroll down the page is that the part number you bought?
If not you have the wrong ram.

scopioversion1 · 03-09-2009, 11:10 AM

akk. you're right. i have no idea how i managed to do that. thanks. even though i have the wrong ram though, my comp still starts with one of them installed. is that normal?

**wrench97** · 03-09-2009, 01:30 PM

Some times you see just that when the ram is not compatible.

scopioversion1 · 03-12-2009, 11:53 AM

ok. this time i ordered the ram from dell.com using my service code to ensure i had the right ram. same problem. it wont start when the second gig is in. i called tech support and all they told me was i needed to change my configuration settings. but they wanted to charge me $49.99 just to tell me how to do it. any clue?

Sparky09 · 03-12-2009, 11:59 AM

I would say first off... did you try the 1gb stick you know is working in the second slot? Maybe you have a bad ram slot? If not the configuration i presume they are talking about is in the bios.. usually F1, F2 or Del to enter it at system bootup. Not sure what they want you to change though. Is there any bios updates for your specific model that relate directly to ram? Sometimes doing the most recent bios doesnt work and doing one specifically related to the problem will strangely enough.

**wrench97** · 03-12-2009, 01:47 PM

Unplug the Power, remove the battery press and hold the power button for at least 30 seconds, reinstall the battery, replug , first make sure the memory is completely seated laptops can be a pain to seat, don't rely on the clips that it is seated. then boot the system.

**wrench97** · 03-12-2009, 02:21 PM

What Bios version do yo have?
It will be shown on the Boot screen and can be A1 though A10

scopioversion1 · 03-13-2009, 10:01 AM

i have A10. I tried the holding the power button idea. same results. both gigs work fine seperately.

**wrench97** · 03-13-2009, 12:01 PM

Have you tried using 1 stick in both slots one at a time?

scopioversion1 · 03-20-2009, 07:27 AM

i tried every possible single, and combo option. each time i put either ram in slot b, my comp wont even start. just the two lights flash and thats it.

**wrench97** · 03-20-2009, 12:44 PM

If neither stick work in slot B but do in Slot A I think it's a motherboard problem.
Will the 512 stick work in Slot B?

scopioversion1 · 03-21-2009, 03:27 PM

no. it still wont boot

**wrench97** · 03-21-2009, 03:44 PM

I think it sounds like a bad ram slot.

heehee7 · 03-22-2009, 01:16 AM

im not good at reading. you say total of 4gig ram dont work?

03-03-2009, 01:00 PM	#1 (permalink)
scopioversion1 Registered User Join Date: Mar 2009 Posts: 7 OS: windows xp	my comp wont come on after ram is installed hello. i have a dell inspiron e1405 laptop that started off with originally 512 mb of ram. im tryin to upgrade it to the full 2 gb. the 2 gbs i have are crucial (1 gb each) with a speed of 667. when i take the original 512 out and install 1 gb into slot A, it works fine, but when i put either the 512 or the other gig into slot b, my comp wont come on. when i put the gig in, my num lock and cap lock flash and then my comp shuts down. im pretty sure i have the right type of ram, because the 1 gig works fine. (if not correct me plz) what could be the problem? thanks

03-03-2009, 10:35 PM	#2 (permalink)
belfasteddie Enthusiast Join Date: Aug 2007 Location: Belfast N.I. Posts: 1,551 OS: Puppy Linux 4.12	Re: my comp wont come on after ram is installed Might need a Bios update. You need to verify that the new ram is the same specs as the old.

03-04-2009, 03:09 PM	#3 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 18,428 OS: Win7	Re: my comp wont come on after ram is installed One of these? > http://www.crucial.com/store/listpar...on%20E1405 __________________ Power Supply and Selection

03-08-2009, 01:05 PM	#4 (permalink)
scopioversion1 Registered User Join Date: Mar 2009 Posts: 7 OS: windows xp	Re: my comp wont come on after ram is installed no. mine are 1 gig each. info 2 - 1gb 200 PIN SODIMM 128MX64 DDR2PC2 - 5300 i tried the bios update. but i still had the same problem

03-08-2009, 01:24 PM	#5 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 18,428 OS: Win7	Re: my comp wont come on after ram is installed Scroll down the page is that the part number you bought? If not you have the wrong ram. __________________ Power Supply and Selection

03-09-2009, 11:10 AM	#6 (permalink)
scopioversion1 Registered User Join Date: Mar 2009 Posts: 7 OS: windows xp	Re: my comp wont come on after ram is installed akk. you're right. i have no idea how i managed to do that. thanks. even though i have the wrong ram though, my comp still starts with one of them installed. is that normal?

