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RAM and Power Supply Support Support forum for memory and power supplies; Kingston, Corsair, PNY

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Old 04-10-2007, 05:33 PM   #1 (permalink)
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Dual Channel Help

I have a dual channel capable MB with 2 512 sticks installed in single channel mode (1 per bank), it works.

These sticks are identical and I would like to run in dual channel mode. But when I install both sticks in the same bank, the system won't post.

Am I missing something simple?
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Old 04-10-2007, 05:39 PM   #2 (permalink)
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Re: Dual Channel Help

http://www.memtest.org/

Run memtest on each of your sticks but one at a time. If one stick reports lots of errors then thats your problem
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Old 04-10-2007, 05:39 PM   #3 (permalink)
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Re: Dual Channel Help

We will have to know more about this computer to answer this. Make and model of the motherboard or computer.
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Old 04-11-2007, 03:30 AM   #4 (permalink)
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Re: Dual Channel Help

also
If the ram wasnt sold as a twin pack for dual mode, the chances are slim to none that you will get them to work in dual channel.
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Old 04-12-2007, 09:31 PM   #5 (permalink)
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Re: Dual Channel Help

Its an ASRock K8Upgrade with 939 proc. Both sticks came in the same brand new pack as a dual channel kit (2G). I have double checked the jumpers and there are no settings specific to ram setup. There are 4 slots, 2 blue (side by side) and 2 black (side by side). If I put both sticks in the same color it won't post. It powers up and I can hear the HD spinning up.

If I split them, one in blue and one in black, it boots fine in single channel mode. I also tried setting the CAS to 3.

According to the manual, 4 1gig sticks are supported in DC mode.

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Old 04-12-2007, 09:33 PM   #6 (permalink)
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Re: Dual Channel Help

And memtest won't run on a 64bit system.
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Old 04-12-2007, 09:42 PM   #7 (permalink)
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Re: Dual Channel Help

Quote:
Originally Posted by illuvial View Post
And memtest won't run on a 64bit system.
Memtest is a DOS program. You need to put it on a floppy and boot to the floppy to run Memtest.
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Old 04-12-2007, 09:47 PM   #8 (permalink)
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Re: Dual Channel Help

I can do that. But the memtest site said it would run in Windows too.
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Old 04-12-2007, 10:02 PM   #9 (permalink)
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Re: Dual Channel Help

Quote:
Originally Posted by illuvial View Post
I can do that. But the memtest site said it would run in Windows too.
I think you may have misuderstood what you read on the Memtest site because it says "For Windows Installation", but those instructions are for creating a bootable floppy from Windows.

"Since Memtest86 is a standalone program it does not require any operating system support for execution. It can be used with any PC regardless of what operating system, if any, is installed. The test image may be loaded from a floppy disk or may be loaded via LILO on Linux systems. Any Unix, Windows or DOS system may be used to create a boot floppy or bootable CD-ROM."
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Old 04-14-2007, 11:29 AM   #10 (permalink)
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Re: Dual Channel Help

So, regardless of how memtest works, any ideas on why I can't get dual mode?
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Old 04-14-2007, 12:17 PM   #11 (permalink)
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Re: Dual Channel Help

http://www.techsupportforum.com/hard...tem-specs.html

Follow the instuctions in the link above. The more info we have the easier it'll be for us to help you out.
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Old 04-15-2007, 06:46 AM   #12 (permalink)
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Re: Dual Channel Help

Otherwise, rma the memory and get a different dual channel set. Is your bios up to date?
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Old 04-15-2007, 04:30 PM   #13 (permalink)
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Re: Dual Channel Help

Motherboard – ASRock K8Upgrade1689, 754/939
CPU – AMD, Athlon 64, 939, 3700
RAM – AData, PC3200DDR 1GBx2
Video Card - Radeon 9550
Operating System - Windows XP Pro 64

Bios is up to date.
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Old 04-15-2007, 04:45 PM   #14 (permalink)
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Re: Dual Channel Help

Hello again, I'm just speculating here, but I'm not sure the board supports Dual Channel Memory. It's a socket 745 board (which didn't support dual channel) with an upgrade card, so this will take a little research.

I'll post back my findings, but so far I've found a couple other posts having the issue with this board.

Matt
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Old 04-15-2007, 05:51 PM   #15 (permalink)
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Re: Dual Channel Help

Quote:
Originally Posted by illuvial View Post
Its an ASRock K8Upgrade with 939 proc. Both sticks came in the same brand new pack as a dual channel kit (2G). I have double checked the jumpers and there are no settings specific to ram setup. There are 4 slots, 2 blue (side by side) and 2 black (side by side). If I put both sticks in the same color it won't post. It powers up and I can hear the HD spinning up.

If I split them, one in blue and one in black, it boots fine in single channel mode. I also tried setting the CAS to 3.

According to the manual, 4 1gig sticks are supported in DC mode.

Sorry, I should've reaquainted myself with this thread before making my last post.

You might try loosening up your timings, and if you have the option in bios, try bumping up the vdimm a little. The manual didn't show a Vdimm adjustment option, but the bios update may have opened it up.

Other than that the only reference to dual channel memory I found was in the FAQ section of ASRocks.

Question: I use K8 939 pin CPU. When I install two different sizes memory, 256 MB and 512 MB on blue DIMM slots of K8Combo-Z / 939A8X-M / K8Upgrade-1689, it only recognized 512 MB for total memory size. Why?(3/21/2005)

Answer:Due to the memory sizing code of K8 939 pin revision E CPU, it will auto run at dual channel mode. The two memory modules will be recognized as the same size for both DRAM (256MB + 256MB) to run dual channel mode. For optimal compatibility and reliability, it's recommended to install identical (the same brand, speed, size and chip type) DDR DIMM pair in the slots of same color.

It might just be compatibilty issue with the Adata ram and the ASrocks board. Sorry I couldn't help more.
Maybe one of the other techs can be provide you better assistance.

Matt
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Old 04-15-2007, 07:16 PM   #16 (permalink)
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Re: Dual Channel Help

What were the results of memtest?
I am very unfamilar with this board and with this socket 939 upgrade kit so don't really know what else to check
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Old 04-15-2007, 09:56 PM   #17 (permalink)
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Re: Dual Channel Help

Memtest=full pass, no errors.
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