HP Deskjet 5740 not printing lines/tables/borders etc

burnside · 05-19-2007, 05:40 AM

Hi, I've got a HP Deskjet 5740 printer which I'm using with my Dell desktop running Vista Home Premium. When I try to print from OpenOffice Writer, the documents are missing any lines, tables or borders that should be there. I've tried everything I can think of, playing around with all the printer options I can find. HP website says the drivers are included in Vista and don't seem to have any others to download. I'm not absolutely certain but I think that when I first got Vista the documents used to print OK, but have recently stopped.
If I transfer the document to my laptop running XP and print the document directly from there the lines all print out. However if I print wirelessly from the laptop (i.e. through the desktop running Vista) then the lines disappear again!
Can anyone suggest a way to fix this?

jflan · 05-19-2007, 09:35 PM

It's probably the driver that Vista is providing for your printer.
It is what is called a "basic driver" and often some functionality is lost with these.
Your XP printer driver is likely a more specific driver to your printer model.

If I had to have it all working now, I would invest in a new printer with full Vista support. Make sure that the seller understands your "environment" and will cheerfully provide a refund if it doesn't work.

If I had the time, it's possible that a workaround could be found or a patch may be written. This would require some luck.

burnside · 05-20-2007, 04:38 AM

That's what I feared. Oh well, new printer it is then...

05-19-2007, 05:40 AM	#1 (permalink)
burnside Registered User Join Date: May 2007 Posts: 2 OS: Vista Home Premium	HP Deskjet 5740 not printing lines/tables/borders etc Hi, I've got a HP Deskjet 5740 printer which I'm using with my Dell desktop running Vista Home Premium. When I try to print from OpenOffice Writer, the documents are missing any lines, tables or borders that should be there. I've tried everything I can think of, playing around with all the printer options I can find. HP website says the drivers are included in Vista and don't seem to have any others to download. I'm not absolutely certain but I think that when I first got Vista the documents used to print OK, but have recently stopped. If I transfer the document to my laptop running XP and print the document directly from there the lines all print out. However if I print wirelessly from the laptop (i.e. through the desktop running Vista) then the lines disappear again! Can anyone suggest a way to fix this?

05-19-2007, 09:35 PM	#2 (permalink)
jflan Registered User Join Date: May 2005 Location: Vancouver, WA Posts: 935 OS: XP/Puppy 2.14	Re: HP Deskjet 5740 not printing lines/tables/borders etc It's probably the driver that Vista is providing for your printer. It is what is called a "basic driver" and often some functionality is lost with these. Your XP printer driver is likely a more specific driver to your printer model. If I had to have it all working now, I would invest in a new printer with full Vista support. Make sure that the seller understands your "environment" and will cheerfully provide a refund if it doesn't work. If I had the time, it's possible that a workaround could be found or a patch may be written. This would require some luck.

05-20-2007, 04:38 AM	#3 (permalink)
burnside Registered User Join Date: May 2007 Posts: 2 OS: Vista Home Premium	Re: HP Deskjet 5740 not printing lines/tables/borders etc That's what I feared. Oh well, new printer it is then...