Canon LPB 3300 problem

Collyn · 07-16-2008, 01:44 AM

Am having major problem with re-installing the printer driver for a newish Canon LPB 3300.

Was working fine but then appeared to lose part of the driver software.

Have deleted the software using the Control Panel.

There is no trace of any remaining bits of driver software on the sytem.

When I attempt to re-install I get an error message

'The Installer is already in use'.

The local computer shop has re-installed the Win 2000 operating system, and tries three different new Canon driver disks but nothing will shift that error message - nor will the driver re-install.

I have two other identical printers and they run just fine on other computers. (The printer must be disconnected when installing the driver so assume it cannot be a printer or USB cable issue).

Would really appreciate help - am 2500 km from nearest major city and Canon agent (the local Canon agent says he does not know what is wrong).

I am generally familiar with computers as a user - but have no technical background in this area.
Collyn Rivers
Broome, W. Australia

ilyassss · 07-28-2009, 11:40 AM

i ve the same problem. where can i find the solution? sounds like he is also waiting for help

Riskyone101 · 07-29-2009, 12:40 PM

Hello and Welcome to TSF ilyassses,

You need to start your own thread.
Also list in your post: the correct Make and Model number of printer?

07-16-2008, 01:44 AM	#1 (permalink)
Collyn Registered User Join Date: Jul 2008 Location: North-west Australia Posts: 1 OS: Win 2000 SP2	Canon LPB 3300 problem Am having major problem with re-installing the printer driver for a newish Canon LPB 3300. Was working fine but then appeared to lose part of the driver software. Have deleted the software using the Control Panel. There is no trace of any remaining bits of driver software on the sytem. When I attempt to re-install I get an error message 'The Installer is already in use'. The local computer shop has re-installed the Win 2000 operating system, and tries three different new Canon driver disks but nothing will shift that error message - nor will the driver re-install. I have two other identical printers and they run just fine on other computers. (The printer must be disconnected when installing the driver so assume it cannot be a printer or USB cable issue). Would really appreciate help - am 2500 km from nearest major city and Canon agent (the local Canon agent says he does not know what is wrong). I am generally familiar with computers as a user - but have no technical background in this area. Collyn Rivers Broome, W. Australia

07-28-2009, 11:40 AM	#2 (permalink)
ilyassss Registered User Join Date: Jul 2009 Posts: 1 OS: xp	Re: Canon LPB 3300 problem i ve the same problem. where can i find the solution? sounds like he is also waiting for help

07-29-2009, 12:40 PM	#3 (permalink)
Riskyone101 Tech Hardware Team Join Date: Oct 2008 Location: Chicago, IL. Posts: 3,715 OS: XP Pro SP3, MCE 2005 sp3, Vista Ultimate SP2, Windows 7 Ultimate My System	Re: Canon LPB 3300 problem Hello and Welcome to TSF ilyassses, You need to start your own thread. Also list in your post: the correct Make and Model number of printer? __________________