Installing a USB printer with OEM vista

NMtech · 04-21-2008, 02:05 AM

Hi Guys I am new to this forum. I am having huge issues installing a Epson CX5500 on my computer.

I am currently operating vista 32 bit OEM. I have called Epson who told me I need to call windows. As I have OEM it was going to cost me $80.00 to fix the issue. The issue is I can not print. I go to control panel, printer click porperties, and ports. There are no USB ports listed. HOw do I add usb ports. I now hate windows vista and do nto recommend buying it

**blackduck30** · 04-21-2008, 02:24 AM

I know this may be a silly question but have you installed the vista drivers for your printer ?

NMtech · 04-21-2008, 03:13 AM

yes I have tried installing the drivers. I have tried installign the pritner 3 different ways

I have tried everything. I just need to know how to add usb ports.

I was told by epson i need usb printer support from microsoft. Mocrosoft told me I have no free tech support so it would cost $80.00. I do not want to give microsoft anymore of my hard earn cash. I think bill gates has enough

**blackduck30** · 04-21-2008, 03:22 AM

so you have plugged the printer into the rear USB ports on your computer and it is not recognized

NMtech · 04-21-2008, 03:29 AM

Hi blackduck

yes I have tried all 6 ports on the printer

**blackduck30** · 04-21-2008, 03:33 AM

Have you checked in the device manager to see if there are any yellow exclamation marks in the USB section or any exclamation marks for that matter

NMtech · 04-21-2008, 03:39 AM

I have got that on unknown device. the yellow warnign things. I click on update drivers and it will not update. tried updating off the disk supplied and downloading from epson. The problem is that with OEM vista you do not get usb printer ports. It looks like i can add aport but I am unsure how to add USB

I click control panel printer.
My printer is there eposn cx5500 i click on properties and ports there is no usb ports there it is currently selected on LPT1

**blackduck30** · 04-21-2008, 03:52 AM

have you try'd uninstalling the driver and epson software then shut down and plug the printer in, turn it on and reboot

NMtech · 04-21-2008, 03:59 AM

Yes I have tried that

**blackduck30** · 04-21-2008, 04:06 AM

Im still looking into this, have not come across this before

NMtech · 04-21-2008, 04:13 AM

Appreciate your help.

I think it sucks that you dont get any support from windows when you buy an OEMproduct. The guy told me that it was a typical problem. I wish they would put something up on there windows support.

**blackduck30** · 04-21-2008, 04:23 AM

Im still trying to find clear instructions on installing a "Virtual USB printer port"

**blackduck30** · 04-21-2008, 04:57 AM

This was the only thing I could really find and it is from Microsoft technet

Quote:

I too spend 3 days to find out how to add printer to vista pc.

After reading all these pages realized that, something is wrong with

USB Virtual Printer port. I didn't have USB001 port listed when I tried to

add local printer, actually I didn't have any ports listed. I checked registry, and sure enough I didn't have usb monitor.

In order to ports to be listed in add printer they have to be enabled in registry under HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors

All entries I needed were under AutorunsDisabled folder, it means for some reason they were disabled. So I recreated all the keys with all the values under

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors

folder. So, there were 3 keys under AutorunsDisabled folder(or key) I copied one by one manually all of them ( Local Port, Standard TCP/IP Port, USB Monitor). When creating new values make sure types are right. REG_SZ is string value, REG_DWORD is DWORD value.

OK I will describe how to create USB Moitor

click start, then "run" type regedit, hit enter Registry Editor will open up.

Make backup of you registry, then on left side drill down to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors

and check if you have "USB Monitor" key defined - If yes, you have different problem, this will not solve your problem. If not - right click on "Monitors" then click on new/key and name new key "USB Monitor" and then open this new key and on right side of the Registry editor under the (Default) right click select New - String Value this will create REG_SZ type value and name it "Driver" then double click to open it and in value data type "usbmon.dll"

Do the same thing to "Local Port" and "Standard TCP/IP Port" keys if you don't have them under Monitors key but you have them listed under AutorunsDisabled key. Then close registry editor, and restart, go to add printer/ local printer

NOW USB001 should be available

NMtech · 04-21-2008, 05:18 AM

Thanks Blackduck. That didnt work either... oh well

thanks again for your help

**blackduck30** · 04-21-2008, 05:54 AM

No problem,

Sorry I couldn't be of more help
someone else may have more suggestions

**kodi** · 04-21-2008, 01:08 PM

Go to Start/control panel/printers and if your printer is listed there right click on it and select properties then ports and create a new port

NMtech · 04-21-2008, 09:12 PM

Hi brian, I got that far but on the selection of ports none were USB!! any ideas of what to do from there!

cheers nmtech

04-21-2008, 02:05 AM	#1 (permalink)
NMtech Registered User Join Date: Apr 2008 Posts: 8 OS: vista	Installing a USB printer with OEM vista Hi Guys I am new to this forum. I am having huge issues installing a Epson CX5500 on my computer. I am currently operating vista 32 bit OEM. I have called Epson who told me I need to call windows. As I have OEM it was going to cost me $80.00 to fix the issue. The issue is I can not print. I go to control panel, printer click porperties, and ports. There are no USB ports listed. HOw do I add usb ports. I now hate windows vista and do nto recommend buying it

04-21-2008, 02:24 AM	#2 (permalink)
blackduck30 Moderator Join Date: Sep 2004 Location: Wollongong/Australia Posts: 4,227 OS: XP pro SP3/Vista Ultimate My System	Re: Installing a USB printer with OEM vista I know this may be a silly question but have you installed the vista drivers for your printer ? __________________ Blackduck30 Time is like money and milk, It's always running out Any Donations Help Keep TSF Free For All

