Any Ideas?????

pxs001 · 02-25-2009, 01:16 PM

So i just recently built my first PC and i am having a problem playing my games. It installed ok and it starts up fine but after differing amounts of time, usually within the first minute of game play, the game freezes up completely and my PC restarts. Anyone know whats going on and how i can fix this???

-Thanks-

**RockmasteR** · 02-25-2009, 02:02 PM

Hello pxs001 and welcome to TSF

please post your full PC Specs :
CPU
Video Card
RAM
Motherboard
PSU

pxs001 · 02-25-2009, 02:33 PM

My Specs are:
CPU: Intel Core 2 Quad Processor Q9400
Video Card: NVIDIA GeForce 8400 GS
RAM: 4GB RAM DDR2 800
Motherboard: Intel Classic Series DP43TF
450W power supply
500 GB hard drive
OS: Windows Vista Ultimate SP1

**RockmasteR** · 02-25-2009, 03:03 PM

first please check what is your amps under the 12 V in your PSU, you should open you case to see it. the Quad core needs a very good and powerful PSU even the PCIe needs a minimum of 24 A and more under the 12V

second the 8400 GS is a very low end card and it won't play games that good, it barely do.

if you have 2 sticks of RAM try to remove one and keep the other.

pxs001 · 02-25-2009, 03:18 PM

Quote:

Originally Posted by RockmasteR

first please check what is your amps under the 12 V in your PSU, you should open you case to see it. the Quad core needs a very good and powerful PSU even the PCIe needs a minimum of 24 A and more under the 12V

second the 8400 GS is a very low end card and it won't play games that good, it barely do.

if you have 2 sticks of RAM try to remove one and keep the other.

would it really hurt to keep both sticks, i would really like the extra RAM

pxs001 · 02-25-2009, 03:35 PM

also, the PC works fine on a regular bases, it only freezes and crashes when i try to play games. the rest of the time it has absolutely no problems.

**Aus_Karlos** · 02-26-2009, 04:47 AM

In your system i can see a weak point which could be your PSU, your trying to run a Quad core, 4GB of RAM and a 8 Series card on 450W is probably over stressing the PSU causing your PC to reboot due to loss of power.
Like RockmasteR check your 12v line amp on your PSU.

**RockmasteR** · 02-26-2009, 10:14 AM

and also the RAM won't do any problem in internet or other things only in games the problem could show up.
so just remove one stick to see if the problem is solved, I'm not asking you to remove the stick for good, just to see if the problem is from them

pxs001 · 02-26-2009, 01:58 PM

ok, thanks everyone, i will try these things out and post back.

pxs001 · 02-26-2009, 04:11 PM

i tried it removing one 2GB stick of RAM and it still crashed on me. How big should my power supply be using a Quad core processor, 4GB of RAM and an 8 Series graphics card?

Tiber Septim · 02-26-2009, 04:46 PM

In the realm of 700Watt with at least 26 amps on the +12v rail.
Something like this or this if you want a bit of headroom for upgrades later.

pxs001 · 02-27-2009, 09:27 AM

cool thanks, it's going to be a week or two before i can go out and get it, but i'll post back with the results! thanks again everyone!

pxs001 · 03-11-2009, 03:14 PM

ok so i just bought and installed the corsair 750W psu and it still does the same thing except now when it shuts down i'm also getting a blue skreen that states it is dumping physical data. i don't know what to do, it can't be over heating so quickly i've left it on for a couple days to see if that would overheat it and nothing. its only when i play my games!! thats the whole reason i built this box and it can't do it :( Any other ideas???

dai · 03-11-2009, 08:40 PM

don't post your problems on other posters threads

turn off the auto reboot
control panel /system/advanced/startup and recovery settings
then untick the auto reboot box
post any bsod error messages the computer freezes on in full

what does the bios list your cpu temp as

pxs001 · 03-12-2009, 04:55 PM

all i get when it freezes is a blue screen that says:

A problem has been detected and windows has been shut down to prevent damage to your computer.

The system encountered an uncorrectable hardware error.

