my computer shuts off while playing cod4

lao8118 · 06-09-2008, 08:25 AM

ok so i got cod4 awhile ago with a new video card and it had problems at the begining where it just wouldnt run but i fixed that. so i started playing and after a while of playing my computer just stops the screen goes all black, whick u cant get out of and it just stops. how can i fix it??

**justpassingby** · 06-09-2008, 09:25 AM

Hi lao8118 and welcome to TSF !

Have you upgraded the power supply when you bought your new video card ? Newer cards will need more power.

What are your complete system specs ? Check the link in my sig. Open the computer case and give us the informations you'll find on the side of the power supply : brand, model, wattage, number of amps on the 12V rail.

What's the brand and model of your new video card ? (nvidia or ati are not brands, they're the chipset makers) What was the brand and model of your old card ?

Enter the BIOS at startup (repeatedly press del or look for some "press xx to enter setup" message). Search for an hardware monitor or pc health status screen and report your temps, fan speeds and voltages (+3.3, +5, +12V) from there.

edit : I'll move you to the power supply and ram support section since this is likely to be an hardware issue. They'll move you back to Windows if needed.

Also make sure you uninstalled your old video drivers and installed the latest ones for your new card.

06-09-2008, 08:25 AM	#1 (permalink)
lao8118 Registered User Join Date: Jun 2008 Posts: 1 OS: windowsxp professional	my computer shuts off while playing cod4 ok so i got cod4 awhile ago with a new video card and it had problems at the begining where it just wouldnt run but i fixed that. so i started playing and after a while of playing my computer just stops the screen goes all black, whick u cant get out of and it just stops. how can i fix it??

06-09-2008, 09:25 AM	#2 (permalink)
justpassingby Moderator, Microsoft Support Join Date: Mar 2007 Location: Belgium Posts: 4,959 OS: XP Home SP3 / Ubuntu My System	Re: my computer shuts off while playing cod4 Hi lao8118 and welcome to TSF ! Have you upgraded the power supply when you bought your new video card ? Newer cards will need more power. What are your complete system specs ? Check the link in my sig. Open the computer case and give us the informations you'll find on the side of the power supply : brand, model, wattage, number of amps on the 12V rail. What's the brand and model of your new video card ? (nvidia or ati are not brands, they're the chipset makers) What was the brand and model of your old card ? Enter the BIOS at startup (repeatedly press del or look for some "press xx to enter setup" message). Search for an hardware monitor or pc health status screen and report your temps, fan speeds and voltages (+3.3, +5, +12V) from there. edit : I'll move you to the power supply and ram support section since this is likely to be an hardware issue. They'll move you back to Windows if needed. Also make sure you uninstalled your old video drivers and installed the latest ones for your new card. __________________ HJT - 5 steps against malware. Post your HijackThis log there and not here ! Posting system specs Last edited by justpassingby : 06-09-2008 at 11:16 AM.