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Printer Support Support Forum for printers: HP, Brother, Epson, Canon

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Old 07-04-2008, 02:43 PM   #1 (permalink)
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HP Officejet pro L7680 help please!

This is at my workplace by the way. I am trying to solve a scanner problem for a co-worker, I haven't had much HP scanner experience. Anyways when she goes to scan a document, it only scans 1/4 of it and then it cuts off the rest. What's going on? Is it a hardware or softwar issue? Please help. Thanks.
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Old 08-15-2008, 11:14 PM   #2 (permalink)
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Re: HP Officejet pro L7680 help please!

I can't solve the problem but can suggest a temp work around. I was getting the same problem just the other day when trying to scan directly to email. I ended up scanning using the HP Solution Center to get the full document. Good luck.
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