Technical Information
***STOP:0x00000124(0x00000000,0x86F65020,0x2000040,0x00000800)

Does that help any? it doesn't list my cpu temp when it shuts down, just the information above and says that its dumping physical memory.

dai · 03-13-2009, 01:44 AM

the error is caused by just about anything from what i have found searching
there should have been more to the error you received on screen than the line you have posted pointing to what caused it

check for a bios update

http://support.microsoft.com/kb/936357/en-us

other causes i found listed were
video driver
sound driver

also disabling C1E in the bios was reported as fixing the problem

pxs001 · 03-13-2009, 10:37 AM

i've tried the bios update the video driver update and the sound driver update and now it just crashes faster. how do i go about disabling the C1E?

pxs001 · 03-13-2009, 06:57 PM

would it help my problem if i just down graded to xp or purchased a radeon graphics crad instead of the nvidia?

dai · 03-13-2009, 10:23 PM

i had never heard of C1E before i found it listed as a fix when searching

the 124 error points to a hardware error

run memtest on the ram 1 stick at a time

d/load and run the h/drive makers diognostic utility on the h/drive

if it comes up clear un

checkdisk /f

post the mini dump files and i will ask someone to check them

C:\Windows\Minidump\Minidump.dmp

02-25-2009, 01:16 PM	#1 (permalink)
pxs001 Registered User Join Date: Feb 2009 Posts: 17 OS: Windows Vista Ultimate SP1	Any Ideas????? So i just recently built my first PC and i am having a problem playing my games. It installed ok and it starts up fine but after differing amounts of time, usually within the first minute of game play, the game freezes up completely and my PC restarts. Anyone know whats going on and how i can fix this??? -Thanks-

02-25-2009, 02:02 PM	#2 (permalink)
RockmasteR Moderator, Games Team Join Date: Aug 2007 Location: Lebanon Posts: 3,167 OS: Vista Ultimate 32bit My System Blog Entries: 1	Re: Any Ideas????? Hello pxs001 and welcome to TSF please post your full PC Specs : CPU Video Card RAM Motherboard PSU __________________ CPUz GPUz Nvidia Drivers ATI Drivers System Information for Windows (SIW) Revo Uninstaller RivaTuner ATITOOL Directx 9.0C !!Please don't PM me for Tech Support!!

02-25-2009, 02:33 PM	#3 (permalink)
pxs001 Registered User Join Date: Feb 2009 Posts: 17 OS: Windows Vista Ultimate SP1	Re: Any Ideas????? My Specs are: CPU: Intel Core 2 Quad Processor Q9400 Video Card: NVIDIA GeForce 8400 GS RAM: 4GB RAM DDR2 800 Motherboard: Intel Classic Series DP43TF 450W power supply 500 GB hard drive OS: Windows Vista Ultimate SP1

02-25-2009, 03:03 PM	#4 (permalink)
RockmasteR Moderator, Games Team Join Date: Aug 2007 Location: Lebanon Posts: 3,167 OS: Vista Ultimate 32bit My System Blog Entries: 1	Re: Any Ideas????? first please check what is your amps under the 12 V in your PSU, you should open you case to see it. the Quad core needs a very good and powerful PSU even the PCIe needs a minimum of 24 A and more under the 12V second the 8400 GS is a very low end card and it won't play games that good, it barely do. if you have 2 sticks of RAM try to remove one and keep the other. __________________ CPUz GPUz Nvidia Drivers ATI Drivers System Information for Windows (SIW) Revo Uninstaller RivaTuner ATITOOL Directx 9.0C !!Please don't PM me for Tech Support!!

02-25-2009, 03:35 PM	#6 (permalink)
pxs001 Registered User Join Date: Feb 2009 Posts: 17 OS: Windows Vista Ultimate SP1	Re: Any Ideas????? also, the PC works fine on a regular bases, it only freezes and crashes when i try to play games. the rest of the time it has absolutely no problems.

02-26-2009, 04:47 AM	#7 (permalink)
Aus_Karlos Moderator, Games Team Join Date: Mar 2007 Location: Western Australia Posts: 3,449 OS: Vista Ultimate x64, Windows XP 32-bit/64-bit, Ubuntu x64, Windows 7 x64 Beta My System Blog Entries: 2	Re: Any Ideas????? In your system i can see a weak point which could be your PSU, your trying to run a Quad core, 4GB of RAM and a 8 Series card on 450W is probably over stressing the PSU causing your PC to reboot due to loss of power. Like RockmasteR check your 12v line amp on your PSU. __________________ MemTest86 / Nvidia Drivers / ATI Drivers / DirectX 9.0c / Sys Requirements / Everest Folding@Home

02-26-2009, 10:14 AM	#8 (permalink)
RockmasteR Moderator, Games Team Join Date: Aug 2007 Location: Lebanon Posts: 3,167 OS: Vista Ultimate 32bit My System Blog Entries: 1	Re: Any Ideas????? and also the RAM won't do any problem in internet or other things only in games the problem could show up. so just remove one stick to see if the problem is solved, I'm not asking you to remove the stick for good, just to see if the problem is from them __________________ CPUz GPUz Nvidia Drivers ATI Drivers System Information for Windows (SIW) Revo Uninstaller RivaTuner ATITOOL Directx 9.0C !!Please don't PM me for Tech Support!!

