Can't delete print job

rgooding · 04-19-2008, 09:32 PM

I've tried repeatedly to delete a print job from the queue on my printer (HP Deskjet 1300) and it will not delete. Its status shows as "deleting" but has been saying this for days. I am also unable to print any other jobs due to this one being stuck in the queue. Any help would be greatly appreciated.

**TriggerFinger** · 04-19-2008, 09:36 PM

hi rgooding,

have you tried this one? http://support.microsoft.com/kb/946737

rgooding · 04-19-2008, 09:52 PM

I'm running Windows Vista. I've tried unplugging the printer. I've tried deleting by going to the control panel, opening the printer, and just deleting from there. This has always worked in the past, but for some reason has not with this print job.

I was trying to do something different with the print job when it messed up. It is a very basic printer, but I was trying print double-sided pages (feeding manually), but I could not get it to work correctly. I printed pages 1-3-5, but could not get it to print page 2-4 so I went in to try and cancel the print job. That is when it got stuck.

**TriggerFinger** · 04-19-2008, 11:00 PM

there are other methods in the document. i just do not know if the methods in the document can be applied to Vista.

i suggest for the meantime you try the other methods as well.

04-19-2008, 09:32 PM	#1 (permalink)
rgooding Registered User Join Date: Apr 2008 Posts: 2 OS: Windows Vista	Can't delete print job I've tried repeatedly to delete a print job from the queue on my printer (HP Deskjet 1300) and it will not delete. Its status shows as "deleting" but has been saying this for days. I am also unable to print any other jobs due to this one being stuck in the queue. Any help would be greatly appreciated.

04-19-2008, 09:36 PM	#2 (permalink)
TriggerFinger Mentor Hardware Team Join Date: Jan 2008 Location: LV, NV, USA Posts: 3,821 OS: DOS 6.0	Re: Can't delete print job hi rgooding, have you tried this one? http://support.microsoft.com/kb/946737 __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD list - ImgBurn - HDD Diagnostic Tools - Everest

04-19-2008, 09:52 PM	#3 (permalink)
rgooding Registered User Join Date: Apr 2008 Posts: 2 OS: Windows Vista	Re: Can't delete print job I'm running Windows Vista. I've tried unplugging the printer. I've tried deleting by going to the control panel, opening the printer, and just deleting from there. This has always worked in the past, but for some reason has not with this print job. I was trying to do something different with the print job when it messed up. It is a very basic printer, but I was trying print double-sided pages (feeding manually), but I could not get it to work correctly. I printed pages 1-3-5, but could not get it to print page 2-4 so I went in to try and cancel the print job. That is when it got stuck.

04-19-2008, 11:00 PM	#4 (permalink)
TriggerFinger Mentor Hardware Team Join Date: Jan 2008 Location: LV, NV, USA Posts: 3,821 OS: DOS 6.0	Re: Can't delete print job there are other methods in the document. i just do not know if the methods in the document can be applied to Vista. i suggest for the meantime you try the other methods as well. __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD list - ImgBurn - HDD Diagnostic Tools - Everest