Installation of HP 6980

charanjit · 10-11-2009, 05:41 PM

Hi. I have bought a HP 6980 printer which is wireless. I have got it for quite a long time now, maybe 4 years. And since I have bought it, I have never been able to resolve the printing issue. The printer is is wireless mode, and installed it different ways, but for some reason, the IP addres of the printer changes automatically. It is always on a different IP address, and when I select that one for the ports tab in the properties for printers, it works. But then for say, in a couple of days, the IP address will change again.
I have installed the printer with the software CD thats comes with it, through adding printers in the printing properties in the control panel, even with a help from a technician.

My question is why does it do that? What is the correct way to install this printer?

masterjed · 10-11-2009, 07:40 PM

You can also try to set the ip address of your printer as manual, so your printer wont jump into another ip address because obviously, your printer's ip address is set to automatic, you need to access EWS (embeded web server) by opening a internet browser and typing the ip address of the printer. You can set the ip address of the pinter there and set ip adress as manual then enter the ip address so it will assign a permanent ip address of the printer then restart your printer manually.

charanjit · 10-11-2009, 10:36 PM

Oh ya I just saw that today, and was wondering if I had to do that. SO just type what IP i want it to run at, and it will be there always? Ok I'll do that.

Another question, when typing in the ip address in the bar, it also asks for manual subnet mask and manual default gateway. What do I enter there?

william03 · 10-12-2009, 02:22 AM

Here is the link from the HP official website. http://h20000.www2.hp.com/bizsupport...ctID=c01812372

I also found other link that introduce the installation about HP Deskjet D2300 series. http://www.downloadatoz.com/driver/a...es-driver.html

masterjed · 10-12-2009, 04:27 PM

Subnet mask always uses 255.255.255.0 and the default gateway, you can find that information in your computer by going to Start/Run/ type "CMD" in the black prompt type "ipconfig" and you can find the default gateway.

charanjit · 10-12-2009, 07:21 PM

Ok got that figured out, what goes under "DNS Address Configuration". There are two slots, Manual Preferred DNS Server: and Manual Alternate DNS Server:

What do I type in there?

masterjed · 10-12-2009, 07:39 PM

You can ask that information from your ISP (Internet Service Provider). They have the information for your DNS.

charanjit · 10-12-2009, 09:37 PM

Oh I have to contact them for that? Can't find that online or somehow? If so ok, will do that.

masterjed · 10-12-2009, 10:12 PM

Yes since the DNS is only for you exclusively.

10-11-2009, 05:41 PM	#1 (permalink)
charanjit Registered User Join Date: Jan 2008 Posts: 32 OS: XP	Installation of HP 6980 Hi. I have bought a HP 6980 printer which is wireless. I have got it for quite a long time now, maybe 4 years. And since I have bought it, I have never been able to resolve the printing issue. The printer is is wireless mode, and installed it different ways, but for some reason, the IP addres of the printer changes automatically. It is always on a different IP address, and when I select that one for the ports tab in the properties for printers, it works. But then for say, in a couple of days, the IP address will change again. I have installed the printer with the software CD thats comes with it, through adding printers in the printing properties in the control panel, even with a help from a technician. My question is why does it do that? What is the correct way to install this printer?

10-11-2009, 07:40 PM	#2 (permalink)
masterjed Hardware Tech Team Join Date: Jul 2009 Posts: 317 OS: XP	Re: Installation of HP 6980 You can also try to set the ip address of your printer as manual, so your printer wont jump into another ip address because obviously, your printer's ip address is set to automatic, you need to access EWS (embeded web server) by opening a internet browser and typing the ip address of the printer. You can set the ip address of the pinter there and set ip adress as manual then enter the ip address so it will assign a permanent ip address of the printer then restart your printer manually. __________________

10-11-2009, 10:36 PM	#3 (permalink)
charanjit Registered User Join Date: Jan 2008 Posts: 32 OS: XP	Re: Installation of HP 6980 Oh ya I just saw that today, and was wondering if I had to do that. SO just type what IP i want it to run at, and it will be there always? Ok I'll do that. Another question, when typing in the ip address in the bar, it also asks for manual subnet mask and manual default gateway. What do I enter there? Last edited by charanjit; 10-11-2009 at 10:39 PM.

10-12-2009, 02:22 AM	#4 (permalink)
william03 Registered User Join Date: Oct 2009 Posts: 10 OS: xp	Re: Installation of HP 6980 Here is the link from the HP official website. http://h20000.www2.hp.com/bizsupport...ctID=c01812372 I also found other link that introduce the installation about HP Deskjet D2300 series. http://www.downloadatoz.com/driver/a...es-driver.html

10-12-2009, 04:27 PM	#5 (permalink)
masterjed Hardware Tech Team Join Date: Jul 2009 Posts: 317 OS: XP	Re: Installation of HP 6980 Subnet mask always uses 255.255.255.0 and the default gateway, you can find that information in your computer by going to Start/Run/ type "CMD" in the black prompt type "ipconfig" and you can find the default gateway. __________________

10-12-2009, 07:21 PM	#6 (permalink)
charanjit Registered User Join Date: Jan 2008 Posts: 32 OS: XP	Re: Installation of HP 6980 Ok got that figured out, what goes under "DNS Address Configuration". There are two slots, Manual Preferred DNS Server: and Manual Alternate DNS Server: What do I type in there?

10-12-2009, 07:39 PM	#7 (permalink)
masterjed Hardware Tech Team Join Date: Jul 2009 Posts: 317 OS: XP	Re: Installation of HP 6980 You can ask that information from your ISP (Internet Service Provider). They have the information for your DNS. __________________

10-12-2009, 09:37 PM	#8 (permalink)
charanjit Registered User Join Date: Jan 2008 Posts: 32 OS: XP	Re: Installation of HP 6980 Oh I have to contact them for that? Can't find that online or somehow? If so ok, will do that.

10-12-2009, 10:12 PM	#9 (permalink)
masterjed Hardware Tech Team Join Date: Jul 2009 Posts: 317 OS: XP	Re: Installation of HP 6980 Yes since the DNS is only for you exclusively. __________________