Citrix Universal Printer Not printing in IBM machines

jleccio · 12-14-2006, 12:47 AM

One of the features of Citrix or Terminal Server Environment is Citrix Universal Printer which in our case the default printer (regardless if printer is network or local) set by the client in Windows Environment is auto-created. The client need to install ICA Web Client for win32 and Java Runtime Environment Plugin.

Our System is working properly with HP desktops but suprisingly IBM desktop are not, nothing happens/no error appear after we print. We have done several isolations to check this problem including the printer driver reinstallation, used different printer "HP 4250n laserjet, Konica bizhub 210 and canon laserjet 1760 which all working with HP desktop , unit reformat both "pre-loaded and from a Windows XP installer", use of different System IDs, compare Internet Explorer Settings also "unchecked Sun Java Plugins" and install different Java plugins including your latest IBM Java Plugin 1.4.2 and we are still unable to print.

Seeking for your immediate action. Please note that our IBM desktops is more than 150 units Thinkcentre A30/A50.

95five-0 · 12-15-2006, 06:52 AM

hmmm. That is strange that even with a clean install of windows without all the IBM stuff on there it did not work. Only thing I can think is, are the IBM machines on the network connection as the HP machines? If not it could be a router or firewall issue.

12-14-2006, 12:47 AM	#1 (permalink)
jleccio Registered User Join Date: Dec 2006 Posts: 1 OS: winxp	Citrix Universal Printer Not printing in IBM machines One of the features of Citrix or Terminal Server Environment is Citrix Universal Printer which in our case the default printer (regardless if printer is network or local) set by the client in Windows Environment is auto-created. The client need to install ICA Web Client for win32 and Java Runtime Environment Plugin. Our System is working properly with HP desktops but suprisingly IBM desktop are not, nothing happens/no error appear after we print. We have done several isolations to check this problem including the printer driver reinstallation, used different printer "HP 4250n laserjet, Konica bizhub 210 and canon laserjet 1760 which all working with HP desktop , unit reformat both "pre-loaded and from a Windows XP installer", use of different System IDs, compare Internet Explorer Settings also "unchecked Sun Java Plugins" and install different Java plugins including your latest IBM Java Plugin 1.4.2 and we are still unable to print. Seeking for your immediate action. Please note that our IBM desktops is more than 150 units Thinkcentre A30/A50.

12-15-2006, 06:52 AM	#2 (permalink)
95five-0 Registered User Join Date: Dec 2004 Location: Corinth, TX Posts: 1,339 OS: 2000/XP/2003/Vista/2008	hmmm. That is strange that even with a clean install of windows without all the IBM stuff on there it did not work. Only thing I can think is, are the IBM machines on the network connection as the HP machines? If not it could be a router or firewall issue. __________________ "If it's really a supercomputer, how come the bullets don't bounce off when I shoot it ?" <<PC Pitstop>><< AVG Free>><<Spybot>><<Everest 2.0>><<Trend Micro House Call>><<HijackThis How-to>>