cdwr will not read any disc and will not run

dragonfly76 · 11-20-2008, 08:46 PM

my cd wr stopped working i moved from nc to ohio and it worked fine in nc the afternoon i packed things up to move to ohio. got to ohio and nothing the green lights come on when it opens, but when you go to run program it shows no disc in drive E:/ will not read any type of disc, just tells me to insert disc in drive. so i installed a new cd drive and the same thing neither drive will read any disc's when i got to ohio my pc updated to the service pack 3 for xp.....does this have any conflict with it? my rom has always worked and never had any problems and have moved various time with this same pc and no problems after moving....please help

makinu1der2 · 11-20-2008, 11:33 PM

Hello dragonfly76,

What cd burning software do you have installed on the system (Roxio,Nero,etc) ?
Can you veiw the drives in device manager?
View the below article and delete the upper and lower filters.

http://support.microsoft.com/kb/314060

dragonfly76 · 11-21-2008, 03:27 AM

yes roxio...... the burning part is just part of it my drive cd rom its self stopped working and the new one i installed doesnt work but the system is telling me its working properly

dai · 11-21-2008, 04:02 AM

uninstall roxio

11-20-2008, 08:46 PM	#1 (permalink)
dragonfly76 Registered User Join Date: Nov 2008 Posts: 2 OS: win xp	cdwr will not read any disc and will not run my cd wr stopped working i moved from nc to ohio and it worked fine in nc the afternoon i packed things up to move to ohio. got to ohio and nothing the green lights come on when it opens, but when you go to run program it shows no disc in drive E:/ will not read any type of disc, just tells me to insert disc in drive. so i installed a new cd drive and the same thing neither drive will read any disc's when i got to ohio my pc updated to the service pack 3 for xp.....does this have any conflict with it? my rom has always worked and never had any problems and have moved various time with this same pc and no problems after moving....please help

11-20-2008, 11:33 PM	#2 (permalink)
makinu1der2 Tech Hardware Team Join Date: Jan 2008 Location: Florida Posts: 2,025 OS: Vista Home Premium SP1,Win XP SP3,Ubuntu 9.04,Sabayon 4,Windows 7 RC1 x64 My System	Re: cdwr will not read any disc and will not run Hello dragonfly76, What cd burning software do you have installed on the system (Roxio,Nero,etc) ? Can you veiw the drives in device manager? View the below article and delete the upper and lower filters. http://support.microsoft.com/kb/314060

11-21-2008, 03:27 AM	#3 (permalink)
dragonfly76 Registered User Join Date: Nov 2008 Posts: 2 OS: win xp	Re: cdwr will not read any disc and will not run yes roxio...... the burning part is just part of it my drive cd rom its self stopped working and the new one i installed doesnt work but the system is telling me its working properly

11-21-2008, 04:02 AM	#4 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,588 OS: win 7 32x 64x rtm	Re: cdwr will not read any disc and will not run uninstall roxio __________________