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Printer Support Support Forum for printers: HP, Brother, Epson, Canon

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Old 05-06-2008, 01:05 PM   #1 (permalink)
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Join Date: May 2008
Posts: 3
OS: XP


Red Faced HP Product Assistant

I need a big help!!! When I print using HP Officejet L7780 All-in-One printer insert "HP Product Assistant" disc message appear. If I hit cancel the same message appear again followed by "Market Research" disc message. I tried to install those file from the CD came with the printer. No luck... Initially the printer was working properly using wireless connection. One day power went out I guss. Since then the printer was unavailable. I think that I accidentally inserted Windodw Vista's CD instead of XP when I tried to reinstall the printer's software. Both disces are exactry same designe and color!!! Manual shows only two disces one for window os and other for Mac. This might be the problems as well, I guess. Now the printer is connected my wife's computer with USB cable and she can print. However the pop-ups are driving her crazy. Please help me...
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