Canon MX310 issue

shobbs61 · 10-07-2009, 09:29 AM

Our printer keeps telling us to check black and coloe cartridges. We've changes with two new sets but keep getting the error. Printer has worked correctly until today

Dogg · 10-16-2009, 02:35 PM

If you're getting the error on both cartridges, I'd suspect a hardware issue. Aside from removing power for a short while, and the powering it back on, there isn't much you can do.

You can try contacting Canon about the error ( http://www.usa.canon.com/consumer/co...pportDetailAct ), but unless it's under warranty, it's likely cheaper to replace than have it serviced.

10-07-2009, 09:29 AM	#1 (permalink)
shobbs61 Registered User Join Date: Oct 2009 Posts: 1 OS: xp	Canon MX310 issue Our printer keeps telling us to check black and coloe cartridges. We've changes with two new sets but keep getting the error. Printer has worked correctly until today

10-16-2009, 02:35 PM	#2 (permalink)
Dogg Tech Hardware Team Join Date: Apr 2009 Location: St Louis, MO Posts: 2,085 OS: XP sp3	Re: Canon MX310 issue If you're getting the error on both cartridges, I'd suspect a hardware issue. Aside from removing power for a short while, and the powering it back on, there isn't much you can do. You can try contacting Canon about the error ( http://www.usa.canon.com/consumer/co...pportDetailAct ), but unless it's under warranty, it's likely cheaper to replace than have it serviced. __________________ Google is your friend !