HP psc 2210 Problem

fuzzface · 06-10-2007, 03:41 PM

I keep getting an error message "Remove and check cartridge" and I can't clear it. The cartridges are both relatively new and the unit had been working properly with these cartridges. They are HP, not off brands. But taking them out and re-installing them won't clear the error. I don't want to have to buy new cartridges, since there is nothing wrong with them.

jflan · 06-10-2007, 06:41 PM

Welcome to TSF

Could be one of several things with that printer...
Try holding down "Options" key, then press "Copy" key and see if that clears it.

fuzzface · 06-12-2007, 07:12 PM

Thanks for the suggestion. I tried it, but no luck. After much fiddling around,I was able to override the error by going to the HP Director controls and printing my (black and white) image as a "color" picture. That told me it was the black cartridge that was being rejected, so I finally had to just give up and buy a new one, although there was no obvious problem with the old one. I had tried cleaning it, and it had just been used a day or two earlier and was not low on ink or clogged!

06-10-2007, 03:41 PM	#1 (permalink)
fuzzface Registered User Join Date: Jun 2007 Posts: 2 OS: XP	HP psc 2210 Problem I keep getting an error message "Remove and check cartridge" and I can't clear it. The cartridges are both relatively new and the unit had been working properly with these cartridges. They are HP, not off brands. But taking them out and re-installing them won't clear the error. I don't want to have to buy new cartridges, since there is nothing wrong with them.

06-10-2007, 06:41 PM	#2 (permalink)
jflan Registered User Join Date: May 2005 Location: Vancouver, WA Posts: 935 OS: XP/Puppy 2.14	Re: HP psc 2210 Problem Welcome to TSF Could be one of several things with that printer... Try holding down "Options" key, then press "Copy" key and see if that clears it. Last edited by jflan; 06-10-2007 at 06:43 PM.

06-12-2007, 07:12 PM	#3 (permalink)
fuzzface Registered User Join Date: Jun 2007 Posts: 2 OS: XP	Re: HP psc 2210 Problem Thanks for the suggestion. I tried it, but no luck. After much fiddling around,I was able to override the error by going to the HP Director controls and printing my (black and white) image as a "color" picture. That told me it was the black cartridge that was being rejected, so I finally had to just give up and buy a new one, although there was no obvious problem with the old one. I had tried cleaning it, and it had just been used a day or two earlier and was not low on ink or clogged!