|
|
|
|
|||||
|
|
|
|
|
|
|||
| Welcome
to Tech Support Forum home to more then 136,000 problems solved. Issues
have included: Spyware, Malware, Virus Issues, Windows, Microsoft,
Linux, Networking, Security, Hardware, and Gaming Getting your
problem solved is as easy as: 1. Registering for a free account 2. Asking your question 3. Receiving an answer Registered members: * See fewer ads. * And much more..
|
| Want to know how to post a question? click here | Having problems with spyware and pop-ups? First Steps |
|
|||||||
| Printer Support Support Forum for printers: HP, Brother, Epson, Canon |
 |
|
|
LinkBack | Thread Tools |
07-01-2009, 10:17 AM
|
#1 (permalink) |
|
Registered User
Join Date: Jul 2009
Posts: 1
OS: xp sp 2
|
HP officejet pro L7680. Won't print black
Anyone looking for a printer stay away from this one. Had it for a year and 1/2 and this is my 3rd one, now my warranty is over and HP is wiping their hands of me.
About 2 weeks ago my printer started printing all blacks a light gray. Nothing changed on the computer or the printer. I have tried every troubleshooting technique and just purchased a new ink cartridge with no resolution. I have cleaned printheads and cartridge heads. I have reset the printer, hooked it up to a different computer. Nothing helps The only issue that comes up is when I try to align the printer it says it failed to align. Please help me anyway you can Thanks |
|
     
|
| Important Information |
|
Join the #1 Tech Support Forum Today - It's Totally Free!
TechSupportForum.com is a leading support website for your computer needs. We offer free, friendly and personalized computer support. Why pay to have your computer fixed when you can do it for free. Join TechSupportforum.com Today - Click Here |
|
07-31-2009, 01:26 AM
|
#2 (permalink) |
|
Hardware Tech Team
Join Date: Jul 2009
Posts: 269
OS: XP
 |
Re: HP officejet pro L7680. Won't print black
Please remove the black cartridge and look for the expiry date, some retailer stores sells cartridges that are out of date. 2nd Please unplug the power cord while your printer is turned on. After unplugging the power cord, please press the # key and 6 while plugging back the power cord at the back of the printer. Wait until a black box appears on the printer before releasing the buttons and turn on the printer. Please choose the right language and country by following the instructions on the printer screen. Please let me know on whats the result.
|
|
|
|
|
07-31-2009, 09:50 PM
|
#3 (permalink) |
|
Tech Hardware Team
Join Date: Oct 2008
Location: Chicago, IL.
Posts: 3,675
OS: XP Pro SP3, MCE 2005 sp3, Vista Ultimate SP2, Windows 7 Ultimate
|
Re: HP officejet pro L7680. Won't print black
Hello and Welcome to TSF,
Go here for printer driver and software: http://h10025.www1.hp.com/ewfrf/wc/s...roduct=2512009 Download: HP Officejet Pro Full Feature Software And Driver Updates - both of them HP Officejet Pro Firmware 1. Disconnect printer from pc and turn it off 2. Uninstall driver and software in add/remove from control panel 3. Clean disc and temp folders, reboot pc 4. Turn on printer 5. Install driver and software 6. Connect the USB cable when told to by installation 7. After installation completes, reboot pc 8. Install HP Officejet Pro Firmware 9. Reboot pc 10 Install the 2 updates for the printer 11. Reboot pc 12. Your done
__________________
|
|
|
|
|
| Thread Tools | |
|
|
