HP Printer driver keeps installing

paul honore · 10-11-2009, 04:23 AM

I get this whenever I unplug my HP photosmart C4385 and reinsert the USB cable again - the OS reinstalls the printer (requests the HP CD if it doesn't find one) and creates a new copy of the device in 'printers' - can I do anything to stop this? Device Manager shows no conflicts

Quote:

Originally Posted by whodat

welcome

first step is to check your device manager for yellow conflicts

if found, uninstall the device and reinstall

make sure there is only one of the devices list in the device manager of the same kind [ i am not talking about the other 2 printers ]

make sure the printer you are using is marked as the default printer

**CCT** · 10-11-2009, 05:56 AM

This thread; http://74.125.95.132/search?q=cache:...&ct=clnk&gl=ca contains this info;

'If you have already installed the printer to work with a USB cable, as I had back in July, it will list your " Photosmart C4380 series" printer. However, you can't just go with that one--you have to add one that says something like " Photosmart C4380 Series [F2C7C1]", and it will also say "Bonjour". I don't know WHY someone had to get fancy and call it Bonjour. It should just say wireless. Anyway, add that, and it will switch over to having this as your new default printer, which is what you want.'

Perhaps that is the issue?

masterjed · 10-11-2009, 04:09 PM

Please go to Start, RUN, type "services.msc". Please look for HP Device Discovery and stop that service, right click and choose Disable. That service is the one that lets you install again the printer whenever you restart or reconnect the printer.

paul honore · 10-12-2009, 04:58 AM

MasterJed is possibly a genius!

masterjed · 10-12-2009, 04:28 PM

Please let me know if the issue has been fixed so we can tag this thread as resolved. Thanks

10-11-2009, 05:56 AM	#2 (permalink)
CCT Helper Join Date: Mar 2009 Location: Canada Posts: 1,869 OS: XP SP3, XP Pro SP3, Vista Home Basic SP2	Re: HP printer drivers keep installing This thread; http://74.125.95.132/search?q=cache:...&ct=clnk&gl=ca contains this info; 'If you have already installed the printer to work with a USB cable, as I had back in July, it will list your " Photosmart C4380 series" printer. However, you can't just go with that one--you have to add one that says something like " Photosmart C4380 Series [F2C7C1]", and it will also say "Bonjour". I don't know WHY someone had to get fancy and call it Bonjour. It should just say wireless. Anyway, add that, and it will switch over to having this as your new default printer, which is what you want.' Perhaps that is the issue? __________________ ..... caveat utilitor

10-11-2009, 04:09 PM	#3 (permalink)
masterjed Hardware Tech Team Join Date: Jul 2009 Posts: 317 OS: XP	Re: HP Printer driver keeps installing Please go to Start, RUN, type "services.msc". Please look for HP Device Discovery and stop that service, right click and choose Disable. That service is the one that lets you install again the printer whenever you restart or reconnect the printer. __________________

10-12-2009, 04:58 AM	#4 (permalink)
paul honore Registered User Join Date: Oct 2009 Posts: 2 OS: Vista SP2	Re: HP Printer driver keeps installing MasterJed is possibly a genius!

10-12-2009, 04:28 PM	#5 (permalink)
masterjed Hardware Tech Team Join Date: Jul 2009 Posts: 317 OS: XP	Re: HP Printer driver keeps installing Please let me know if the issue has been fixed so we can tag this thread as resolved. Thanks __________________