(Resolved) Problem with New Printer

simon_hrdng · 06-01-2007, 09:12 AM

Ive only just bought a new PC which comes with Windows Vista. With it i got a new printer (Dell Color Printer 725) It's all set up but when i try to print anything it comes up with a message saying

'Communication Not Available'

Ive ensured its on, disconnected and connected and checked firewall and restarted the computer. What else can i do?

Please help me.

**nickster_uk** · 06-01-2007, 09:36 AM

Hi Simon,

if you go to Start -> Printers, it is set as the default printer?

simon_hrdng · 06-01-2007, 09:37 AM

yes it is set as the default printer

Codeman0013 · 06-01-2007, 10:00 AM

Have you tried reinstalling the printer? Sometimes it could be as simple as a faulty install from a missing file or misplaced file by windows. Try reinsttalling it and checking in the device manager to ensure it shows up. Also make sure before you do that that its set to print to usb sometimes windows gets goofy and installs in the wrong output like lpt or even a virtual drive...

**nickster_uk** · 06-01-2007, 10:00 AM

Is it connected to your PC via USB?

**nickster_uk** · 06-01-2007, 10:02 AM

http://support.dell.com/support/topi...954&l=en&s=dfh

simon_hrdng · 06-01-2007, 11:09 AM

I could try them steps, but to me that page seems like its aimed more towards those who updated to Vista. I didn't update it. It was already installed on a brand new machine.

simon_hrdng · 06-02-2007, 03:17 AM

yes it is connected via an usb lead

simon_hrdng · 06-03-2007, 04:53 PM

Ok. I've fixed it now. It decided to work after i reinstalled it again. I would lock this, but i don't know how. I'm sure someone will.

06-01-2007, 09:12 AM	#1 (permalink)
simon_hrdng Registered User Join Date: May 2007 Posts: 44 OS: XP	(Resolved) Problem with New Printer Ive only just bought a new PC which comes with Windows Vista. With it i got a new printer (Dell Color Printer 725) It's all set up but when i try to print anything it comes up with a message saying 'Communication Not Available' Ive ensured its on, disconnected and connected and checked firewall and restarted the computer. What else can i do? Please help me.

06-01-2007, 09:36 AM	#2 (permalink)
nickster_uk Moderator, Microsoft Support, Happy to support TSF! Join Date: Feb 2005 Location: United Kingdom Posts: 7,043 OS: XP Pro SP3, Windows 7 Ultimate, Ubuntu v8.04 My System	Re: Problem with New Printer Hi Simon, if you go to Start -> Printers, it is set as the default printer? __________________ My system: ASUS P5K-E WiFi \| Intel Core 2 Duo E6600 Conroe 2.4GHz (OC 3.60GHz) \| 4GB Corsair DDR2 XMS2-6400C4 RAM (4-4-4-12) \| PowerColor ATI Radeon HD 3850 Pro Xtreme 512MB GDDR3 GPU \| Maxtor DiamondMax 22 500GB, Maxtor DiamondMax 23 500GB & 2xMaxtor DiamondMax 21 250GB SATA HDDs \| Thermaltake CL-P0114 Heatsink + 6 LED Case Fans \| Corsair HX620W Modular PSU \| Enermax Black Knight (CS-527) Case \| Pioneer DVR-216 SATA 20x20 DVD±RW In a world without walls or fences - who needs Windows and Gates?

06-01-2007, 09:37 AM	#3 (permalink)
simon_hrdng Registered User Join Date: May 2007 Posts: 44 OS: XP	Re: Problem with New Printer yes it is set as the default printer

06-01-2007, 10:00 AM	#4 (permalink)
Codeman0013 Registered User Join Date: May 2007 Location: Decatur Illinois Posts: 257 OS: Windows 7 My System	Re: Problem with New Printer Have you tried reinstalling the printer? Sometimes it could be as simple as a faulty install from a missing file or misplaced file by windows. Try reinsttalling it and checking in the device manager to ensure it shows up. Also make sure before you do that that its set to print to usb sometimes windows gets goofy and installs in the wrong output like lpt or even a virtual drive...

06-01-2007, 10:00 AM	#5 (permalink)
nickster_uk Moderator, Microsoft Support, Happy to support TSF! Join Date: Feb 2005 Location: United Kingdom Posts: 7,043 OS: XP Pro SP3, Windows 7 Ultimate, Ubuntu v8.04 My System	Re: Problem with New Printer Is it connected to your PC via USB? __________________ My system: ASUS P5K-E WiFi \| Intel Core 2 Duo E6600 Conroe 2.4GHz (OC 3.60GHz) \| 4GB Corsair DDR2 XMS2-6400C4 RAM (4-4-4-12) \| PowerColor ATI Radeon HD 3850 Pro Xtreme 512MB GDDR3 GPU \| Maxtor DiamondMax 22 500GB, Maxtor DiamondMax 23 500GB & 2xMaxtor DiamondMax 21 250GB SATA HDDs \| Thermaltake CL-P0114 Heatsink + 6 LED Case Fans \| Corsair HX620W Modular PSU \| Enermax Black Knight (CS-527) Case \| Pioneer DVR-216 SATA 20x20 DVD±RW In a world without walls or fences - who needs Windows and Gates?

06-01-2007, 10:02 AM	#6 (permalink)
nickster_uk Moderator, Microsoft Support, Happy to support TSF! Join Date: Feb 2005 Location: United Kingdom Posts: 7,043 OS: XP Pro SP3, Windows 7 Ultimate, Ubuntu v8.04 My System	Re: Problem with New Printer http://support.dell.com/support/topi...954&l=en&s=dfh __________________ My system: ASUS P5K-E WiFi \| Intel Core 2 Duo E6600 Conroe 2.4GHz (OC 3.60GHz) \| 4GB Corsair DDR2 XMS2-6400C4 RAM (4-4-4-12) \| PowerColor ATI Radeon HD 3850 Pro Xtreme 512MB GDDR3 GPU \| Maxtor DiamondMax 22 500GB, Maxtor DiamondMax 23 500GB & 2xMaxtor DiamondMax 21 250GB SATA HDDs \| Thermaltake CL-P0114 Heatsink + 6 LED Case Fans \| Corsair HX620W Modular PSU \| Enermax Black Knight (CS-527) Case \| Pioneer DVR-216 SATA 20x20 DVD±RW In a world without walls or fences - who needs Windows and Gates?

06-01-2007, 11:09 AM	#7 (permalink)
simon_hrdng Registered User Join Date: May 2007 Posts: 44 OS: XP	Re: Problem with New Printer I could try them steps, but to me that page seems like its aimed more towards those who updated to Vista. I didn't update it. It was already installed on a brand new machine.

06-02-2007, 03:17 AM	#8 (permalink)
simon_hrdng Registered User Join Date: May 2007 Posts: 44 OS: XP	Re: Problem with New Printer yes it is connected via an usb lead

06-03-2007, 04:53 PM	#9 (permalink)
simon_hrdng Registered User Join Date: May 2007 Posts: 44 OS: XP	Re: Problem with New Printer Ok. I've fixed it now. It decided to work after i reinstalled it again. I would lock this, but i don't know how. I'm sure someone will.