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Printer Support Support Forum for printers: HP, Brother, Epson, Canon

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Old 10-16-2007, 11:23 AM   #1 (permalink)
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Join Date: Oct 2007
Posts: 1
OS: xp


need help to install printer xp-pro sp2

hi experts,
i have HP printer HP desktop 3847 -USB printer and trying to install in my PC , windows xp pro SP2,

XP detect my printer when i connect USB port, other USB device working fine.
Problem : i install origianal printer driver half installation it gives error " specific files not found"
i tried to install from control panel "add printer and fax" there is ICON but doesn't give any effect on double click.
i tried through "add new hardwere "
there is all hardwere but printer is not listed.

now found that print spool service not installed. i copy some files from another good working xp and paste it in : root/system32/spool
i chack printer in antohter system it works fine - no problem in printer

i need to know which are files and which place i need to copy so driver and spooler service automatic add or start.
means i am looking patch for xp so it fix all types of printer installtion problem.

thanks
Neel
niljaviya is offline  
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