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Printer Support Support Forum for printers: HP, Brother, Epson, Canon

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Old 04-05-2006, 10:59 AM   #1 (permalink)
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Join Date: Apr 2006
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OS: xp


hp laserjet 3300 won't scan

I loaded the software. Scan to button says, "not setup on pc". Start scan button says, " waiting for pc". Scan monitor window accessed from hp director goes nowhere with hour glass and then freezes
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Old 04-05-2006, 11:20 AM   #2 (permalink)
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welcome

check your device manager for any yellow alerts

control panel>system>hardware>device manager

in the view tab, check show hidden devices

if there are any conflicts.. uninstall it... and reinstall the software, then install the hardware
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