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03-10-2006, 03:36 PM
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#1 (permalink) |
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Registered User
Join Date: Mar 2006
Posts: 1
OS: WinXP
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Lex Optra S 1650, MarkVision 11: User unauthorized for this device
I just upgraded to version 11 of Markvision Professional, which I've been using to control my Lexmark Optra S 1650 printers remotely. Prior to the upgrade, I could access the Operator Panel via MarkVision. Now I get the following error: "User unauthorized for this device. User the Enter Device Password task to gain full access for this session."
I didn't set a password, though! Interestingly, I can access the Operator Panel of my other model printers: Lexmark T620 and T634. Emailing Lexmark from their support page resulted in a suggestion to reset the NVRAM. I did (and then reconfigured the network settings). This did not fix the problem. Has anyone else had this problem with MarkVision? What version are you using? Does anyone else here use MarkVision to connect to Lexmark Optra S 1650? Can you suggest a solution? |
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