HP 5000 paper feed problem

lannerman · 06-19-2009, 02:56 AM

I have recently installed the approved HP Maintenance Kit on my 10 year old HP5000 which has given excellent service over the years.

The fuser and various paper feed rollers have all been replaced.

The problem is that the 'flap' (don't know the correct title!) at the front of the machine which raises new paper to meet the entry rollers does not rise. As a result paper cannot feed and after a few seconds a 'jam' is reported.

I replaced (as part of the Maintenance Kit) the entry roller and the separation pad which all seem linked to the problem but I cannot see what is preventing the spring loaded plate from rising.

Help please, i have a small mountain of work piling up awaiting the printer!

Riskyone101 · 06-20-2009, 03:13 AM

Hello and Welcome to TSF,

HP5000? inkjet, pavilion, ect....

06-19-2009, 02:56 AM	#1 (permalink)
lannerman Registered User Join Date: Jun 2009 Posts: 1 OS: xp	HP 5000 paper feed problem I have recently installed the approved HP Maintenance Kit on my 10 year old HP5000 which has given excellent service over the years. The fuser and various paper feed rollers have all been replaced. The problem is that the 'flap' (don't know the correct title!) at the front of the machine which raises new paper to meet the entry rollers does not rise. As a result paper cannot feed and after a few seconds a 'jam' is reported. I replaced (as part of the Maintenance Kit) the entry roller and the separation pad which all seem linked to the problem but I cannot see what is preventing the spring loaded plate from rising. Help please, i have a small mountain of work piling up awaiting the printer!

06-20-2009, 03:13 AM	#2 (permalink)
Riskyone101 Tech Hardware Team Join Date: Oct 2008 Location: Chicago, IL. Posts: 3,677 OS: XP Pro SP3, MCE 2005 sp3, Vista Ultimate SP2, Windows 7 Ultimate My System	Re: HP 5000 paper feed problem Hello and Welcome to TSF, HP5000? inkjet, pavilion, ect.... __________________