Computer Shuts Down for No Reason

rpt62383 · 03-21-2008, 04:12 PM

My computer has been shutting down all by itself quite often for the last few months. It usually only happens when I'm playing a game or using the DVD burner but occasionally it will aslo happen when the computer is just idling. I have no clue what the problem is and have heard many different things as to what the problem could be. I download the PCWizard program to give you some information to my system. I coulnd't get it to paste a print screen in this message so I attached a few files with all the information I think you would need. I will greatly appreciate any help I can get.

**jarod** · 03-21-2008, 04:21 PM

My guess would be the temps. Is the temps obtained after heavy usage or after being left idle for a while

~~dragonfire8080~~ · 03-21-2008, 04:21 PM

Heyy rpt62383

Lookin at ur voltages, ur computer is under specs and out of range from where it should be. Who is the manufacturer?? I would replace the PSU with somethin with a bit higher voltage..

Tha would explain ur temps which means that ur computer is under stress creating higher temps. Get a new PSU and the problem is solved..

Borrow a frienz if necessary..

rpt62383 · 03-21-2008, 04:32 PM

The temps obtained were taken after the computer had been powered off all day long. All I did was try to play a game for about 15 minutes, then the computer kept shutting off so I downloaded the PCwizard and took the temps shortly after.

~~dragonfire8080~~ · 03-21-2008, 04:35 PM

It would definetly be ur voltages then. Get a new PSU with higher voltages and everything will work out fine..

rpt62383 · 03-21-2008, 04:40 PM

Is there a good and decently priced PSU you could recommend me?

~~dragonfire8080~~ · 03-21-2008, 05:15 PM

Tell me what kind of setup you have. What do you do with your computer on a daily basis? Any stuff like graphics editing, if so, how much?

Tell me your computer specs. Especially video card information..

rpt62383 · 03-22-2008, 05:50 PM

I really don't do much on my computer anymore except play games every now and then, burn some cd's, and browse the web. All the specs of my computer are listed in the attachments I posted and my graphics card is a Nvidia Geforce 6150. A while back I added an extra 2GB's of RAM to my computer, could that possibly be what made the power supply go bad?

suprafly · 03-23-2008, 11:57 AM

Could be: 1)CPU overheating 2) Crazy motherboard 3) PSU

Don't rule anything out until you test all of them. Remember, MOST of the time, if it is a PSU problem the system cold restarts. If it is a CPU problem, the system shuts off.

dai · 03-23-2008, 12:34 PM

what does the bios give you for tempretures and voltages
what is the brand and wattage listed on the label on the side of the power supply
http://www.techsupportforum.com/atta...s-tsfdemo1.zip

rpt62383 · 03-24-2008, 11:04 AM

The brand of the power supply unit is Allied and it is 350w. As for the temperatures from the BIOS I do not know how to do that.

rpt62383 · 03-24-2008, 11:18 AM

Nevermind what i said about the BIOS in the last post I had a brainfart.

Q Fan Controller - Disabled
Vcore Voltage - 1.41V
3.3V Voltage - 3.26V
5V Voltage - 5.06V
12V Voltage - 11.97V

CPU Temp - 66 degrees celcius
M/B Temp - 40 degrees celcius

CPU Fan Speed - 2721 RPM
Chasis Fan Speed - 2709 RPM
Power Fan Speed - 0 RPM

dai · 03-24-2008, 11:57 AM

allied are poor quality and it would be advisable to upgrade but need your system specs before we can advise on it
your main problem looks like your cpu temp
get a can of air and blow the dust out especially from around h/sinks and fans
redo the paste on the cpu with some arctic silver
http://www.arcticsilver.com/arctic_s...structions.htm
then see where you are at with it
Power Supply Information and Selection

rpt62383 · 03-24-2008, 05:58 PM

What system specs do you need? I thought the attachments in my very first post had all the specs in them.

dai · 03-25-2008, 10:34 AM

we just need the basic specs your 1st post does not contain them
http://www.techsupportforum.com/atta...s-tsfdemo1.zip

rpt62383 · 03-25-2008, 11:32 AM

Windows Xp home sp2
AMD Athlon 64 3500+
NVidia Geforce 6150
3GB DDR2 RAM
250GB hard drive
Pioneer DVD-RW DVR -111d

I'm not sure what specs your looking for so sorry if I did not list them.

dai · 03-25-2008, 11:48 AM

you don't have a power hungry system go with the arctic silver first and then see where you are at

rpt62383 · 03-31-2008, 06:05 PM

Bought the arctic silver but I cannot get the heatsink off. I watched intruction vids and everything, the thing just wont come off. The fan on the heatsink and also the heatsink were very dirty and clogged with dust and dirt. I cleaned it out and now I"m gettingidle cpu temps of around 40-42 degrees celcius. Is that around the normal temp it should be?

