Canon Printer Problem

Brucey2008 · 02-23-2008, 04:31 PM

Hi all,

I recently purchased a Canon MP210 all in one printer.

As soon as I got it I followed all the instructions, put the ink cartridges in and paper and connected it up to my computer.

Instead of using the installation disc I downloaded the drivers from the canon website, I installed the drivers and switched on the printer, I then tried to print and got an error message saying "no communication" so I then went into the device manager and saw that the printer has an ! next to it. I then uninstalled the drivers and reinstalled them but still got the same error, I then tried using the CD, but still got the same error.

I am using windows vista home premium 64-bit.

Any ideas?

**jarod** · 02-23-2008, 05:35 PM

Hmm...did you select the right OS for the printer sofware which is windows 64bit

http://www.usa.canon.com/consumer/co...&modelid=15402

Are you sure your windows is 64bit in the first place. Right click under my computer and see under the general tab, whether or not is there anything that says it is 64bit. If it doesn't chances are it is 32bit instead

If you are sure software is right, try switching USB port

Brucey2008 · 02-23-2008, 05:48 PM

hi, thanks for replying

Yes, I selected windows 64 bit drivers and I'm certain Im using windows 64 bit, Ive tried it in a different USB port and get the same error. I just tried installing again just now and windows said this at the end of installation "this program may not have installed correctly" I then went into device manager and double clicked on the printer and it said "this device is not configured properly".

**Terrister** · 02-23-2008, 08:34 PM

Did you have another USB printer on this computer before the all in one?

Brucey2008 · 02-24-2008, 10:33 AM

Yes, I did, an EPSON Stylus D92 Series

macten · 02-24-2008, 04:54 PM

are you using motherboard usb ports or ports on a pci card you installed? Cannon recommends using only motherboard usb ports....

**Terrister** · 02-24-2008, 06:55 PM

Did you uninstall the Epson before loading the new printer software?

Ogbodu · 02-26-2008, 12:12 AM

maybe u should change the cable

02-23-2008, 04:31 PM	#1 (permalink)
Brucey2008 Registered User Join Date: Feb 2008 Posts: 5 OS: Windows Vista	Canon Printer Problem Hi all, I recently purchased a Canon MP210 all in one printer. As soon as I got it I followed all the instructions, put the ink cartridges in and paper and connected it up to my computer. Instead of using the installation disc I downloaded the drivers from the canon website, I installed the drivers and switched on the printer, I then tried to print and got an error message saying "no communication" so I then went into the device manager and saw that the printer has an ! next to it. I then uninstalled the drivers and reinstalled them but still got the same error, I then tried using the CD, but still got the same error. I am using windows vista home premium 64-bit. Any ideas?

02-23-2008, 05:35 PM	#2 (permalink)
jarod TSF Enthusiast Join Date: Oct 2007 Location: Malaysia, Klang Posts: 518 OS: Win XP service pack 2 My System	Re: Canon Printer Problem Hmm...did you select the right OS for the printer sofware which is windows 64bit http://www.usa.canon.com/consumer/co...&modelid=15402 Are you sure your windows is 64bit in the first place. Right click under my computer and see under the general tab, whether or not is there anything that says it is 64bit. If it doesn't chances are it is 32bit instead If you are sure software is right, try switching USB port

02-23-2008, 05:48 PM	#3 (permalink)
Brucey2008 Registered User Join Date: Feb 2008 Posts: 5 OS: Windows Vista	Re: Canon Printer Problem hi, thanks for replying Yes, I selected windows 64 bit drivers and I'm certain Im using windows 64 bit, Ive tried it in a different USB port and get the same error. I just tried installing again just now and windows said this at the end of installation "this program may not have installed correctly" I then went into device manager and double clicked on the printer and it said "this device is not configured properly".

02-23-2008, 08:34 PM	#4 (permalink)
Terrister Moderator Hardware Forum Join Date: Apr 2005 Location: West Georgia, USA Posts: 7,098 OS: Xp	Re: Canon Printer Problem Did you have another USB printer on this computer before the all in one? __________________

02-24-2008, 10:33 AM	#5 (permalink)
Brucey2008 Registered User Join Date: Feb 2008 Posts: 5 OS: Windows Vista	Re: Canon Printer Problem Yes, I did, an EPSON Stylus D92 Series

02-24-2008, 04:54 PM	#6 (permalink)
macten Registered User Join Date: Oct 2004 Posts: 239 OS: xp	Re: Canon Printer Problem are you using motherboard usb ports or ports on a pci card you installed? Cannon recommends using only motherboard usb ports....

02-24-2008, 06:55 PM	#7 (permalink)
Terrister Moderator Hardware Forum Join Date: Apr 2005 Location: West Georgia, USA Posts: 7,098 OS: Xp	Re: Canon Printer Problem Did you uninstall the Epson before loading the new printer software? __________________

02-26-2008, 12:12 AM	#8 (permalink)
Ogbodu Registered User Join Date: Dec 2007 Location: AFRICA Posts: 72 OS: windows vista home premium	Re: Canon Printer Problem maybe u should change the cable