Upgrade in ram

Westy269 · 02-26-2009, 02:29 PM

Hi all
i have recently upgraded the ram from 2gb to 4gb in my hp a6220.uk
The new ram moduals are compatible and does work
look at the attachments
But the ram does not register with any applications on my PC like games

So basically my ram has registered with the system but not with any applications
I have upgraded with corsair 240-pin ddr2 DIMM
Any help will be appreciated
Thanks

**wrench97** · 02-26-2009, 02:59 PM

What does task manager report for free memory.

Westy269 · 02-27-2009, 01:31 PM

For some reason it does not

**wrench97** · 02-27-2009, 01:46 PM

Well it says 2Gig installed, 996meg in use, 1354 Cached and 1 free.

D/L CPUz and give us screen shots of the first tab, mainboard tab, memory tab, and the SPD tab for all occupied slots. > http://www.cpuid.com/cpuz.php

Westy269 · 02-28-2009, 02:50 PM

here are all the screen shot i think you want
Thanks for the help so far

**wrench97** · 02-28-2009, 03:01 PM

It all shows up there lets see what System Info says

Open the Start Menu, > In the white line (Start Search) area, type msinfo32 and press Enter.

Post a screen shot of the summary page.

Westy269 · 02-28-2009, 04:45 PM

Here is the system summary

**wrench97** · 02-28-2009, 04:58 PM

Well it shows 4Gig installed, but only 2Gig available.
Let me find a Vista expert,

dai · 02-28-2009, 09:14 PM

take one stick out and see what it see's them

**Coolfreak** · 03-01-2009, 10:05 AM

Could it be that the PC isn't compatible with 4GB of RAM? It might be that the PC is only capable of holding 2GB of RAM.

Westy269 · 03-01-2009, 10:56 AM

I have took 1 stick out task man still says 2048

**Coolfreak** · 03-01-2009, 07:59 PM

How many sticks of RAM do you have? 2? 2GB each?

Westy269 · 03-02-2009, 09:16 AM

4 x 1gb i have 2 corsair and two others of another type

**Coolfreak** · 03-02-2009, 02:01 PM

I take it the corsair ones are the new ones, right?

Take the both corsair's out, does it go back to normal?

Then, put the corsair's back in and take out the old ones, does it still show normally?

Westy269 · 03-02-2009, 03:22 PM

Yh the new ones are the corsair.I have tried all the sticks in different combination it works every time. The other sticks are mosel. it even works with 1 corsair and 1 mosel
the corsair are defiantly the correct ones
if it helps here is my PC spec
http://h10025.www1.hp.com/ewfrf/wc/d...u&lc=en&dlc=ru

Thanks for your help

**Coolfreak** · 03-02-2009, 08:03 PM

Honestly, I am at a loss.

This may have something to do with it:

Code:

Maximum allowed  	4 GB* (4 x 1 GB)

*Actual available memory may be less

It doesn't make sense, but it could be that your PC only allows you to have 2 GB available at a time. Maybe your PC is using the 4 GB when needed, but only normally runs with 2 GB.

Edit --- I just read that 32 bit OS can't use all 4 GB.

I also found a link that provides a little more information about your problem.
http://support.microsoft.com/kb/929605

Westy269 · 03-03-2009, 12:46 AM

You are lost im out of theis world.
I have been looking into it, and a 3.2 bit system can handle 3.3gb of ram.
My brother also upgraded to 4 gig in his hp laptop which has pretty much the same spec, and that works fine
i looked at that link you gave i found this in system summary
it says 4gb installed but 2gb total???
any ideas??
Thanks for looking into it!!

**Coolfreak** · 03-03-2009, 01:52 PM

The only thing I can think of is that your PC really only can use 2 GB at a time. I realize it doesn't make sense.

When you take one stick of RAM out, I'm guessing it shows 3 GB of total memory and only 2 GB available?

Westy269 · 03-04-2009, 12:44 AM

Yeah
I'm going to try to get on to hp.
I will tell you what happens if you like.
Try and sort this out.

