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Old 10-12-2007, 03:20 PM   #1 (permalink)
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Memtest: 2 chips of 512 mb SDRAM

Hello. I have 2 chips of 512 mb SDRAM. My computer randomly shuts down.

I ran memtest, with one chip at a time. After 16 hours, it passed all tests, and had no errors.

But when I run memtest with both RAM chips, I get at least 2 million errors. I tried putting them in different configurations too. Like in slot 1 and 3, slot 2 and 3, and slot 1 and 2. But I always get errors when I use both RAM chips.

Right now I'm running with only one RAM chip. My computer is a lot more stable, but I still get the random shut downs.


Is it a RAM problem? Or motherboard, or CPU?

Thanks!
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Old 10-12-2007, 03:27 PM   #2 (permalink)
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Re: Memtest: 2 chips of 512 mb SDRAM

Hi again,

Does the computer shut down or restart?
What are the temperatures?
Do you receive any error messages? If so, write them down.
I should be able to remember, but for the other members - please post the system specs, including the power supply.
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Old 10-13-2007, 12:36 PM   #3 (permalink)
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Re: Memtest: 2 chips of 512 mb SDRAM

The computer shuts down, and it doesn't display any error messages.

Is there a way I can set it up, that it will show me an error message?

Specs:

P4 2.53 ghz
2 - 512 mb SDRAM chips (currently running with only one)
brand new Antec 430 watt psu
Nvidia 256 mb 6200 LE AGP video card
Soundblaster Audigy 2 ZS Platinum sound card
brand new Seagate 500 gig IDE HD
WD 250 gig IDE HD
usb card
firewire card
network card


The shut downs are mostly confined to when I'm either burning a DVD (not a CD), playing an online game, or watching videos online.

Last edited by FixThis; 10-13-2007 at 12:49 PM.
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Old 10-13-2007, 12:47 PM   #4 (permalink)
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Re: Memtest: 2 chips of 512 mb SDRAM

System temp: 82 F
CPU temp: 127 F

Voltages:
CPU - 1.45
+3.3 - 3.24
+5 - 4.97
+12 - 12.22
-12 - 11.62
VBAT - 3.29
5VSB - 4.96
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Old 10-13-2007, 01:46 PM   #5 (permalink)
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Re: Memtest: 2 chips of 512 mb SDRAM

The voltages are fine, but the CPU temp is too high. Is that with the system idling?
What program are you using to monitor the temps/voltages?

To see if there's any log explaining what's happening:
Click Start > Run > type eventvwr.exe and click OK.
In Event Viewer > Click "System".
See if there's anything coinciding with the system shutdowns.

Having said that: It's probably the CPU getting too hot, although that doesn't explain the dual RAM stick problem. But, after all we've been through to get this computer up and running I'm not very keen on opening that computer case up again.
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Old 10-14-2007, 12:15 PM   #6 (permalink)
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Re: Memtest: 2 chips of 512 mb SDRAM

Those temps are from bios.

I also used PC Wizard, and got the same temps.


So how should I take my next step? Do you believe it's a heat sync problem? Or most likely the cpu or motherboard?

Also, if I do have to end up getting a new motherboard.. do sata boards also have an ide input? I definitely don't want to have to buy new hard drives.

Thanks!
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Old 10-14-2007, 12:52 PM   #7 (permalink)
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Re: Memtest: 2 chips of 512 mb SDRAM

Did you have a look in Event Viewer?
Watch a video or play a game for 5-10 minutes - then check the temps/voltages in PC Wizard.
What motherboard do you have?
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Old 10-15-2007, 01:53 PM   #8 (permalink)
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Re: Memtest: 2 chips of 512 mb SDRAM

I did look in event viewer, but I don't remember the date of the last shut down.


I'll give you the temps in a few minutes.

I'll try burning a dvd too, and once it shuts down.. I'll give you the message from event viewer.


MOTHERBOARD:

DFI NB72-SC/SR
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Old 10-15-2007, 02:27 PM   #9 (permalink)
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Re: Memtest: 2 chips of 512 mb SDRAM

Been playing a game for a few minutes.. here are the temps right now:

Processor: 62.5 C
Mainboard: 31 C
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Old 10-15-2007, 03:18 PM   #10 (permalink)
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Re: Memtest: 2 chips of 512 mb SDRAM

Well now I'm able to successfully burn a dvd, without my computer shutting down.

Perhaps because I downloaded the latest version of Intel Application Accelerator? That's pretty much the only thing I've done since all the random shut downs.

Should I try memtest again with both sticks of RAM?
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Old 10-15-2007, 10:20 PM   #11 (permalink)
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Re: Memtest: 2 chips of 512 mb SDRAM

Yes, run Memtest, but I doubt the result will be different - the Intel driver runs in Windows, Memtest in DOS.
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Old 10-18-2007, 01:39 PM   #12 (permalink)
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Re: Memtest: 2 chips of 512 mb SDRAM

So is the memory bad if I get errors with both chips in?
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Old 10-18-2007, 02:00 PM   #13 (permalink)
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Re: Memtest: 2 chips of 512 mb SDRAM

If Windows runs faultlessly with both sticks, there can't be anything wrong with them.
But, I still think the CPU is too hot.
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Old 10-18-2007, 02:37 PM   #14 (permalink)
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Re: Memtest: 2 chips of 512 mb SDRAM

Perhaps my heat sync is messed up?
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Old 10-18-2007, 02:58 PM   #15 (permalink)
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Re: Memtest: 2 chips of 512 mb SDRAM

Maybe, but I would try to reapply thermal paste first.
Instructions: http://www.arcticsilver.com/ins_rout...2intelas5.html
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Old 10-18-2007, 03:02 PM   #16 (permalink)
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Re: Memtest: 2 chips of 512 mb SDRAM

I just used that stuff like 2 months ago.
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Old 10-18-2007, 03:06 PM   #17 (permalink)
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Re: Memtest: 2 chips of 512 mb SDRAM

Yes, I know, but it's important to apply the correct amount (very little - about the size of a grain of rice).
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Old 10-18-2007, 03:19 PM   #18 (permalink)
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Re: Memtest: 2 chips of 512 mb SDRAM

I followed those exact directions, and only applied a small dot.

Is there a way to figure out whether or not I applied it correctly, or if there are any air bubbles?
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Old 10-19-2007, 03:32 AM   #19 (permalink)
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Re: Memtest: 2 chips of 512 mb SDRAM

Quote:
Originally Posted by FixThis View Post
Is there a way to figure out whether or not I applied it correctly, or if there are any air bubbles?
Not really.

The best would be to wipe the "old" paste off the CPU and the heatsink, using a little acetone on a cloth.
Then apply a "grain of rice" at the middle of the CPU surface and spread the paste with a piece of plastic before mounting the heatsink.
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Old 10-19-2007, 11:31 AM   #20 (permalink)
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Re: Memtest: 2 chips of 512 mb SDRAM

Thanks, I'll try that.


My computer keeps on freezing now. I've been trying to get on my computer all night, and haven't been able to, because it keeps freezing before windows even boots up. It'll probably be only a few minutes until it freezes again.

The only thing I did yesterday was defrag the HD.

This computer is such a piece of ****.


There are tons of errors in event viewer.
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