Dell AIO 962

lonewolfpoet · 10-30-2009, 11:10 AM

Okay this problem just started today. My printer cartridges are fairly new and I have used them to print with no problems recently. Today I can't get my printer to print and I get "right cartridge incorrect" message. The right cartridge is the colour cartridge. I have taken it out and put it back in I have done this a couple of times with both cartridges and I have powered it off (even as far as disconnecting the power cord), but the problem persists. Can anyone help? This is sort of urgent as I have an assignment due, thanks.

Dogg · 10-31-2009, 11:33 AM

You could try a different cartridge.

bb_aes · 11-04-2009, 06:26 PM

I've got the exact same problem and I have tried three different color cartridges and always the same problem.

10-30-2009, 11:10 AM	#1 (permalink)
lonewolfpoet Registered User Join Date: Oct 2009 Posts: 1 OS: XP SP2	Dell AIO 962 Okay this problem just started today. My printer cartridges are fairly new and I have used them to print with no problems recently. Today I can't get my printer to print and I get "right cartridge incorrect" message. The right cartridge is the colour cartridge. I have taken it out and put it back in I have done this a couple of times with both cartridges and I have powered it off (even as far as disconnecting the power cord), but the problem persists. Can anyone help? This is sort of urgent as I have an assignment due, thanks.

10-31-2009, 11:33 AM	#2 (permalink)
Dogg Tech Hardware Team Join Date: Apr 2009 Location: St Louis, MO Posts: 1,965 OS: XP sp3	Re: Dell AIO 962 You could try a different cartridge. __________________ Google is your friend !

11-04-2009, 06:26 PM	#3 (permalink)
bb_aes Registered User Join Date: Nov 2009 Posts: 3 OS: Win XP	Re: Dell AIO 962 I've got the exact same problem and I have tried three different color cartridges and always the same problem.