what is HP4515 DC unit?

olanmila · 11-03-2009, 11:52 AM

Our tech in LONDON OFFICE wants to replace the dc unit of hp4515.

What and where is the dc unit located in hp4515?

IT-Tech · 11-04-2009, 07:12 PM

Hi and welcome.

I am uncertain as to what he means by DC unit on this printer. There are a couple of DC related units in this product.

You have the following:

DC Controller Board
Drum Drive DC Motor

Which one is wanting to replace?

What symptoms does this printer have to replace the component in question?

Thank you very much!

olanmila · 11-05-2009, 09:11 AM

Thanks for answering. These are the symptom
HP4515 printer always jams when there is paper in tray 2. they can use tray 3 with no problem,but tray 2 will almost always cause a jam.
What they have done so far:
The engineer came on site today and performed the following steps.

1. Swapped the trays to make sure it was not a tray issue. We got the same error with the trays swapped round.

2. The engineer then tested the motor to make sure the tray was lifting. It appeared to be doing so.

3. Reset the device to factory settings. Problem still persisted.

4. Spoke to hp directly and they had not heard of it before but thought it could be the dc controller.

5. We also replaced all the rollers on tray 2.

I say replace the tray 2.

IT-Tech · 11-05-2009, 02:31 PM

Hi and thanks for the additional information.

When you say swapped trays are you saying that you replaced tray 2 and tested it?

If so, then it most likey is the DC Controller. According to the parts listing, the DC Controller runs about $265.00; however, that price doesn't specify whether or not a return part is required.

Thanks!

olanmila · 11-06-2009, 08:09 AM

Thank you for all the help. I am talking now to our vendor in LONDON if the printer is still on warranty. I doubt it coz it was purchased last AUGUST. Oh well Hakuna matata!!! Thanks again I really appreciate it. By the way this site ROCKS!!!! HAPPY FRIDAY!!!!

IT-Tech · 11-06-2009, 10:37 AM

You are very welcome! Good luck!

11-03-2009, 11:52 AM	#1 (permalink)
olanmila Registered User Join Date: Mar 2008 Posts: 3 OS: WIN XP SERVICE PACK 2	what is HP4515 DC unit? Our tech in LONDON OFFICE wants to replace the dc unit of hp4515. What and where is the dc unit located in hp4515?

11-04-2009, 07:12 PM	#2 (permalink)
IT-Tech Tech Hardware Team Join Date: Oct 2009 Location: Indiana Posts: 221 OS: All Microsoft Operating Systems My System	Re: what is HP4515 DC unit? Hi and welcome. I am uncertain as to what he means by DC unit on this printer. There are a couple of DC related units in this product. You have the following: DC Controller Board Drum Drive DC Motor Which one is wanting to replace? What symptoms does this printer have to replace the component in question? Thank you very much! __________________ - I remove all threads from my subscription after 4 days if they become stagnate. If you post in a stagnate thread and still need my help, please send me a PM so I can pick it back up.

11-05-2009, 09:11 AM	#3 (permalink)
olanmila Registered User Join Date: Mar 2008 Posts: 3 OS: WIN XP SERVICE PACK 2	Re: what is HP4515 DC unit? Thanks for answering. These are the symptom HP4515 printer always jams when there is paper in tray 2. they can use tray 3 with no problem,but tray 2 will almost always cause a jam. What they have done so far: The engineer came on site today and performed the following steps. 1. Swapped the trays to make sure it was not a tray issue. We got the same error with the trays swapped round. 2. The engineer then tested the motor to make sure the tray was lifting. It appeared to be doing so. 3. Reset the device to factory settings. Problem still persisted. 4. Spoke to hp directly and they had not heard of it before but thought it could be the dc controller. 5. We also replaced all the rollers on tray 2. I say replace the tray 2.

11-05-2009, 02:31 PM	#4 (permalink)
IT-Tech Tech Hardware Team Join Date: Oct 2009 Location: Indiana Posts: 221 OS: All Microsoft Operating Systems My System	Re: what is HP4515 DC unit? Hi and thanks for the additional information. When you say swapped trays are you saying that you replaced tray 2 and tested it? If so, then it most likey is the DC Controller. According to the parts listing, the DC Controller runs about $265.00; however, that price doesn't specify whether or not a return part is required. Thanks! __________________ - I remove all threads from my subscription after 4 days if they become stagnate. If you post in a stagnate thread and still need my help, please send me a PM so I can pick it back up.

11-06-2009, 08:09 AM	#5 (permalink)
olanmila Registered User Join Date: Mar 2008 Posts: 3 OS: WIN XP SERVICE PACK 2	Re: what is HP4515 DC unit? Thank you for all the help. I am talking now to our vendor in LONDON if the printer is still on warranty. I doubt it coz it was purchased last AUGUST. Oh well Hakuna matata!!! Thanks again I really appreciate it. By the way this site ROCKS!!!! HAPPY FRIDAY!!!!

11-06-2009, 10:37 AM	#6 (permalink)
IT-Tech Tech Hardware Team Join Date: Oct 2009 Location: Indiana Posts: 221 OS: All Microsoft Operating Systems My System	Re: what is HP4515 DC unit? You are very welcome! Good luck! __________________ - I remove all threads from my subscription after 4 days if they become stagnate. If you post in a stagnate thread and still need my help, please send me a PM so I can pick it back up.