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Old 02-29-2008, 06:08 PM   #1 (permalink)
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Brother MFC-240-C, won't print Cyan no errors

My Brother MFC-240C, has just stopped printing Cyan.
I am recieving no errors, I have cleaned the printhead at least 10 times, and I have changed the cyan ink cartridge with a new one, even though it felt like it was not empty.
Any Ideas?
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Old 03-01-2008, 12:14 PM   #2 (permalink)
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Re: Brother MFC-240-C, won't print Cyan no errors

Are you using Brother ink?
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Old 03-02-2008, 06:44 PM   #3 (permalink)
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Re: Brother MFC-240-C, won't print Cyan no errors

Thanks for the response.
I am NOT using brother ink. I was hoping this was not the problem.

I have changed all of the colors, but not the black so far. only the cyan is acting up.

jim
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Old 03-05-2008, 05:45 PM   #4 (permalink)
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Re: Brother MFC-240-C, won't print Cyan no errors

I'm confused... Is is really that simple, I will need to use brother ink,
Do I need to clean something first?

thanks
jim
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Old 04-03-2009, 02:30 AM   #5 (permalink)
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Re: Brother MFC-240-C, won't print Cyan no errors

I am having the same problem with a MPC215C. no cyan, am using non brother ink and have swapped 2 new cartridges and cleaned head countless times, still looking for a solution
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Old 04-03-2009, 05:02 PM   #6 (permalink)
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Re: Brother MFC-240-C, won't print Cyan no errors

Heres what seemed to work for me:
1. I replaced the compatable cyan cartridge with a genuine brother. They are not the same. I have NOT changed the other colors, I am still running compatables.
2. I never turn the power off anymore. I believe this is the key, but I am not absolutely sure of this. However I have NOT had the problem since I did these 2 things.

I would appreciate knowing what you did to solve the problem, after you solve it.

Jim
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Old 04-07-2009, 05:21 PM   #7 (permalink)
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Re: Brother MFC-240-C, won't print Cyan no errors

Leaving the printer unplugged prevents it from doing the maintenance cleaning and will clog the heads over long periods of time. And that is even worst when using non-brother inks since they make the cleaning process less effective.
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