Epson DX7450

kenmar1 · 05-20-2009, 03:34 PM

My problem is that I can scan photos and print them but it won't scan to the computer. I get the message."An unspecified error occured while your pictures were being copied. (OX80210001)". Also when I print something a message comes up saying the document failed to print but yet it does print perfectly. I have uninstalled it and reinstalled without any success. Can anyone help please.

**godspeeed** · 05-20-2009, 04:22 PM

One thing I do in order to know if its a scanner software issue or a scanner driver issue is

(assuming that you are using the Windows OS)

Go to Start - Control Panel - Scanners

Double click on it and test scan, if the scan succeeds there is a very high chance that it is actually a problem with the scanner software, look on epsons website for any firmware updates / patches for the software.

If you are scanning from a device button (directly on the hardware, not from the windows) make sure that you have a firewall port exception for the device or else the OS might reject the request since its an inbound transmission.

Hope this helps a bit.

kenmar1 · 05-21-2009, 03:36 AM

Thanks for your help. I will try that later.

05-20-2009, 03:34 PM	#1 (permalink)
kenmar1 Registered User Join Date: May 2009 Posts: 2 OS: xp	Epson DX7450 My problem is that I can scan photos and print them but it won't scan to the computer. I get the message."An unspecified error occured while your pictures were being copied. (OX80210001)". Also when I print something a message comes up saying the document failed to print but yet it does print perfectly. I have uninstalled it and reinstalled without any success. Can anyone help please.

05-20-2009, 04:22 PM	#2 (permalink)
godspeeed I helped the forums. Join Date: Jun 2005 Location: Canada Posts: 298 OS: Win 7 RC	Re: Epson DX7450 One thing I do in order to know if its a scanner software issue or a scanner driver issue is (assuming that you are using the Windows OS) Go to Start - Control Panel - Scanners Double click on it and test scan, if the scan succeeds there is a very high chance that it is actually a problem with the scanner software, look on epsons website for any firmware updates / patches for the software. If you are scanning from a device button (directly on the hardware, not from the windows) make sure that you have a firewall port exception for the device or else the OS might reject the request since its an inbound transmission. Hope this helps a bit. __________________ Nietzsche: God is dead 1887 God: Nietzsche is dead 1900

05-21-2009, 03:36 AM	#3 (permalink)
kenmar1 Registered User Join Date: May 2009 Posts: 2 OS: xp	Re: Epson DX7450 Thanks for your help. I will try that later.