03-09-2009, 01:30 PM	#7 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 18,428 OS: Win7	Re: my comp wont come on after ram is installed Some times you see just that when the ram is not compatible. __________________ Power Supply and Selection

03-12-2009, 11:53 AM	#8 (permalink)
scopioversion1 Registered User Join Date: Mar 2009 Posts: 7 OS: windows xp	Re: my comp wont come on after ram is installed ok. this time i ordered the ram from dell.com using my service code to ensure i had the right ram. same problem. it wont start when the second gig is in. i called tech support and all they told me was i needed to change my configuration settings. but they wanted to charge me $49.99 just to tell me how to do it. any clue?

03-12-2009, 11:59 AM	#9 (permalink)
Sparky09 Registered User Join Date: Sep 2008 Location: Ontario Posts: 83 OS: XP Home SP2	Re: my comp wont come on after ram is installed I would say first off... did you try the 1gb stick you know is working in the second slot? Maybe you have a bad ram slot? If not the configuration i presume they are talking about is in the bios.. usually F1, F2 or Del to enter it at system bootup. Not sure what they want you to change though. Is there any bios updates for your specific model that relate directly to ram? Sometimes doing the most recent bios doesnt work and doing one specifically related to the problem will strangely enough.

03-12-2009, 01:47 PM	#10 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 18,428 OS: Win7	Re: my comp wont come on after ram is installed Unplug the Power, remove the battery press and hold the power button for at least 30 seconds, reinstall the battery, replug , first make sure the memory is completely seated laptops can be a pain to seat, don't rely on the clips that it is seated. then boot the system. __________________ Power Supply and Selection

03-12-2009, 02:21 PM	#11 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 18,428 OS: Win7	Re: my comp wont come on after ram is installed What Bios version do yo have? It will be shown on the Boot screen and can be A1 though A10 __________________ Power Supply and Selection

03-13-2009, 10:01 AM	#12 (permalink)
scopioversion1 Registered User Join Date: Mar 2009 Posts: 7 OS: windows xp	Re: my comp wont come on after ram is installed i have A10. I tried the holding the power button idea. same results. both gigs work fine seperately.

03-13-2009, 12:01 PM	#13 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 18,428 OS: Win7	Re: my comp wont come on after ram is installed Have you tried using 1 stick in both slots one at a time? __________________ Power Supply and Selection

03-20-2009, 07:27 AM	#14 (permalink)
scopioversion1 Registered User Join Date: Mar 2009 Posts: 7 OS: windows xp	Re: my comp wont come on after ram is installed i tried every possible single, and combo option. each time i put either ram in slot b, my comp wont even start. just the two lights flash and thats it.

03-20-2009, 12:44 PM	#15 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 18,428 OS: Win7	Re: my comp wont come on after ram is installed If neither stick work in slot B but do in Slot A I think it's a motherboard problem. Will the 512 stick work in Slot B? __________________ Power Supply and Selection

03-21-2009, 03:27 PM	#16 (permalink)
scopioversion1 Registered User Join Date: Mar 2009 Posts: 7 OS: windows xp	Re: my comp wont come on after ram is installed no. it still wont boot

03-21-2009, 03:44 PM	#17 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 18,428 OS: Win7	Re: my comp wont come on after ram is installed I think it sounds like a bad ram slot. __________________ Power Supply and Selection

03-22-2009, 01:16 AM	#18 (permalink)
heehee7 Registered User Join Date: Mar 2009 Posts: 6 OS: vista	Re: my comp wont come on after ram is installed im not good at reading. you say total of 4gig ram dont work?