Two HP printer issues

edlovereze · 11-05-2009, 07:27 PM

Ok so I had an HP printer but after awhile the computer told me that there was a cartridge error. I couldn't figure it out so I got another printer from my friend that I am borrowing. It is an HP psc 2170 series. Surely enough I plug it in and set it up and it gives me the cartridge error again. I have reinstalled the cartridges cleaned them, and tried anything i have found. Any ideas? Thanks!

Dogg · 11-06-2009, 04:36 PM

Is it the same model printer? Uninstall and reinstall the printer software and drivers using Add and Remove Programs, reboot, then reinstall.

masterjed · 11-08-2009, 03:21 PM

Can I have the printer model please?

edlovereze · 11-09-2009, 01:56 PM

One of my printers is an HP OSC 2175 all-in-one printer. The other is a different model but im not sure what exactly it is...

masterjed · 11-09-2009, 03:06 PM

1.On the front panel, press the Menu or Setup button (depending on the model).
2.Press the right arrow button (>) until Maintenance or Tools is displayed, and then press the OK or Enter button (depending on the model).
3.The Clean Print Cartridges message should display on the front panel. Press Enter or OK to begin the cartridge cleaning process.

11-05-2009, 07:27 PM	#1 (permalink)
edlovereze Registered User Join Date: May 2009 Posts: 18 OS: Vista Home Premium	Two HP printer issues Ok so I had an HP printer but after awhile the computer told me that there was a cartridge error. I couldn't figure it out so I got another printer from my friend that I am borrowing. It is an HP psc 2170 series. Surely enough I plug it in and set it up and it gives me the cartridge error again. I have reinstalled the cartridges cleaned them, and tried anything i have found. Any ideas? Thanks!

11-06-2009, 04:36 PM	#2 (permalink)
Dogg Tech Hardware Team Join Date: Apr 2009 Location: St Louis, MO Posts: 1,965 OS: XP sp3	Re: Two HP printer issues Is it the same model printer? Uninstall and reinstall the printer software and drivers using Add and Remove Programs, reboot, then reinstall. __________________ Google is your friend !

11-08-2009, 03:21 PM	#3 (permalink)
masterjed Hardware Tech Team Join Date: Jul 2009 Posts: 312 OS: XP	Re: Two HP printer issues Can I have the printer model please? __________________

11-09-2009, 01:56 PM	#4 (permalink)
edlovereze Registered User Join Date: May 2009 Posts: 18 OS: Vista Home Premium	Re: Two HP printer issues One of my printers is an HP OSC 2175 all-in-one printer. The other is a different model but im not sure what exactly it is...

11-09-2009, 03:06 PM	#5 (permalink)
masterjed Hardware Tech Team Join Date: Jul 2009 Posts: 312 OS: XP	Re: Two HP printer issues 1.On the front panel, press the Menu or Setup button (depending on the model). 2.Press the right arrow button (>) until Maintenance or Tools is displayed, and then press the OK or Enter button (depending on the model). 3.The Clean Print Cartridges message should display on the front panel. Press Enter or OK to begin the cartridge cleaning process. __________________