HP Photosmart C5280 Fatal Error

Larfin_Man · 12-24-2007, 03:30 PM

ok so my family got a HP Photosmart C5280 All-in-One and when i try to install the software it comes up with:

basically i did what the message said and went to the support section of the HP website and no help at all. then i googled "HP C5280 fatal error msi.scan" and no luck, i also tried shortening down the words in the search like "C5280 fatal error msi.scan" and "fatal error msi.scan" and no luck. so im hoping i can get some help from you guys.

Larfin_Man · 12-24-2007, 04:50 PM

ok so i thought i found the solution at the HP support section by getting the Patch they said would fix the "Error 1714" problem so i got it and used it and got this:

but i tried the software installation after that and still no success, exact same error message.

Larfin_Man · 12-24-2007, 10:55 PM

ok ok sorry to waste ur time seein as the problem was solved before u knew it exists haha but anyway i had to uninstall old HP software and then reinstall the printer software. i had to uninstall:
HP Image Zone
HP Photo
Imaging Software

SUCCESS! thanks for the help u were gonna provide!

12-24-2007, 03:30 PM	#1 (permalink)
Larfin_Man Registered User Join Date: Dec 2007 Posts: 3 OS: Windows XP Home	HP Photosmart C5280 Fatal Error ok so my family got a HP Photosmart C5280 All-in-One and when i try to install the software it comes up with: basically i did what the message said and went to the support section of the HP website and no help at all. then i googled "HP C5280 fatal error msi.scan" and no luck, i also tried shortening down the words in the search like "C5280 fatal error msi.scan" and "fatal error msi.scan" and no luck. so im hoping i can get some help from you guys.

12-24-2007, 04:50 PM	#2 (permalink)
Larfin_Man Registered User Join Date: Dec 2007 Posts: 3 OS: Windows XP Home	Re: HP Photosmart C5280 Fatal Error ok so i thought i found the solution at the HP support section by getting the Patch they said would fix the "Error 1714" problem so i got it and used it and got this: but i tried the software installation after that and still no success, exact same error message. __________________ I Thought What I'd Do Was I'd Pretend I Was One Of Those Deaf-Mutes, Or Should I?

12-24-2007, 10:55 PM	#3 (permalink)
Larfin_Man Registered User Join Date: Dec 2007 Posts: 3 OS: Windows XP Home	Re: HP Photosmart C5280 Fatal Error ok ok sorry to waste ur time seein as the problem was solved before u knew it exists haha but anyway i had to uninstall old HP software and then reinstall the printer software. i had to uninstall: HP Image Zone HP Photo Imaging Software SUCCESS! thanks for the help u were gonna provide! __________________ I Thought What I'd Do Was I'd Pretend I Was One Of Those Deaf-Mutes, Or Should I?