04-21-2008, 03:13 AM	#3 (permalink)
NMtech Registered User Join Date: Apr 2008 Posts: 8 OS: vista	Re: Installing a USB printer with OEM vista yes I have tried installing the drivers. I have tried installign the pritner 3 different ways I have tried everything. I just need to know how to add usb ports. I was told by epson i need usb printer support from microsoft. Mocrosoft told me I have no free tech support so it would cost $80.00. I do not want to give microsoft anymore of my hard earn cash. I think bill gates has enough

04-21-2008, 03:22 AM	#4 (permalink)
blackduck30 Moderator Join Date: Sep 2004 Location: Wollongong/Australia Posts: 4,227 OS: XP pro SP3/Vista Ultimate My System	Re: Installing a USB printer with OEM vista so you have plugged the printer into the rear USB ports on your computer and it is not recognized __________________ Blackduck30 Time is like money and milk, It's always running out Any Donations Help Keep TSF Free For All

04-21-2008, 03:29 AM	#5 (permalink)
NMtech Registered User Join Date: Apr 2008 Posts: 8 OS: vista	Re: Installing a USB printer with OEM vista Hi blackduck yes I have tried all 6 ports on the printer

04-21-2008, 03:33 AM	#6 (permalink)
blackduck30 Moderator Join Date: Sep 2004 Location: Wollongong/Australia Posts: 4,227 OS: XP pro SP3/Vista Ultimate My System	Re: Installing a USB printer with OEM vista Have you checked in the device manager to see if there are any yellow exclamation marks in the USB section or any exclamation marks for that matter __________________ Blackduck30 Time is like money and milk, It's always running out Any Donations Help Keep TSF Free For All

04-21-2008, 03:39 AM	#7 (permalink)
NMtech Registered User Join Date: Apr 2008 Posts: 8 OS: vista	Re: Installing a USB printer with OEM vista I have got that on unknown device. the yellow warnign things. I click on update drivers and it will not update. tried updating off the disk supplied and downloading from epson. The problem is that with OEM vista you do not get usb printer ports. It looks like i can add aport but I am unsure how to add USB I click control panel printer. My printer is there eposn cx5500 i click on properties and ports there is no usb ports there it is currently selected on LPT1

04-21-2008, 03:52 AM	#8 (permalink)
blackduck30 Moderator Join Date: Sep 2004 Location: Wollongong/Australia Posts: 4,227 OS: XP pro SP3/Vista Ultimate My System	Re: Installing a USB printer with OEM vista have you try'd uninstalling the driver and epson software then shut down and plug the printer in, turn it on and reboot __________________ Blackduck30 Time is like money and milk, It's always running out Any Donations Help Keep TSF Free For All

04-21-2008, 03:59 AM	#9 (permalink)
NMtech Registered User Join Date: Apr 2008 Posts: 8 OS: vista	Re: Installing a USB printer with OEM vista Yes I have tried that

04-21-2008, 04:06 AM	#10 (permalink)
blackduck30 Moderator Join Date: Sep 2004 Location: Wollongong/Australia Posts: 4,227 OS: XP pro SP3/Vista Ultimate My System	Re: Installing a USB printer with OEM vista Im still looking into this, have not come across this before __________________ Blackduck30 Time is like money and milk, It's always running out Any Donations Help Keep TSF Free For All

04-21-2008, 04:13 AM	#11 (permalink)
NMtech Registered User Join Date: Apr 2008 Posts: 8 OS: vista	Re: Installing a USB printer with OEM vista Appreciate your help. I think it sucks that you dont get any support from windows when you buy an OEMproduct. The guy told me that it was a typical problem. I wish they would put something up on there windows support.

04-21-2008, 04:23 AM	#12 (permalink)
blackduck30 Moderator Join Date: Sep 2004 Location: Wollongong/Australia Posts: 4,227 OS: XP pro SP3/Vista Ultimate My System	Re: Installing a USB printer with OEM vista Im still trying to find clear instructions on installing a "Virtual USB printer port" __________________ Blackduck30 Time is like money and milk, It's always running out Any Donations Help Keep TSF Free For All

04-21-2008, 05:18 AM	#14 (permalink)
NMtech Registered User Join Date: Apr 2008 Posts: 8 OS: vista	Re: Installing a USB printer with OEM vista Thanks Blackduck. That didnt work either... oh well thanks again for your help

04-21-2008, 05:54 AM	#15 (permalink)
blackduck30 Moderator Join Date: Sep 2004 Location: Wollongong/Australia Posts: 4,227 OS: XP pro SP3/Vista Ultimate My System	Re: Installing a USB printer with OEM vista No problem, Sorry I couldn't be of more help someone else may have more suggestions __________________ Blackduck30 Time is like money and milk, It's always running out Any Donations Help Keep TSF Free For All

04-21-2008, 01:08 PM	#16 (permalink)
kodi Moderator Hardware Team Join Date: Jun 2004 Location: Sydney Australia Posts: 6,324 OS: Windows Vista Ultimate, XP Professional My System	Re: Installing a USB printer with OEM vista Go to Start/control panel/printers and if your printer is listed there right click on it and select properties then ports and create a new port __________________ Brian

04-21-2008, 09:12 PM	#17 (permalink)
NMtech Registered User Join Date: Apr 2008 Posts: 8 OS: vista	Re: Installing a USB printer with OEM vista Hi brian, I got that far but on the selection of ports none were USB!! any ideas of what to do from there! cheers nmtech