HP psc 1610

hotfinger · 08-16-2009, 08:14 AM

I have a HP psc1610 all in one.
When I use copy on it, it comes out gray and black lines, even when I use it as a stand alone unit. But I can print ok with the computer.
I have fitted new cartridges.

masterjed · 08-17-2009, 12:18 AM

1.Press the Setup button.
2.Use the arrow keys to select Tools and then press the OK button.
3.Select Clean Print Cartridge and then press OK . The device prints a test page

hotfinger · 08-17-2009, 02:42 AM

Hi Maserjed, thanks for that but I have tried that, the problem is not with the printer but the scanner. It prints perfectly well. If i scan to copy a document it comes out
blank or should I say gray and black lines. I think the problem is in the scanning head?

masterjed · 08-18-2009, 04:49 PM

It may have been a problem with the scanning functionality of your printer since you cannot make a photocopy using the printer (standalone) perfectly. Try reloading the software and downloading the full feature driver of the printer if this can help. Other than that, if it has a problem with the printer mechanically. You need to call for the HP Customer Service if your printer is under warranty and get it replaced.

08-16-2009, 08:14 AM	#1 (permalink)
hotfinger Registered User Join Date: Aug 2009 Posts: 2 OS: windows xp	HP psc 1610 scanner problem I have a HP psc1610 all in one. When I use copy on it, it comes out gray and black lines, even when I use it as a stand alone unit. But I can print ok with the computer. I have fitted new cartridges. Last edited by hotfinger; 08-16-2009 at 08:42 AM. Reason: add more to title

08-17-2009, 12:18 AM	#2 (permalink)
masterjed Hardware Tech Team Join Date: Jul 2009 Posts: 317 OS: XP	Re: HP psc 1610 1.Press the Setup button. 2.Use the arrow keys to select Tools and then press the OK button. 3.Select Clean Print Cartridge and then press OK . The device prints a test page

08-17-2009, 02:42 AM	#3 (permalink)
hotfinger Registered User Join Date: Aug 2009 Posts: 2 OS: windows xp	Re: HP psc 1610 Hi Maserjed, thanks for that but I have tried that, the problem is not with the printer but the scanner. It prints perfectly well. If i scan to copy a document it comes out blank or should I say gray and black lines. I think the problem is in the scanning head?

08-18-2009, 04:49 PM	#4 (permalink)
masterjed Hardware Tech Team Join Date: Jul 2009 Posts: 317 OS: XP	Re: HP psc 1610 It may have been a problem with the scanning functionality of your printer since you cannot make a photocopy using the printer (standalone) perfectly. Try reloading the software and downloading the full feature driver of the printer if this can help. Other than that, if it has a problem with the printer mechanically. You need to call for the HP Customer Service if your printer is under warranty and get it replaced.