[SOLVED] HP Officejet 9110 Scanner Error Message

howard57 · 12-19-2007, 12:16 PM

My 9110 says scanner error and scanner not responding. If I power down and NVM reset it will work once. After that it will not copy or scan, only print docs from my computer. HP was of no help. Any ideas out there?
Is it new printer time?
Thanks,
Howard

Orkie · 01-02-2008, 08:00 PM

I have labored over this problem with a HP PSC 750 for a very long time and finally found the solution in this thread: http://forums11.itrc.hp.com/service/...threadId=61403
Take a look at the instructions by Jeffrey Conklin on Mar 30, 2006 and see if any of the concepts are of help with the 9110. As I recall, these units are similar. It worked for me. If you read more of that thread, you'll see the core problem is a heat issue and all the cleaning in the world won't fix it. There are lots of interim steps in the thread as well, so maybe one of them will work for yours. I wish you luck!

01-03-2008, 04:01 AM

Orkie's advice seems like it should work, please post back with if you tried the steps or tutorial given there.

howard57 · 01-03-2008, 09:16 AM

Quote:

Originally Posted by Orkie

I have labored over this problem with a HP PSC 750 for a very long time and finally found the solution in this thread: http://forums11.itrc.hp.com/service/...threadId=61403
Take a look at the instructions by Jeffrey Conklin on Mar 30, 2006 and see if any of the concepts are of help with the 9110. As I recall, these units are similar. It worked for me. If you read more of that thread, you'll see the core problem is a heat issue and all the cleaning in the world won't fix it. There are lots of interim steps in the thread as well, so maybe one of them will work for yours. I wish you luck!

howard57 · 01-03-2008, 09:17 AM

Thanks for the link. I will check it out.
Howard

howard57 · 01-03-2008, 05:29 PM

Quote:

Originally Posted by howard57

My 9110 says scanner error and scanner not responding. If I power down and NVM reset it will work once. After that it will not copy or scan, only print docs from my computer. HP was of no help. Any ideas out there?
Is it new printer time?
Thanks,
Howard

Thanks for the link. A couple of resets (many) and the problem left as strangely as it came.

howard57 · 01-03-2008, 05:30 PM

Thanks for the link Orkie. I did a reset several times and the problem stopped as quickly as it started. Happy New Year.
Howard

Orkie · 01-03-2008, 06:17 PM

Glad to hear it went away! Happy New Year.

12-19-2007, 12:16 PM	#1 (permalink)
howard57 Registered User Join Date: Dec 2007 Posts: 5 OS: xp	[SOLVED] HP Officejet 9110 Scanner Error Message My 9110 says scanner error and scanner not responding. If I power down and NVM reset it will work once. After that it will not copy or scan, only print docs from my computer. HP was of no help. Any ideas out there? Is it new printer time? Thanks, Howard Last edited by howard57; 12-19-2007 at 12:17 PM. Reason: add more to title

01-02-2008, 08:00 PM	#2 (permalink)
Orkie Registered User Join Date: Apr 2007 Posts: 10 OS: WinXP	Re: HP Officejet 9110 Scanner Error Message I have labored over this problem with a HP PSC 750 for a very long time and finally found the solution in this thread: http://forums11.itrc.hp.com/service/...threadId=61403 Take a look at the instructions by Jeffrey Conklin on Mar 30, 2006 and see if any of the concepts are of help with the 9110. As I recall, these units are similar. It worked for me. If you read more of that thread, you'll see the core problem is a heat issue and all the cleaning in the world won't fix it. There are lots of interim steps in the thread as well, so maybe one of them will work for yours. I wish you luck!

01-03-2008, 04:01 AM	#3 (permalink)
techpro5238 Guest Posts: n/a OS:	Re: HP Officejet 9110 Scanner Error Message Orkie's advice seems like it should work, please post back with if you tried the steps or tutorial given there.

01-03-2008, 09:17 AM	#5 (permalink)
howard57 Registered User Join Date: Dec 2007 Posts: 5 OS: xp	Re: HP Officejet 9110 Scanner Error Message Thanks for the link. I will check it out. Howard

01-03-2008, 05:30 PM	#7 (permalink)
howard57 Registered User Join Date: Dec 2007 Posts: 5 OS: xp	Re: HP Officejet 9110 Scanner Error Message Thanks for the link Orkie. I did a reset several times and the problem stopped as quickly as it started. Happy New Year. Howard

01-03-2008, 06:17 PM	#8 (permalink)
Orkie Registered User Join Date: Apr 2007 Posts: 10 OS: WinXP	Re: HP Officejet 9110 Scanner Error Message Glad to hear it went away! Happy New Year.