02-26-2009, 01:58 PM	#9 (permalink)
pxs001 Registered User Join Date: Feb 2009 Posts: 17 OS: Windows Vista Ultimate SP1	Re: Any Ideas????? ok, thanks everyone, i will try these things out and post back.

02-26-2009, 04:11 PM	#10 (permalink)
pxs001 Registered User Join Date: Feb 2009 Posts: 17 OS: Windows Vista Ultimate SP1	Re: Any Ideas????? i tried it removing one 2GB stick of RAM and it still crashed on me. How big should my power supply be using a Quad core processor, 4GB of RAM and an 8 Series graphics card?

02-26-2009, 04:46 PM	#11 (permalink)
Tiber Septim Asst Manager, Games Team Join Date: Feb 2006 Location: Queensland, Australia Posts: 2,866 OS: Fedora 11 / Windows 7 My System Blog Entries: 5	Re: Any Ideas????? In the realm of 700Watt with at least 26 amps on the +12v rail. Something like this or this if you want a bit of headroom for upgrades later. __________________ First Steps - System Specs - SIW Help TSF beat Cancer and other serious Illness.

02-27-2009, 09:27 AM	#12 (permalink)
pxs001 Registered User Join Date: Feb 2009 Posts: 17 OS: Windows Vista Ultimate SP1	Re: Any Ideas????? cool thanks, it's going to be a week or two before i can go out and get it, but i'll post back with the results! thanks again everyone!

03-11-2009, 03:14 PM	#13 (permalink)
pxs001 Registered User Join Date: Feb 2009 Posts: 17 OS: Windows Vista Ultimate SP1	Re: Any Ideas????? ok so i just bought and installed the corsair 750W psu and it still does the same thing except now when it shuts down i'm also getting a blue skreen that states it is dumping physical data. i don't know what to do, it can't be over heating so quickly i've left it on for a couple days to see if that would overheat it and nothing. its only when i play my games!! thats the whole reason i built this box and it can't do it :( Any other ideas???

03-11-2009, 08:40 PM	#14 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,609 OS: win 7 32x 64x rtm	Re: Any Ideas????? don't post your problems on other posters threads turn off the auto reboot control panel /system/advanced/startup and recovery settings then untick the auto reboot box post any bsod error messages the computer freezes on in full what does the bios list your cpu temp as __________________

03-12-2009, 04:55 PM	#15 (permalink)
pxs001 Registered User Join Date: Feb 2009 Posts: 17 OS: Windows Vista Ultimate SP1	Re: Any Ideas????? all i get when it freezes is a blue screen that says: A problem has been detected and windows has been shut down to prevent damage to your computer. The system encountered an uncorrectable hardware error. Technical Information ***STOP:0x00000124(0x00000000,0x86F65020,0x2000040,0x00000800) Does that help any? it doesn't list my cpu temp when it shuts down, just the information above and says that its dumping physical memory.

03-13-2009, 01:44 AM	#16 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,609 OS: win 7 32x 64x rtm	Re: Any Ideas????? the error is caused by just about anything from what i have found searching there should have been more to the error you received on screen than the line you have posted pointing to what caused it check for a bios update http://support.microsoft.com/kb/936357/en-us other causes i found listed were video driver sound driver also disabling C1E in the bios was reported as fixing the problem __________________

03-13-2009, 10:37 AM	#17 (permalink)
pxs001 Registered User Join Date: Feb 2009 Posts: 17 OS: Windows Vista Ultimate SP1	Re: Any Ideas????? i've tried the bios update the video driver update and the sound driver update and now it just crashes faster. how do i go about disabling the C1E?

03-13-2009, 06:57 PM	#18 (permalink)
pxs001 Registered User Join Date: Feb 2009 Posts: 17 OS: Windows Vista Ultimate SP1	Re: Any Ideas????? would it help my problem if i just down graded to xp or purchased a radeon graphics crad instead of the nvidia?

03-13-2009, 10:23 PM	#19 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,609 OS: win 7 32x 64x rtm	Re: Any Ideas????? i had never heard of C1E before i found it listed as a fix when searching the 124 error points to a hardware error run memtest on the ram 1 stick at a time d/load and run the h/drive makers diognostic utility on the h/drive if it comes up clear un checkdisk /f post the mini dump files and i will ask someone to check them C:\Windows\Minidump\Minidump.dmp __________________