HP 1012 printer

lesdh · 09-26-2007, 09:46 AM

I have a hp 1012 printer that will print from my laptop computer but not from my dest top. I am running windows xt the desktop. The error message I am getting is "out of paper". I have deleted and re installed the software & driver using the original disk and also off the internet.

Any Ideas?

**kinbard** · 09-26-2007, 09:55 AM

Hi and welcome,
Its a stupid question, but I've got to ask: is there paper in the printer? If so, is the printer hooked to the laptop or the desktop computer?

lesdh · 09-27-2007, 10:47 AM

I appreciate the help. What is confusing is that the printer will print when connected to thew laptop, but not when it is connected to the desktop. So the answer to your question is yes it does have paper and is hooked up to the desktop.

**kinbard** · 09-27-2007, 11:31 AM

Are you using the same driver as the one on the laptop? Also, did you share the printer (even though that should be affecting the laptop, not vice versus)? Are you just clicking on the print button, or are you going to file print, then choosing the printer? Microsoft has this thing called document image writer that print jobs will sometimes print to as default. Also, right click my computer, choose hardware, click device manager, click view, choose show hidden devices. Are there any exclamation or questions marks by printers?

lesdh · 09-27-2007, 02:29 PM

The laptop has the old driver from the original disc. The Desktop has had both a driver from the original disc loaded on to it and when that one did not work I downloaded the driver from hp's website. Still did not work. No question marks or exclamations by the installed printers. There is the check mark indicating the hp1012 is the default printer.

**kinbard** · 09-27-2007, 02:33 PM

When you say the error message is "out of paper", is this written on a lcd, or are you looking at a light?

lesdh · 09-27-2007, 05:26 PM

The message comes up on a window on the moniter and when I click on the printer file it also shws the message

**kinbard** · 09-28-2007, 09:07 AM

Click start, run, type services.msc
Is print spooler set to disabled? The thing throwing the wrench in the gears is the message out of paper. Is there more than on feed or tray to this printer?

lesdh · 09-28-2007, 04:46 PM

Thanks again. The printer spooler shows startup type set to automatic; This printer has just the paper tray and the feeder for individual sheets

**kinbard** · 10-01-2007, 08:09 AM

Even though you used it before, uninstall the drivers, then load only the driver from the cd. Lets see what happens this time.

09-26-2007, 09:46 AM	#1 (permalink)
lesdh Registered User Join Date: Sep 2007 Posts: 5 OS: windows xp	HP 1012 printer I have a hp 1012 printer that will print from my laptop computer but not from my dest top. I am running windows xt the desktop. The error message I am getting is "out of paper". I have deleted and re installed the software & driver using the original disk and also off the internet. Any Ideas?

09-26-2007, 09:55 AM	#2 (permalink)
kinbard TSF Enthusiast Join Date: Jun 2006 Location: Texas Posts: 3,459 OS: Experimenter	Re: HP 1012 printer Hi and welcome, Its a stupid question, but I've got to ask: is there paper in the printer? If so, is the printer hooked to the laptop or the desktop computer? __________________ Half viking, half pirate, stronger than both XP Repair Malware Removal Vista Repair Downgrade Vista

09-27-2007, 10:47 AM	#3 (permalink)
lesdh Registered User Join Date: Sep 2007 Posts: 5 OS: windows xp	Re: HP 1012 printer I appreciate the help. What is confusing is that the printer will print when connected to thew laptop, but not when it is connected to the desktop. So the answer to your question is yes it does have paper and is hooked up to the desktop.

09-27-2007, 11:31 AM	#4 (permalink)
kinbard TSF Enthusiast Join Date: Jun 2006 Location: Texas Posts: 3,459 OS: Experimenter	Re: HP 1012 printer Are you using the same driver as the one on the laptop? Also, did you share the printer (even though that should be affecting the laptop, not vice versus)? Are you just clicking on the print button, or are you going to file print, then choosing the printer? Microsoft has this thing called document image writer that print jobs will sometimes print to as default. Also, right click my computer, choose hardware, click device manager, click view, choose show hidden devices. Are there any exclamation or questions marks by printers? __________________ Half viking, half pirate, stronger than both XP Repair Malware Removal Vista Repair Downgrade Vista

09-27-2007, 02:29 PM	#5 (permalink)
lesdh Registered User Join Date: Sep 2007 Posts: 5 OS: windows xp	Re: HP 1012 printer The laptop has the old driver from the original disc. The Desktop has had both a driver from the original disc loaded on to it and when that one did not work I downloaded the driver from hp's website. Still did not work. No question marks or exclamations by the installed printers. There is the check mark indicating the hp1012 is the default printer.

09-27-2007, 02:33 PM	#6 (permalink)
kinbard TSF Enthusiast Join Date: Jun 2006 Location: Texas Posts: 3,459 OS: Experimenter	Re: HP 1012 printer When you say the error message is "out of paper", is this written on a lcd, or are you looking at a light? __________________ Half viking, half pirate, stronger than both XP Repair Malware Removal Vista Repair Downgrade Vista

09-27-2007, 05:26 PM	#7 (permalink)
lesdh Registered User Join Date: Sep 2007 Posts: 5 OS: windows xp	Re: HP 1012 printer The message comes up on a window on the moniter and when I click on the printer file it also shws the message

09-28-2007, 09:07 AM	#8 (permalink)
kinbard TSF Enthusiast Join Date: Jun 2006 Location: Texas Posts: 3,459 OS: Experimenter	Re: HP 1012 printer Click start, run, type services.msc Is print spooler set to disabled? The thing throwing the wrench in the gears is the message out of paper. Is there more than on feed or tray to this printer? __________________ Half viking, half pirate, stronger than both XP Repair Malware Removal Vista Repair Downgrade Vista

09-28-2007, 04:46 PM	#9 (permalink)
lesdh Registered User Join Date: Sep 2007 Posts: 5 OS: windows xp	Re: HP 1012 printer Thanks again. The printer spooler shows startup type set to automatic; This printer has just the paper tray and the feeder for individual sheets

10-01-2007, 08:09 AM	#10 (permalink)
kinbard TSF Enthusiast Join Date: Jun 2006 Location: Texas Posts: 3,459 OS: Experimenter	Re: HP 1012 printer Even though you used it before, uninstall the drivers, then load only the driver from the cd. Lets see what happens this time. __________________ Half viking, half pirate, stronger than both XP Repair Malware Removal Vista Repair Downgrade Vista