[SOLVED] Spooler Subsystem App problem.

bsnapper · 10-06-2007, 06:32 AM

Hi:
I have a stubborn problem which I can't fix having tried all sorts of solutions. I keep getting a message "Spooler Subsystem App has encountered a problem and needs to close". My HP laserjet printer wont work and I cant reinstall it. When I try it says it has encountered a serious problem. Ive tried:
Adaware, Spybot and deleting temp internet files.
Registy fixers - Regfix - Mantra and Regfix which found over 1300 errors which they say they fixed!
Microsoft solution no. 810894 which changes some registry entries and is supposed to be a solution.
My OS is Windows XP professional.
Does anyone have another solution please.
Thanks in anticipation

**dm01** · 10-06-2007, 02:45 PM

Do you have any other printers besides the HP?

Microsoft KB Article 324757 Rev. 5.3

Quote:

This issue may occur if a third-party printer driver or a third-party service that is installed prevents you from adding printers, or if the third-party printer driver or the third-party service affects the functionality of a newly installed printer.

For example, this issue may occur if the Lexmark print service (LexBce Server service) is installed and is running on your computer before you try to add another printer.

bsnapper · 10-07-2007, 10:18 AM

Thank you. This is the only printer I have connected to my computer. The computer is on a network with 2 other computers, one of which has a same model HP printer and the other a Dell printer but I never use the Dell or the computer it is attached to. What would a third party printer driver/service be? This printer has been installed for years with no problems and the message Spooler Subsystem App has caused a prolem and needs to close just came out of the blue. The only thing I have tried, unsuccessfly, to install lately is Dragon Natutally speaking voice recognition software.

**dm01** · 10-08-2007, 04:00 PM

http://support.microsoft.com/kb/324757

Start from Step Three. Read through the instructions before attempting anything, and post back here if you have any questions.

bsnapper · 10-09-2007, 04:51 AM

Thank you again dm01. I went through the steps and then when I switched off and on again the problems seem to have vanished. Whoopeee. :)

**dm01** · 10-09-2007, 03:56 PM

Happy to help.

Robert Gittins · 05-15-2009, 05:00 AM

Hello, I have the same problem and as well as throwing out my printer HP1200, it also creates an error for outlook and MS Internet Browser. Tried the reg clean ,.. didnt work .. tried system restore no luck . now it wont let me remove MS Enterprise to let me reload - Would also like to hear anyone with the answer!

Quote:

Originally Posted by bsnapper

Hi:
I have a stubborn problem which I can't fix having tried all sorts of solutions. I keep getting a message "Spooler Subsystem App has encountered a problem and needs to close". My HP laserjet printer wont work and I cant reinstall it. When I try it says it has encountered a serious problem. Ive tried:
Adaware, Spybot and deleting temp internet files.
Registy fixers - Regfix - Mantra and Regfix which found over 1300 errors which they say they fixed!
Microsoft solution no. 810894 which changes some registry entries and is supposed to be a solution.
My OS is Windows XP professional.
Does anyone have another solution please.
Thanks in anticipation

10-06-2007, 06:32 AM	#1 (permalink)
bsnapper Registered User Join Date: Oct 2007 Posts: 3 OS: windows xp professional	[SOLVED] Spooler Subsystem App problem. Hi: I have a stubborn problem which I can't fix having tried all sorts of solutions. I keep getting a message "Spooler Subsystem App has encountered a problem and needs to close". My HP laserjet printer wont work and I cant reinstall it. When I try it says it has encountered a serious problem. Ive tried: Adaware, Spybot and deleting temp internet files. Registy fixers - Regfix - Mantra and Regfix which found over 1300 errors which they say they fixed! Microsoft solution no. 810894 which changes some registry entries and is supposed to be a solution. My OS is Windows XP professional. Does anyone have another solution please. Thanks in anticipation

10-07-2007, 10:18 AM	#3 (permalink)
bsnapper Registered User Join Date: Oct 2007 Posts: 3 OS: windows xp professional	Re: Spooler Subsystem App problem. Thank you. This is the only printer I have connected to my computer. The computer is on a network with 2 other computers, one of which has a same model HP printer and the other a Dell printer but I never use the Dell or the computer it is attached to. What would a third party printer driver/service be? This printer has been installed for years with no problems and the message Spooler Subsystem App has caused a prolem and needs to close just came out of the blue. The only thing I have tried, unsuccessfly, to install lately is Dragon Natutally speaking voice recognition software.

10-08-2007, 04:00 PM	#4 (permalink)
dm01 Moderator: Design Join Date: Oct 2006 Location: Richmond, B.C.; Canada Posts: 1,431 OS: Windows XP [Version 5.1.2600] SP3 \| Ubuntu Jaunty Jackalope \| Windows 7 BETA My System	Re: Spooler Subsystem App problem. http://support.microsoft.com/kb/324757 Start from Step Three. Read through the instructions before attempting anything, and post back here if you have any questions. __________________ Validate your Markup Validate your CSS Notepad++ Please use [html], [php], and [code] when posting code or markup. I do not help by Private Message or e-mail. If for some reason I have over-looked a reply to a thread that I have previously replied to, then send me a message.

10-09-2007, 04:51 AM	#5 (permalink)
bsnapper Registered User Join Date: Oct 2007 Posts: 3 OS: windows xp professional	Re: Spooler Subsystem App problem. Thank you again dm01. I went through the steps and then when I switched off and on again the problems seem to have vanished. Whoopeee. :)

10-09-2007, 03:56 PM	#6 (permalink)
dm01 Moderator: Design Join Date: Oct 2006 Location: Richmond, B.C.; Canada Posts: 1,431 OS: Windows XP [Version 5.1.2600] SP3 \| Ubuntu Jaunty Jackalope \| Windows 7 BETA My System	Re: Spooler Subsystem App problem. Happy to help. __________________ Validate your Markup Validate your CSS Notepad++ Please use [html], [php], and [code] when posting code or markup. I do not help by Private Message or e-mail. If for some reason I have over-looked a reply to a thread that I have previously replied to, then send me a message.