**Coolfreak** · 03-04-2009, 07:31 PM

Alright, definitely keep us updated

-Coolfreak

02-26-2009, 02:59 PM	#2 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 18,654 OS: Win7	Re: Upgrade in ram What does task manager report for free memory. __________________ Power Supply and Selection

02-27-2009, 01:46 PM	#4 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 18,654 OS: Win7	Re: Upgrade in ram Well it says 2Gig installed, 996meg in use, 1354 Cached and 1 free. D/L CPUz and give us screen shots of the first tab, mainboard tab, memory tab, and the SPD tab for all occupied slots. > http://www.cpuid.com/cpuz.php __________________ Power Supply and Selection

02-28-2009, 03:01 PM	#6 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 18,654 OS: Win7	Re: Upgrade in ram It all shows up there lets see what System Info says Open the Start Menu, > In the white line (Start Search) area, type msinfo32 and press Enter. Post a screen shot of the summary page. __________________ Power Supply and Selection

02-28-2009, 04:58 PM	#8 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 18,654 OS: Win7	Re: Upgrade in ram Well it shows 4Gig installed, but only 2Gig available. Let me find a Vista expert, __________________ Power Supply and Selection

02-28-2009, 09:14 PM	#9 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,678 OS: win 7 32x 64x rtm	Re: Upgrade in ram take one stick out and see what it see's them __________________

03-01-2009, 10:05 AM	#10 (permalink)
Coolfreak Mentor, Microsoft Support Join Date: May 2008 Location: Wilkes-Barre, PA Posts: 3,157 OS: Windows XP Pro / Windows Vista / Windows 7	Re: Upgrade in ram Could it be that the PC isn't compatible with 4GB of RAM? It might be that the PC is only capable of holding 2GB of RAM. __________________ I subscribe to all threads I post in. But, if in case I don't or I forget, and I don't post back within 24 hours, please PM me. I will get back to your thread ASAP. #3 Texas Longhorns 12-0 Everest ~ DBAN ~ UBCD4WIN ~ ImgBurn ~ Memtest86+ ~ HDD Diags

03-01-2009, 10:56 AM	#11 (permalink)
Westy269 Registered User Join Date: Feb 2009 Posts: 9 OS: Vista home premium sp 1	Re: Upgrade in ram I have took 1 stick out task man still says 2048

03-01-2009, 07:59 PM	#12 (permalink)
Coolfreak Mentor, Microsoft Support Join Date: May 2008 Location: Wilkes-Barre, PA Posts: 3,157 OS: Windows XP Pro / Windows Vista / Windows 7	Re: Upgrade in ram How many sticks of RAM do you have? 2? 2GB each? __________________ I subscribe to all threads I post in. But, if in case I don't or I forget, and I don't post back within 24 hours, please PM me. I will get back to your thread ASAP. #3 Texas Longhorns 12-0 Everest ~ DBAN ~ UBCD4WIN ~ ImgBurn ~ Memtest86+ ~ HDD Diags

03-02-2009, 09:16 AM	#13 (permalink)
Westy269 Registered User Join Date: Feb 2009 Posts: 9 OS: Vista home premium sp 1	Re: Upgrade in ram 4 x 1gb i have 2 corsair and two others of another type

03-02-2009, 02:01 PM	#14 (permalink)
Coolfreak Mentor, Microsoft Support Join Date: May 2008 Location: Wilkes-Barre, PA Posts: 3,157 OS: Windows XP Pro / Windows Vista / Windows 7	Re: Upgrade in ram I take it the corsair ones are the new ones, right? Take the both corsair's out, does it go back to normal? Then, put the corsair's back in and take out the old ones, does it still show normally? __________________ I subscribe to all threads I post in. But, if in case I don't or I forget, and I don't post back within 24 hours, please PM me. I will get back to your thread ASAP. #3 Texas Longhorns 12-0 Everest ~ DBAN ~ UBCD4WIN ~ ImgBurn ~ Memtest86+ ~ HDD Diags

03-02-2009, 03:22 PM	#15 (permalink)
Westy269 Registered User Join Date: Feb 2009 Posts: 9 OS: Vista home premium sp 1	Re: Upgrade in ram Yh the new ones are the corsair.I have tried all the sticks in different combination it works every time. The other sticks are mosel. it even works with 1 corsair and 1 mosel the corsair are defiantly the correct ones if it helps here is my PC spec http://h10025.www1.hp.com/ewfrf/wc/d...u&lc=en&dlc=ru Thanks for your help Last edited by Westy269; 03-02-2009 at 03:25 PM.

