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Old 03-07-2008, 09:21 AM   #1 (permalink)
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Brother HL-2030, Problem printing on Vista

Hi,

I'm having problems printing to my hl-2030 with windows vista.

First I tried to see if it was a problem with the printer, but we have another hl-2030 workinh in another pc with vista and it works great!

We switch the printers and the problem still remains... So, we cut out two problems: the printer not working and the printer compability with vista.

Now i went to the Event Viewer and i got this error everytime I try to print something:

"The document Test Page, from owner LBRamos, failed to print on printer Brother HL-2030. Try to print again or restart the printer spool.
Type of data: NT EMF 1.008. Size of the spool file in bytes: 196608. Number of bytes printed: 0. Total number of pages: 1. Number of pages printed: 0. Client Computer: \\LBRamos. Win32 error code returned by the print processor: 2. The system cannot find the specified file."

Anyone can help me on this? It seems that vista is blocking the file somehow...

Thanks
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Old 03-07-2008, 09:29 AM   #2 (permalink)
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Re: Brother HL-2030, Problem printing on Vista

check and see if the user has full access to the print spooler folder.
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Old 03-07-2008, 09:32 AM   #3 (permalink)
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Re: Brother HL-2030, Problem printing on Vista

Hi,

Thanks for your reply.

Yes, the user has access, it's the only user on the computer and I even tried to run things like notepad and print something from there...the problem remains
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Old 03-07-2008, 09:40 AM   #4 (permalink)
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Re: Brother HL-2030, Problem printing on Vista

did yo try a different cable? try right click the printer and try running as administrator.
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Old 03-07-2008, 09:57 AM   #5 (permalink)
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Re: Brother HL-2030, Problem printing on Vista

Yes i tried it but it doesn't work...

Any more ideas?
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Old 03-07-2008, 11:50 AM   #6 (permalink)
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Re: Brother HL-2030, Problem printing on Vista

my only other thought, is to completely uninstall the printer and reinstall.
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Old 03-08-2008, 04:55 AM   #7 (permalink)
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Re: Brother HL-2030, Problem printing on Vista

I have already uninstalled it and reinstalled, but it stays the same... It works for a day or something, and then i get the same error again...

:)
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