Brother MFC-5440 network issue

GDkitty · 09-21-2007, 08:09 AM

I have tried help through brother, but all their manuals have next to NOTHING for the network setup for this printer. And their tech support is useless as well due to the answers not being in the manual :P

I have it connected into a router, DLink wbr-1310. Printer is set to DHCP, and picks up 192.168.0.102 every time which is fine. I can ping it and get a full responce. I go to the computer, and install their software, setting it up to be run by network, which is see's the built in print server name.

Everything seems to go fine. With the brother software status monitor, it shows me the in levels, weither the lid is up, etc, so it is getting a signal ok from the unit itself.

But when i print, it shows up for a moment by the print icon on the computer as it should.. then it disapears. Which that should be normal as it sends it to the print server for the printer... problem is nothing ever prints.

Printer works fine when direct USB cable pluged in.

Trying to set this up for a person who just has a laptop (wirelessly) and the printer, trying to not have them have to go and plug the thing in every time.

bogdraggon · 09-22-2007, 05:49 PM

I had a similar problem with a Ricoh CL5000 printer
You could ping without a problem but when a print job was sent the network card in the printer would drop off the network would not respond to pings.
I traced the problem to a faulty network card and installed an axis print server to the printers usb port to get it working.

Have you checked to see if the spooler on the pc is still running.
Can you ping with a -t option and send a print job see if the network card is still responding
Have you tried setting the laptop on the network (wired) to see if the wireless link is the problem

GDkitty · 09-25-2007, 06:37 AM

She still has an old desktop as well, tried plugging that into the router directly and still the same thing.

09-21-2007, 08:09 AM	#1 (permalink)
GDkitty Registered User Join Date: Sep 2007 Location: Toronto Posts: 76 OS: XP/Vista My System	Brother MFC-5440 network issue I have tried help through brother, but all their manuals have next to NOTHING for the network setup for this printer. And their tech support is useless as well due to the answers not being in the manual :P I have it connected into a router, DLink wbr-1310. Printer is set to DHCP, and picks up 192.168.0.102 every time which is fine. I can ping it and get a full responce. I go to the computer, and install their software, setting it up to be run by network, which is see's the built in print server name. Everything seems to go fine. With the brother software status monitor, it shows me the in levels, weither the lid is up, etc, so it is getting a signal ok from the unit itself. But when i print, it shows up for a moment by the print icon on the computer as it should.. then it disapears. Which that should be normal as it sends it to the print server for the printer... problem is nothing ever prints. Printer works fine when direct USB cable pluged in. Trying to set this up for a person who just has a laptop (wirelessly) and the printer, trying to not have them have to go and plug the thing in every time. __________________ ~Mitch "GDkitty" Sgt. Johnson: "Now listen up! Back in my day, we didn't have fancy tanks! We had sticks. Two stick and a rock for the entire platoon! And we had to share the rock! You should consider yourself very lucky marines!" (Halo 2)

09-22-2007, 05:49 PM	#2 (permalink)
bogdraggon Registered User Join Date: Jul 2007 Posts: 43 OS: linux	Re: Brother MFC-5440 network issue I had a similar problem with a Ricoh CL5000 printer You could ping without a problem but when a print job was sent the network card in the printer would drop off the network would not respond to pings. I traced the problem to a faulty network card and installed an axis print server to the printers usb port to get it working. Have you checked to see if the spooler on the pc is still running. Can you ping with a -t option and send a print job see if the network card is still responding Have you tried setting the laptop on the network (wired) to see if the wireless link is the problem

09-25-2007, 06:37 AM	#3 (permalink)
GDkitty Registered User Join Date: Sep 2007 Location: Toronto Posts: 76 OS: XP/Vista My System	Re: Brother MFC-5440 network issue She still has an old desktop as well, tried plugging that into the router directly and still the same thing. __________________ ~Mitch "GDkitty" Sgt. Johnson: "Now listen up! Back in my day, we didn't have fancy tanks! We had sticks. Two stick and a rock for the entire platoon! And we had to share the rock! You should consider yourself very lucky marines!" (Halo 2)