03-02-2009, 08:03 PM	#16 (permalink)
Coolfreak Mentor, Microsoft Support Join Date: May 2008 Location: Wilkes-Barre, PA Posts: 3,157 OS: Windows XP Pro / Windows Vista / Windows 7	Re: Upgrade in ram Honestly, I am at a loss. This may have something to do with it: Code: Maximum allowed 4 GB* (4 x 1 GB) *Actual available memory may be less It doesn't make sense, but it could be that your PC only allows you to have 2 GB available at a time. Maybe your PC is using the 4 GB when needed, but only normally runs with 2 GB. Edit --- I just read that 32 bit OS can't use all 4 GB. I also found a link that provides a little more information about your problem. http://support.microsoft.com/kb/929605 __________________ I subscribe to all threads I post in. But, if in case I don't or I forget, and I don't post back within 24 hours, please PM me. I will get back to your thread ASAP. #3 Texas Longhorns 12-0 Everest ~ DBAN ~ UBCD4WIN ~ ImgBurn ~ Memtest86+ ~ HDD Diags Last edited by Coolfreak; 03-02-2009 at 08:13 PM.

03-03-2009, 12:46 AM	#17 (permalink)
Westy269 Registered User Join Date: Feb 2009 Posts: 9 OS: Vista home premium sp 1	Re: Upgrade in ram You are lost im out of theis world. I have been looking into it, and a 3.2 bit system can handle 3.3gb of ram. My brother also upgraded to 4 gig in his hp laptop which has pretty much the same spec, and that works fine i looked at that link you gave i found this in system summary it says 4gb installed but 2gb total??? any ideas?? Thanks for looking into it!! Last edited by Westy269; 03-03-2009 at 12:48 AM.

03-03-2009, 01:52 PM	#18 (permalink)
Coolfreak Mentor, Microsoft Support Join Date: May 2008 Location: Wilkes-Barre, PA Posts: 3,157 OS: Windows XP Pro / Windows Vista / Windows 7	Re: Upgrade in ram The only thing I can think of is that your PC really only can use 2 GB at a time. I realize it doesn't make sense. When you take one stick of RAM out, I'm guessing it shows 3 GB of total memory and only 2 GB available? __________________ I subscribe to all threads I post in. But, if in case I don't or I forget, and I don't post back within 24 hours, please PM me. I will get back to your thread ASAP. #3 Texas Longhorns 12-0 Everest ~ DBAN ~ UBCD4WIN ~ ImgBurn ~ Memtest86+ ~ HDD Diags

03-04-2009, 12:44 AM	#19 (permalink)
Westy269 Registered User Join Date: Feb 2009 Posts: 9 OS: Vista home premium sp 1	Re: Upgrade in ram Yeah I'm going to try to get on to hp. I will tell you what happens if you like. Try and sort this out.

03-04-2009, 07:31 PM	#20 (permalink)
Coolfreak Mentor, Microsoft Support Join Date: May 2008 Location: Wilkes-Barre, PA Posts: 3,157 OS: Windows XP Pro / Windows Vista / Windows 7	Re: Upgrade in ram Alright, definitely keep us updated -Coolfreak __________________ I subscribe to all threads I post in. But, if in case I don't or I forget, and I don't post back within 24 hours, please PM me. I will get back to your thread ASAP. #3 Texas Longhorns 12-0 Everest ~ DBAN ~ UBCD4WIN ~ ImgBurn ~ Memtest86+ ~ HDD Diags