**FreoHeaveho** · 03-31-2008, 06:09 PM

Use a hairdryer to gently warm it up, or turn it on for 20 minutes to make the TIM fluid and therefore easier to remove from the heatsink.

rpt62383 · 03-31-2008, 06:21 PM

I had the computer on for well over twenty minutes. The pins that latch it on don't want to come loose and I'm afraid I am going to break soemthing if I apply too much pressure.

03-21-2008, 04:21 PM	#2 (permalink)
jarod TSF Enthusiast Join Date: Oct 2007 Location: Malaysia, Klang Posts: 518 OS: Win XP service pack 2 My System	Re: Computer Shuts Down for No Reason My guess would be the temps. Is the temps obtained after heavy usage or after being left idle for a while

03-21-2008, 04:21 PM	#3 (permalink)
~~dragonfire8080~~ Troubled Join Date: Mar 2008 Location: Puerto Rico Posts: 17 OS: Windows XP 32 Bit	Re: Computer Shuts Down for No Reason Heyy rpt62383 Lookin at ur voltages, ur computer is under specs and out of range from where it should be. Who is the manufacturer?? I would replace the PSU with somethin with a bit higher voltage.. Tha would explain ur temps which means that ur computer is under stress creating higher temps. Get a new PSU and the problem is solved.. Borrow a frienz if necessary..

03-21-2008, 04:32 PM	#4 (permalink)
rpt62383 Registered User Join Date: Mar 2008 Posts: 18 OS: winxp sp2	Re: Computer Shuts Down for No Reason The temps obtained were taken after the computer had been powered off all day long. All I did was try to play a game for about 15 minutes, then the computer kept shutting off so I downloaded the PCwizard and took the temps shortly after.

03-21-2008, 04:35 PM	#5 (permalink)
~~dragonfire8080~~ Troubled Join Date: Mar 2008 Location: Puerto Rico Posts: 17 OS: Windows XP 32 Bit	Re: Computer Shuts Down for No Reason It would definetly be ur voltages then. Get a new PSU with higher voltages and everything will work out fine..

03-21-2008, 04:40 PM	#6 (permalink)
rpt62383 Registered User Join Date: Mar 2008 Posts: 18 OS: winxp sp2	Re: Computer Shuts Down for No Reason Is there a good and decently priced PSU you could recommend me?

03-21-2008, 05:15 PM	#7 (permalink)
~~dragonfire8080~~ Troubled Join Date: Mar 2008 Location: Puerto Rico Posts: 17 OS: Windows XP 32 Bit	Re: Computer Shuts Down for No Reason Tell me what kind of setup you have. What do you do with your computer on a daily basis? Any stuff like graphics editing, if so, how much? Tell me your computer specs. Especially video card information..

03-22-2008, 05:50 PM	#8 (permalink)
rpt62383 Registered User Join Date: Mar 2008 Posts: 18 OS: winxp sp2	Re: Computer Shuts Down for No Reason I really don't do much on my computer anymore except play games every now and then, burn some cd's, and browse the web. All the specs of my computer are listed in the attachments I posted and my graphics card is a Nvidia Geforce 6150. A while back I added an extra 2GB's of RAM to my computer, could that possibly be what made the power supply go bad?

03-23-2008, 11:57 AM	#9 (permalink)
suprafly Registered User Join Date: Jul 2006 Posts: 66 OS: WinXP	Re: Computer Shuts Down for No Reason Could be: 1)CPU overheating 2) Crazy motherboard 3) PSU Don't rule anything out until you test all of them. Remember, MOST of the time, if it is a PSU problem the system cold restarts. If it is a CPU problem, the system shuts off.

