HP 6110 and Publisher 2002

katymike · 10-07-2009, 12:18 PM

Hi not sure if this is an HP problem, a Publisher problem or something else!

I have a document created in Publisher 2002 containing photos and text. I have been working on it for a while and inserted the last photo I needed today then went to print it on the HP 6110. Everything printed fine apart from two photos which did not appear. Other photos were fine. All these photos are inside text boxes with coloured infill and all have the same settings, as do the text boxes, as far as I can ascertain.

I checked on print preview and all photos appeared as they should. i then printed out a copy on my HP 2200 (black and white) and everything printed perfectly - but of course I want a colour copy to take to Staples to reproduce.

I have no idea what is causing this. My PC is XP, we have had recently two new PCs installed which are on Vista, and the HP 6110 is a networked printer, but the host machine is a Vista machine. The HP 2200 is my office printer and is not networked.

I also put the document on a stick and uploaded it to another of our PCs which is not on our network and has its own stand alone printer, and it printed fine, but sadly this is also a black and white printer.

Any Ideas anyone has would be most welcome!

masterjed · 10-07-2009, 07:34 PM

Do you check on the properties of the printer? Please check it under Control Panel, Printers and Faxes, right click and go to printer preferences, check the settings there and make sure all settings are correct.

katymike · 10-08-2009, 02:58 AM

Well what properties settings would cause this? All photos printed out bar two.

masterjed · 10-09-2009, 03:11 PM

Can you print a document without any problem using other application like word or excel?

katymike · 10-10-2009, 07:43 AM

Yes I think so, but I will check on Monday. As I said the document is printing fine apart from two photos in it, but others are printing fine - weird.

masterjed · 10-11-2009, 04:03 PM

Yes that would be with the settings if you can print a photo alone and not with that particular document. Please check your cartridges as well. Hit me back when you already got the result.

10-07-2009, 12:18 PM	#1 (permalink)
katymike Registered User Join Date: Oct 2009 Posts: 5 OS: XP but 2 others on office network are Vista	HP 6110 and Publisher 2002 Hi not sure if this is an HP problem, a Publisher problem or something else! I have a document created in Publisher 2002 containing photos and text. I have been working on it for a while and inserted the last photo I needed today then went to print it on the HP 6110. Everything printed fine apart from two photos which did not appear. Other photos were fine. All these photos are inside text boxes with coloured infill and all have the same settings, as do the text boxes, as far as I can ascertain. I checked on print preview and all photos appeared as they should. i then printed out a copy on my HP 2200 (black and white) and everything printed perfectly - but of course I want a colour copy to take to Staples to reproduce. I have no idea what is causing this. My PC is XP, we have had recently two new PCs installed which are on Vista, and the HP 6110 is a networked printer, but the host machine is a Vista machine. The HP 2200 is my office printer and is not networked. I also put the document on a stick and uploaded it to another of our PCs which is not on our network and has its own stand alone printer, and it printed fine, but sadly this is also a black and white printer. Any Ideas anyone has would be most welcome!

10-07-2009, 07:34 PM	#2 (permalink)
masterjed Hardware Tech Team Join Date: Jul 2009 Posts: 326 OS: XP	Re: HP 6110 and Publisher 2002 Do you check on the properties of the printer? Please check it under Control Panel, Printers and Faxes, right click and go to printer preferences, check the settings there and make sure all settings are correct. __________________

10-08-2009, 02:58 AM	#3 (permalink)
katymike Registered User Join Date: Oct 2009 Posts: 5 OS: XP but 2 others on office network are Vista	Re: HP 6110 and Publisher 2002 Well what properties settings would cause this? All photos printed out bar two.

10-09-2009, 03:11 PM	#4 (permalink)
masterjed Hardware Tech Team Join Date: Jul 2009 Posts: 326 OS: XP	Re: HP 6110 and Publisher 2002 Can you print a document without any problem using other application like word or excel? __________________

10-10-2009, 07:43 AM	#5 (permalink)
katymike Registered User Join Date: Oct 2009 Posts: 5 OS: XP but 2 others on office network are Vista	Re: HP 6110 and Publisher 2002 Yes I think so, but I will check on Monday. As I said the document is printing fine apart from two photos in it, but others are printing fine - weird.

10-11-2009, 04:03 PM	#6 (permalink)
masterjed Hardware Tech Team Join Date: Jul 2009 Posts: 326 OS: XP	Re: HP 6110 and Publisher 2002 Yes that would be with the settings if you can print a photo alone and not with that particular document. Please check your cartridges as well. Hit me back when you already got the result. __________________