Mark6b

Just 5 PCs will not allow drivers for higher end printers (HP5500, HP4730, Canon 2880, Canon 8070) to copy into the system32 direectory.


I just cut and pasted from an email I sent so I would not have to type it all over again -

"The problem that is affecting Monika’s PC is a rare and very strange problem. It has only occurred 3 times over the period of 1 year before it hit Monika’s PC yesterday. There are really no similarities between her PC and the other 3 and the other 3 were completely different from each other. It has occurred on (so far) 4 different types of printers from 2 different manufacturers. It has occurred on Windows XP Service Packs 1 and 2 and on 4 different models of PCs and on Windows Server 2000 and 2003. Direct IP printing has not worked. All 4 of the affected people work in different departments on different floors and Monika’s is the first to have had the printer previously installed and working. I spent a lot of time dealing with Microsoft, Canon and HP and trying their suggestions for fixing this and I got nowhere. The problem must be on the individual PC because the only common denominator is that the system will not allow the print drivers to copy to the \system32 directory.



Since I was spending a lot of time trying to resolve the problem and the users needed the new printers and were getting interrupted doing their work, it became necessary to simply replace the PC or operating system to get it fixed ASAP. Each of these users either needed a new PC or SP2 loaded anyway. Monika’s PC is a unique and complex system, replacement is just not an option at this point. I have found another PC that I can use for trouble-shooting but this will not occur until Monday. I’m hoping a repair or replacement of the OS will fix this. It is not a profile problem"

A replacement of OS did not work.

Has anybody seen this before?

jflan

I would take the problem box out of the network and try it with a fresh driver in an isolated condition.
If that works, then perhaps it's a network issue.