ribbons55

If this is in the wrong place, I apologize ahead of time.

We are trying to undo a really bad install of an HP J4680 all in one printer. We have tried uninstall on the CD, uninstall from downloaded software and uninstall via Add/Remove programs and they mess is still there!! After many, many attempts with really bad and sketchy advice from HP support, here is part of the solution they have offered. Since our confidence in them is now shaken, would someone mind having a look at these instructions and tell me if this is the appropriate way to edit the registry?



C. Windows Registry:
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Before modifying registry, take a backup of it.

1. Click Start and click on Run.
2. Type Regedit and from File menu, click on Export Registry.
3. Select "All" option for backing up every key ofregistry.
4. Give a destination file (say Regbackup) and save it on to the Desktop.
5. Now, click "+" beside HKEY_LOCAL_MACHINE\SYSTEM
6. Click "+" beside CurrentControlSet
7. Click "+" beside Control
8. Click "+" beside Print
9. Click "+" beside Environments
10. Click "+" beside Windows NT x86
11. Click "+" beside Drivers
12. Under this key, there will be the keys Version-2 and Version-3 (some may be absent, which is normal)
13. Click on each Version key to find contents in the right-window pane.
14. Delete all the sub-keys inside Version-2 and Version-3, but not these keys themselves.
15. From File menu, click exit.