Failed Startup

The.Boi · 03-15-2008, 01:02 AM

Ok, I'm helping a friend with his computer & apparently the computer won't power up at all. I tried using my cable, which works perfectly fine with mine, but his still won't start up at all, not even the fans are rotating. Btw, I'm not really used to the technical terms so I will try to describe it as far as I can.

So I opened up the cpu & noticed that his motherboard has a 24pin, but the "power box" to the motherboard is only a 20pin. I checked online & read that it was still ok to connect them w/o the use of an adapter. So now I'm pretty lost to what is the problem.

Any help is appreciated. Thanks

**speedster123** · 03-15-2008, 06:25 AM

sounds like a dead power supply
Power Supply Information and Selection
give us the system specs along with the old supplie's info, and we will try and fit you with a satisfactory unit.

TheEye23 · 03-15-2008, 07:38 AM

to test the ATX power supply, remove it to the system then plug it stand-alone, find the green and gray wires then try to connect the the two wires, FYI: green and gray wires of ATX power supply are the manual switch of it.

dai · 03-15-2008, 01:52 PM

when connecting a 20 pin plug into a 24 pin socket
with the latching peg on top place it all the way to the right of the socket leaving the the left 4 pins open

Zilchary · 03-15-2008, 02:54 PM

Did he mess around with it lately? If not then it's probably a dead PSU like speedster123 said.

The.Boi · 03-15-2008, 10:30 PM

ok thanks everyone im going to try what dai recommended first. i think i will ask my fren abt his system specs again when i come back from my hols. once again thanks everyone

**speedster123** · 03-16-2008, 05:55 AM

also, let us know what system is in question here, and what the make and model supply is installed. hopefully its not one of those infamous 250 watt -20 pin-bestecs...

03-15-2008, 01:02 AM	#1 (permalink)
The.Boi Registered User Join Date: Oct 2006 Location: Singapore Posts: 52 OS: WinXP	Failed Startup Ok, I'm helping a friend with his computer & apparently the computer won't power up at all. I tried using my cable, which works perfectly fine with mine, but his still won't start up at all, not even the fans are rotating. Btw, I'm not really used to the technical terms so I will try to describe it as far as I can. So I opened up the cpu & noticed that his motherboard has a 24pin, but the "power box" to the motherboard is only a 20pin. I checked online & read that it was still ok to connect them w/o the use of an adapter. So now I'm pretty lost to what is the problem. Any help is appreciated. Thanks

03-15-2008, 06:25 AM	#2 (permalink)
speedster123 Mentor Join Date: Oct 2006 Location: United States-New York-Long Island Posts: 5,228 OS: xp pro SP3	Re: Failed Startup sounds like a dead power supply Power Supply Information and Selection give us the system specs along with the old supplie's info, and we will try and fit you with a satisfactory unit. __________________

03-15-2008, 07:38 AM	#3 (permalink)
TheEye23 Registered User Join Date: Mar 2008 Posts: 5 OS: Windows XP Professional Service Pack 2	Re: Failed Startup to test the ATX power supply, remove it to the system then plug it stand-alone, find the green and gray wires then try to connect the the two wires, FYI: green and gray wires of ATX power supply are the manual switch of it.

03-15-2008, 01:52 PM	#4 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,733 OS: win 7 32x 64x rtm	Re: Failed Startup when connecting a 20 pin plug into a 24 pin socket with the latching peg on top place it all the way to the right of the socket leaving the the left 4 pins open __________________

03-15-2008, 02:54 PM	#5 (permalink)
Zilchary Registered User Join Date: Sep 2007 Posts: 99 OS: XP	Re: Failed Startup Did he mess around with it lately? If not then it's probably a dead PSU like speedster123 said.

03-15-2008, 10:30 PM	#6 (permalink)
The.Boi Registered User Join Date: Oct 2006 Location: Singapore Posts: 52 OS: WinXP	Re: Failed Startup ok thanks everyone im going to try what dai recommended first. i think i will ask my fren abt his system specs again when i come back from my hols. once again thanks everyone

03-16-2008, 05:55 AM	#7 (permalink)
speedster123 Mentor Join Date: Oct 2006 Location: United States-New York-Long Island Posts: 5,228 OS: xp pro SP3	Re: Failed Startup also, let us know what system is in question here, and what the make and model supply is installed. hopefully its not one of those infamous 250 watt -20 pin-bestecs... __________________