03-23-2008, 12:34 PM	#10 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,539 OS: win 7 32x 64x rtm	Re: Computer Shuts Down for No Reason what does the bios give you for tempretures and voltages what is the brand and wattage listed on the label on the side of the power supply http://www.techsupportforum.com/atta...s-tsfdemo1.zip __________________

03-24-2008, 11:04 AM	#11 (permalink)
rpt62383 Registered User Join Date: Mar 2008 Posts: 18 OS: winxp sp2	Re: Computer Shuts Down for No Reason The brand of the power supply unit is Allied and it is 350w. As for the temperatures from the BIOS I do not know how to do that.

03-24-2008, 11:18 AM	#12 (permalink)
rpt62383 Registered User Join Date: Mar 2008 Posts: 18 OS: winxp sp2	Re: Computer Shuts Down for No Reason Nevermind what i said about the BIOS in the last post I had a brainfart. Q Fan Controller - Disabled Vcore Voltage - 1.41V 3.3V Voltage - 3.26V 5V Voltage - 5.06V 12V Voltage - 11.97V CPU Temp - 66 degrees celcius M/B Temp - 40 degrees celcius CPU Fan Speed - 2721 RPM Chasis Fan Speed - 2709 RPM Power Fan Speed - 0 RPM

03-24-2008, 11:57 AM	#13 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,539 OS: win 7 32x 64x rtm	Re: Computer Shuts Down for No Reason allied are poor quality and it would be advisable to upgrade but need your system specs before we can advise on it your main problem looks like your cpu temp get a can of air and blow the dust out especially from around h/sinks and fans redo the paste on the cpu with some arctic silver http://www.arcticsilver.com/arctic_s...structions.htm then see where you are at with it Power Supply Information and Selection __________________

03-24-2008, 05:58 PM	#14 (permalink)
rpt62383 Registered User Join Date: Mar 2008 Posts: 18 OS: winxp sp2	Re: Computer Shuts Down for No Reason What system specs do you need? I thought the attachments in my very first post had all the specs in them.

03-25-2008, 10:34 AM	#15 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,539 OS: win 7 32x 64x rtm	Re: Computer Shuts Down for No Reason we just need the basic specs your 1st post does not contain them http://www.techsupportforum.com/atta...s-tsfdemo1.zip __________________

03-25-2008, 11:32 AM	#16 (permalink)
rpt62383 Registered User Join Date: Mar 2008 Posts: 18 OS: winxp sp2	Re: Computer Shuts Down for No Reason Windows Xp home sp2 AMD Athlon 64 3500+ NVidia Geforce 6150 3GB DDR2 RAM 250GB hard drive Pioneer DVD-RW DVR -111d I'm not sure what specs your looking for so sorry if I did not list them.

03-25-2008, 11:48 AM	#17 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,539 OS: win 7 32x 64x rtm	Re: Computer Shuts Down for No Reason you don't have a power hungry system go with the arctic silver first and then see where you are at __________________

03-31-2008, 06:05 PM	#18 (permalink)
rpt62383 Registered User Join Date: Mar 2008 Posts: 18 OS: winxp sp2	Re: Computer Shuts Down for No Reason Bought the arctic silver but I cannot get the heatsink off. I watched intruction vids and everything, the thing just wont come off. The fan on the heatsink and also the heatsink were very dirty and clogged with dust and dirt. I cleaned it out and now I"m gettingidle cpu temps of around 40-42 degrees celcius. Is that around the normal temp it should be?

03-31-2008, 06:09 PM	#19 (permalink)
FreoHeaveho TSF Enthusiast Join Date: Aug 2006 Location: Australia Posts: 3,213 OS: Windows Vista Ultimate 64 SP2, Windows XP Professional SP3, Mac OSX Leopard My System	Re: Computer Shuts Down for No Reason Use a hairdryer to gently warm it up, or turn it on for 20 minutes to make the TIM fluid and therefore easier to remove from the heatsink. __________________ PC Wizard-VGA 2009 Charts-Power Supply Info-Multi/Single Rail PSU?-Speedfan-Driver Sweeper

03-31-2008, 06:21 PM	#20 (permalink)
rpt62383 Registered User Join Date: Mar 2008 Posts: 18 OS: winxp sp2	Re: Computer Shuts Down for No Reason I had the computer on for well over twenty minutes. The pins that latch it on don't want to come loose and I'm afraid I am going to break soemthing if I apply too much pressure.