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Printer Support Support Forum for printers: HP, Brother, Epson, Canon

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Old 09-20-2007, 07:37 PM   #1 (permalink)
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OS: Windows Vista


HP 1200 Series Printer

My HP PSC 1210v doesn't work with my new Toshiba Laptop which runs Windows Vista. When I installed the printer, I get a message that the spooler is not running. Where do I find the spooler?
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Old 09-21-2007, 06:30 AM   #2 (permalink)
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Re: HP 1200 Series Printer

Welcome to TSF

Try typing services.msc in the Run Box.
You will be able to check that your Spooler Service is set to Automatic and is running.

If it is, we'll need to check your printer's software settings.
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Old 09-21-2007, 11:27 AM   #3 (permalink)
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Re: HP 1200 Series Printer

Thanks so much for the information. I have determined that the spooler is set to automatic. I am using a HP PSC 1200 printer. When I checked with HP, I ran a check of my computer, and it said my printer is compatible with Windows Vista. However, after installation, the printer will not work. I don't know what to do next. Thanks again.
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Old 09-21-2007, 05:59 PM   #4 (permalink)
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Re: HP 1200 Series Printer

I cannot find a bona-fide Vista driver for PSC 1200 at HP.
There is some babble about an "on-board" printer driver in Vista but with these you seldom get full functionality with a multi-function printer.

It may be possible to get some basic printing functionality with that generic driver but it will take some tinkering and you probably won't be happy with the results.

If I were in your situation, I would be thinking about a new printer with a proven Vista track record...like a Canon MP600 or iP4300
Unless you are a very low volume printer user, avoid the tri-color carts.
Too expensive to operate in higher volume.
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Old 09-22-2007, 12:06 AM   #5 (permalink)
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Re: HP 1200 Series Printer

Thank you again. I was hoping not to buy a new printer as I have been very happy with my little HP PSC 1200 Series. I guess I should have inquired about it before buying my new computer. Your input has been invaluable though.
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Old 09-22-2007, 01:55 AM   #6 (permalink)
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Re: HP 1200 Series Printer

Hi, me again. Just wanted to let you know I contacted HP through their Live Chat feature and they talked me through the problem and my printer is now working. Somehow Windows Vista did not properly install a driver, so we had to uninstall the printer and then reinstall. Crises is over. Can't thank you enough for your efforts on my behalf.
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Old 08-27-2009, 12:59 AM   #7 (permalink)
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Grin Re: HP 1200 Series Printer

Hi there to those that have a HP 1200 series printer,and are running Vista.I to had the same problem with mine and could'nt get the printer to scan,but have found a simple soluton,first go to paint,then hit file at top left of screen,then go to" from scanner to camera",then select your printer and bingo it's all done,and buy the way don't forget to save what you have scanned,you will find that in my pictures.Hope this helps you guys out there.Cheers Peter.
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