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Printer Support Support Forum for printers: HP, Brother, Epson, Canon

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Old 12-27-2007, 08:41 PM   #1 (permalink)
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Join Date: Dec 2007
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OS: windows vista


computer and printer not communicating

Hi, I have a lexmark 1185 printer that I was using with my old computer. I hooked it up to my new dell laptop and they will not communicate with each other. I have updated the drivers. The printer will print a test page but will not print anything else. It sends it to the printer queque but no further I get a message telling me that the computer cannot communicate with the printer. I have checked cables, unplugged and plugged power cord and no use. Any help will be appreciated.

Last edited by macali_2003; 12-27-2007 at 08:42 PM.
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Old 12-28-2007, 11:50 PM   #2 (permalink)
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Re: computer and printer not communicating

I checked on the Lexmark site and cannot find any info re your printer being compatible with Vista!!!
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Old 01-23-2008, 05:10 PM   #3 (permalink)
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OS: Windows XP sp4, Susie 10.2, Slackware


Re: computer and printer not communicating

Try shutting down the firewall. This worked for me and I am now looking for the specific exceptions need to allow the printer to work.
PS For some reason the printer wants to connect to the internet, dont know why.
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