HP 6310 All in One not printing

VPowell6 · 06-09-2009, 08:17 AM

I have a 6310 HP all in one. It is going through a Linksys router and a FIOS router as well. All of a sudden, it will not print. I checked all the cables and my husbands lap top (connected through the network) prints, but the PC printer will not work. When I try to even check the ink levels, it says there is no two way communication with the printer.

I do not have the original CD's anymore. Help?

Riskyone101 · 06-10-2009, 05:51 AM

Hello and Welcome to TSF,

Printer driver:
http://h10025.www1.hp.com/ewfrf/wc/s...roduct=1119598

1. turn off printer
2. Unplug the usb cable from printer to pc
3. uninstall the driver and software from add/remove in control panel
4. reboot pc
5. turn printer on
6. install driver and software
7. plug in the usb cable when asked to by the installation
3.

06-09-2009, 08:17 AM	#1 (permalink)
VPowell6 Registered User Join Date: Jun 2009 Posts: 1 OS: XP professional	HP 6310 All in One not printing I have a 6310 HP all in one. It is going through a Linksys router and a FIOS router as well. All of a sudden, it will not print. I checked all the cables and my husbands lap top (connected through the network) prints, but the PC printer will not work. When I try to even check the ink levels, it says there is no two way communication with the printer. I do not have the original CD's anymore. Help?

06-10-2009, 05:51 AM	#2 (permalink)
Riskyone101 Tech Hardware Team Join Date: Oct 2008 Location: Chicago, IL. Posts: 3,680 OS: XP Pro SP3, MCE 2005 sp3, Vista Ultimate SP2, Windows 7 Ultimate My System	Re: HP 6310 All in One not printing Hello and Welcome to TSF, Printer driver: http://h10025.www1.hp.com/ewfrf/wc/s...roduct=1119598 1. turn off printer 2. Unplug the usb cable from printer to pc 3. uninstall the driver and software from add/remove in control panel 4. reboot pc 5. turn printer on 6. install driver and software 7. plug in the usb cable when asked to by the installation 3. __________________