PRINGER

:Setting up my brand new Canon Mp610 printer. After installing the print head and the inks (all gave a solid red light on), I get message 6502. The inks are all Canon originals and were supplied with the printer.
No amount of switching the printer off and on (as suggested on the screen) clears the problem. I have tried removing and reinserting the inks but with no change. Anybody got any ideas.

terrystubbs1

Sometimes the Canon printers which use PG-5BK/CL-8 colour cartridges with chips will give error mesaages like 6502 or other types of error meaasge to do with the cartridges, which has the orange light flashing and the printer will not work. Follow this procedure which quite often resets the printer and allows it to resume printing.

When error is indicated, turn power switch off so green light is extinguished.
Hi
After searching the internet many seem to come up with the following solution:

First hold down resume button and then hold down power button so both are held down at same time.

When green light comes on, continue holding down power button and let resume button go, then press resume button twice. Then let power button go.

Then press resume button four times, power button should be released before doing this.

Wait until printer settles down, if power is off, turn on. If power will not come on, remove power cord from back of printer, then wait 15 seconds before plugging back in again and turn power on. This normally solves the error problem - if not go through same procedure again.

Terry

ISZ

Of course, you are still under warranty. This should not happen with a new machine.
Call Canon tech support..You have 1 year of full tech support, and they will help you and test your machine over the phone. If there is a major problem, They will send a replacement.

kodi

Be careful not to do anything that may void your warranty.
ISZ has the right advice Contact Canon,it is a new printer and should work out of the box.