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Printer Support Support Forum for printers: HP, Brother, Epson, Canon

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Old 06-01-2009, 07:30 PM   #1 (permalink)
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cannon mx310 error 5100

my all-in-one mx310 printer/fax/copier makes a terrible sound and pulls the paper down way too far. then i get an error-check printer 5100 and the yellow light blinks alternatly with the green power light. I downloaded a program clled registry easy for free that scans for registry errors and then you have to pay to let them fix it!!! Any other suggestions?
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Old 06-04-2009, 11:32 AM   #2 (permalink)
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Re: cannon mx310 error 5100

If its making noise it is definately not a registry/software issue. I would believe it is a misfeeding/carriage/calibration issue. Actually i just checked on google and its a carriage error and you would be looking for something obstructing the way such as a piece of paper or a staple.
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Old 06-04-2009, 11:57 AM   #3 (permalink)
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Re: cannon mx310 error 5100

I second that, I have fixed a number of Canon Printers with this error, it is a jam in the cleaning mechanism in the carriage system, usually something is caught in there somewhere, or it jams for no good reason. If you can't find anything jamming it, try moving the print carriage over out of the way and moving the cleaning mechanism by hand a few times. I've unstuck most this way, sometimes they just need help to get going again.
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Old 07-13-2009, 02:03 PM   #4 (permalink)
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Re: cannon mx310 error 5100

I am looking at the inside and am not sure what the cleaning mechinism is. Could you show me a picture or diagram?
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