hp 5550 deskjet prints only partial page

msiedler · 08-05-2009, 07:27 PM

Only the top 1/3 my page prints when I am printing off the internet, i.e. google maps. The test page prints fine, as does a word document.

The other thing that happens is that there is horizontal white banding about every 1/4" or so in the part of the map that does print.

~~MichaelTech~~ · 08-06-2009, 01:35 PM

You need to select landscape for that. Banding could be a dirty print head.

masterjed · 08-07-2009, 04:47 PM

If test page and word document prints fine, then theres no problem with the printer. You just need to adjust the settings in your Internet Explorer's print or page setup. Please select the correct paper type and paper size. Make sure all of the settings are correct.

Riskyone101 · 08-09-2009, 08:51 PM

Hello and Welcome to TSF,

If none of the above solves the problem then proceed....

Go here for printer driver and software:
http://h10025.www1.hp.com/ewfrf/wc/s...&product=71896

Download:
Driver - HP Deskjet Full Feature Software and Driver
Application - HP Photosmart Essential Software for Photo Editing, Printing, and Sharing
Updates

1. Disconnect the printer from pc
2. Uninstall the printer driver and software from add/remove in control panel
clean disc, clean temp folders, and "Reboot pc"

1. Plug in power cord and turn printer on - do not connect the USB cable yet
2. Install driver and software
3. Connect the USB cable when the installation notifies you
4. After installation completes, reboot pc
5. Install updates if any are needed
6. reboot pc
7. Your done

Note: Check your ink levels after reinstalling the printer driver and software.

08-05-2009, 07:27 PM	#1 (permalink)
msiedler Registered User Join Date: Aug 2009 Posts: 1 OS: xp home edition	hp 5550 deskjet prints only partial page Only the top 1/3 my page prints when I am printing off the internet, i.e. google maps. The test page prints fine, as does a word document. The other thing that happens is that there is horizontal white banding about every 1/4" or so in the part of the map that does print.

08-06-2009, 01:35 PM	#2 (permalink)
~~MichaelTech~~ Troubled Join Date: Jul 2009 Location: Simi, Ca. Posts: 170 OS: XP Pro/Corporate	Re: hp 5550 deskjet prints only partial page You need to select landscape for that. Banding could be a dirty print head.

08-07-2009, 04:47 PM	#3 (permalink)
masterjed Hardware Tech Team Join Date: Jul 2009 Posts: 317 OS: XP	Re: hp 5550 deskjet prints only partial page If test page and word document prints fine, then theres no problem with the printer. You just need to adjust the settings in your Internet Explorer's print or page setup. Please select the correct paper type and paper size. Make sure all of the settings are correct.

08-09-2009, 08:51 PM	#4 (permalink)
Riskyone101 Tech Hardware Team Join Date: Oct 2008 Location: Chicago, IL. Posts: 3,697 OS: XP Pro SP3, MCE 2005 sp3, Vista Ultimate SP2, Windows 7 Ultimate My System	Re: hp 5550 deskjet prints only partial page Hello and Welcome to TSF, If none of the above solves the problem then proceed.... Go here for printer driver and software: http://h10025.www1.hp.com/ewfrf/wc/s...&product=71896 Download: Driver - HP Deskjet Full Feature Software and Driver Application - HP Photosmart Essential Software for Photo Editing, Printing, and Sharing Updates 1. Disconnect the printer from pc 2. Uninstall the printer driver and software from add/remove in control panel clean disc, clean temp folders, and "Reboot pc" 1. Plug in power cord and turn printer on - do not connect the USB cable yet 2. Install driver and software 3. Connect the USB cable when the installation notifies you 4. After installation completes, reboot pc 5. Install updates if any are needed 6. reboot pc 7. Your done Note: Check your ink levels after reinstalling the printer driver and software. __________________